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Software update 2.39.20 (2024 Q4)

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  • L Offline
    larrybbaker @Brad_Olwin
    last edited by larrybbaker 30 Dec 2024, 15:54

    @Brad_Olwin Thanks @Brad_Olwin I did the soft reset with no change - I did not try deleting the networks and re-adding them (did not see your suggestion). I downgraded the firmware - added the new map with no issues and then upgraded the FW again.

    SV Solar
    iPhone 16 Pro

    T 1 Reply Last reply 30 Dec 2024, 16:06 Reply Quote 2
    • T Offline
      thanasis Bronze Member @larrybbaker
      last edited by 30 Dec 2024, 16:06

      @larrybbaker I replicated it by the following :

      Added a second WiFi
      Connected the watch to charger
      Added a map to be downloaded
      The watch says the WiFi cannot be reached
      Deleted the WiFi
      Adding the WiFi fails

      L 1 Reply Last reply 30 Dec 2024, 16:12 Reply Quote 4
      • L Offline
        larrybbaker @thanasis
        last edited by 30 Dec 2024, 16:12

        @thanasis confirmed thank you - I deleted my wifi settings and now cannot add them back - multiple tries soft reset of watch and killing/relaunching the app. IOS latest Beta. Watch on latest FW.

        @Brad_Olwin

        SV Solar
        iPhone 16 Pro

        T S 2 Replies Last reply 30 Dec 2024, 16:14 Reply Quote 3
        • T Offline
          thanasis Bronze Member @larrybbaker
          last edited by 30 Dec 2024, 16:14

          @larrybbaker unfortunately you are right … it’s now impossible to add a WiFi

          1 Reply Last reply Reply Quote 4
          • L Offline
            larrybbaker @Brad_Olwin
            last edited by 30 Dec 2024, 16:21

            @Brad_Olwin I just submitted logs for this issue - if needed.

            SV Solar
            iPhone 16 Pro

            B 1 Reply Last reply 30 Dec 2024, 16:23 Reply Quote 2
            • B Offline
              Brad_Olwin Moderator @larrybbaker
              last edited by Brad_Olwin 30 Dec 2024, 16:23

              @larrybbaker Can you PM me the email you use for SA and the time/date logs sent. I will attempt to replicate, which seems likely and file a bug report. Please include time zone!

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              1 Reply Last reply Reply Quote 2
              • S Offline
                SamuelP Bronze Member @larrybbaker
                last edited by 30 Dec 2024, 16:47

                @larrybbaker Same for me with vertical. I did try everything. Restarting watch, restarting phone, killing app, 3 different wifi(even restarted all 3 wifi routers also😅), nothing works. Seems like the only way to make it work would be to downgrade like you and @BrunoH did. Hope for hotfix soon!

                1 Reply Last reply Reply Quote 5
                • K Offline
                  karlamei @burningwipf
                  last edited by 31 Dec 2024, 15:00

                  @burningwipf I’m in the same boat. Contemplating returning this brick. If HR stops every few days, what’s the point of wearing it? And it sounds like this is an old bug that has re-emerged. I’m reverting back to the shipping software in hopes that at least HR is better.

                  C 1 Reply Last reply 1 Jan 2025, 12:05 Reply Quote 4
                  • C Offline
                    ChrisA Platinum Member @karlamei
                    last edited by 1 Jan 2025, 12:05

                    Just as an addition: when starting an activity this morning, while searching for GPS signal, the Race S did a soft reset and then another one and after that went to the:“the device is being restored into a safe state“ - looped a few times and after 5 minutes or so ended up with an error - hard reseting the watch.

                    IMG_4905.jpeg

                    That’s a bit frightening if I imagine this happens right before or in a longer activity. Other than that watch runs fine.

                    1 Reply Last reply Reply Quote 0
                    • T Offline
                      thanasis Bronze Member
                      last edited by 1 Jan 2025, 18:21

                      I am coming back to the GPS
                      Comparing the GPS of the vertical after the Upgrade with that of the AMBIT 3 Peak is still a hit or miss… I am still not convinced that the multi GNSS on the vertical is any better of that of the AMBIT 3 peak.

                      I took the A3P for a run and I was impressed! The altitude measurement, the track and so on are really exceptional and maybe a bit better than that of the Vertical (which after the upgrade is better than before).
                      It’s crazy

                      P D 2 Replies Last reply 1 Jan 2025, 18:29 Reply Quote 1
                      • P Offline
                        pilleus @thanasis
                        last edited by 1 Jan 2025, 18:29

                        @thanasis

                        There is no difference between my Vertical and my Spartan Ultra. In the woods the track of the Spartan often is more precise. 👍

                        https://www.instagram.com/moves.are.life/
                        Suunto Vertical Black Lime
                        Suunto 9 Peak Pro Black
                        Suunto Spartan Ultra Stealth Titanium

                        T 1 Reply Last reply 1 Jan 2025, 20:16 Reply Quote 0
                        • T Offline
                          thanasis Bronze Member @pilleus
                          last edited by 1 Jan 2025, 20:16

                          @pilleus said in Software update 2.39.20 (2024 Q4):

                          @thanasis

                          There is no difference between my Vertical and my Spartan Ultra. In the woods the track of the Spartan often is more precise. 👍

                          That’s quite sad in my view

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            duffman19 @thanasis
                            last edited by 1 Jan 2025, 21:48

                            @thanasis said in Software update 2.39.20 (2024 Q4):

                            I am still not convinced that the multi GNSS on the vertical is any better of that of the AMBIT 3 peak.

