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Software update 2.39.20 (2024 Q4)

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  • P Offline
    pomah86
    last edited by pomah86 1 Dec 2025, 20:40 12 Jan 2025, 20:40

    I can report that on the latest firmware, 2.39.34 and android 15 (pixel 8 )

    I get no notifications for Android messages (v 20250108_00)

    I have even removed all data from the suunto app and repaird it with my phone

    1 Reply Last reply Reply Quote 1
    • J Offline
      JANTIKAINEN Bronze Member
      last edited by JANTIKAINEN 13 Jan 2025, 05:38

      Does anybody know if Suunto is working on a fix with the sleep tracking issues related to latest firmware?
      It’s really bad with my Race and I didn’t have any issues before this update.
      I rolled back to previous version but the watch updated automatically even I had turned off the automatic updates.

      5cf99020-9f64-47b3-9709-0fabac82d673-image.png

      Samsung Galaxy S24
      Suunto Race Titanium

      O E F 3 Replies Last reply 13 Jan 2025, 05:54 Reply Quote 3
      • O Offline
        ODo67 @JANTIKAINEN
        last edited by 13 Jan 2025, 05:54

        @JANTIKAINEN same problem here.

        S 1 Reply Last reply 13 Jan 2025, 08:16 Reply Quote 0
        • E Away
          Eddy De Backer @JANTIKAINEN
          last edited by Eddy De Backer 13 Jan 2025, 07:09

          @JANTIKAINEN Same probleme here

          Suunto Race Titanium Charcoal
          Suunto Vertical All Black
          Polar Grit x Pro

          1 Reply Last reply Reply Quote 0
          • J Online
            Jordi C
            last edited by Jordi C 13 Jan 2025, 07:40

            Also problems for me with sleep tracking after latest update.
            This is already the second time the sleep tracking has failed and I have to do a soft reset to get
            my OHR working again.

            1 Reply Last reply Reply Quote 