                            I’d love to see some traces from the Ambit3 Peak, if you are willing to share (understand if you aren’t). My first Suunto was the 9 Peak, and its accuracy was definitely nowhere near the Vertical. Obviously the antenna design on the Ambit series is the big plus when it comes to accuracy. A larger, upward facing antenna is probably just as good, if not better, than a multiband one crammed into a small watch body.

                            But this is just for the GNSS traces. Activity distances always seemed pretty accurate with the 9P and 9PP I previously owned.

                            I’m still pleasantly surprised with the new GNSS updates. The removal of the “Suunto wiggle” seems to have resolved the issue I had with the watch often measuring (what felt like) just a bit long in some cases. I’ve noticed my regular routes are coming in about 0.5-1.0% shorter than previously. This seems about right to me. And the fact that Suunto doesn’t seem to use any additional metrics to calculate distance (GNSS distance = activity distance) gives me confidence in those totals.

                            A good test for GNSS accuracy are laps or hill repeats. Below is an example using my Vertical from a hill repeat session early this week with 5 laps (so 5 up and 5 down). The traces overlap pretty darn well, but not perfect. Still, one of the best performances I’ve seen from a watch.

                            Screenshot 2025-01-01 at 4.13.39 PM.png

                            Vertical Ti

                            T 1 Reply Last reply 4 Jan 2025, 07:09 Reply Quote 2
                            • T Offline
                              Tieutieu Platinum Member
                              last edited by 1 Jan 2025, 22:05

                              Today I wanted to add news regions of maps to my SRs.
                              wifi network already connected was not recognized. I deleted it in the app to add it again => it fails, can’t connect anymore.
                              I hope next update will solve.

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              L 1 Reply Last reply 2 Jan 2025, 01:52 Reply Quote 3
                              • L Offline
                                larrybbaker @Tieutieu
                                last edited by 2 Jan 2025, 01:52

                                @Tieutieu yes known issue. If you downgrade it works fine. I downgraded added the map I needed and then upgraded again. Battery life for me is definitely better with the update.

                                SV Solar
                                iPhone 16 Pro

                                G 1 Reply Last reply 2 Jan 2025, 07:16 Reply Quote 2
                                • G Offline
                                  GiPFELKiND Silver Members @larrybbaker
                                  last edited by GiPFELKiND 1 Feb 2025, 07:20 2 Jan 2025, 07:16

                                  Good morning, I noticed the following malfunction in the Yoga/Pilates sport mode and also in the Stretching mode. At the beginning, before the training starts, the heart rate is shown in green (i.e. it is working). About 30 seconds after the training starts, the heart rate display stays at --. No more data is recorded. Is there anyone else who can reproduce this unwanted malfunction?1000266855.jpg ! 1000266908.jpg

                                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                  1 Reply Last reply Reply Quote 1
                                  • B Brad_Olwin referenced this topic on 2 Jan 2025, 18:30
                                  • M Offline
                                    MKPotts Bronze Member
                                    last edited by 2 Jan 2025, 21:56

                                    Is there are news on Suunto issuing an official firmware rollback for the S9PP, that was mentioned in this thread about 10 days ago?

                                    I’m now only 7 days from a race that will take me about 35hrs, where I intended to use the S9PP as my primary navigation device, with a watch that drains 6-7%/hour in performance mode since (and only since) the firmware update.

                                    I’ve seen the posts explaining how to complete an “unofficial” rollback but I’m reluctant to do that in case it 1) bricks the watch (is this likely/a real risk?) and/or 2) I successfully roll back only to find the watch forces the update before my race and (worst case) I don’t realise until it fails partway through my race.

                                    P F T B 4 Replies Last reply 2 Jan 2025, 22:19 Reply Quote 1
                                    • P Offline
                                      powderdrop Bronze Member @MKPotts
                                      last edited by 2 Jan 2025, 22:19

                                      @MKPotts I did the secret rollback. Everything is working as it should. Battery seems good. Version 2.37.48 was available on my watch. Just turn off auto updates in the app before you do it and it will not update on it’s own. Still waiting on a new software version without the issues.

                                      1 Reply Last reply Reply Quote 6
                                      • F Offline
                                        far-blue Bronze Member @MKPotts
                                        last edited by 2 Jan 2025, 22:22

                                        @MKPotts My understanding is that the ‘unofficial’ downgrade option is still ‘official’ - it’s built into the watch and isn’t a hack. It’s just hidden from normal view. The capability simply lets you choose which firmware to install from the most recent few. The firmware is also the official firmware so should work fine.

                                        1 Reply Last reply Reply Quote 4
                                        • E Offline
                                          enriqueescoms
                                          last edited by 3 Jan 2025, 09:29

                                          Since I’ve been with Suunto for about a year and a half, I consider this update to be the worst of all those that have been presented.

                                          It is true that any new feature is controversial, but in this case it is that no relevant function has been incorporated (and there is room for it, since there are many that users continue to demand), instead we have been given a pseudo carousel visual effect of dubious taste that no one was asking for. And, with it, as a gift, flaws in main aspects.

                                          I don’t remember this massive flood of downgrades, which is proof of what I am saying, that it is the worst update of those presented. We will see what 2025 has in store for us.

                                          Suunto 9 Peak Pro (all black version)

                                          Ł M 2 Replies Last reply 3 Jan 2025, 09:36 Reply Quote 7
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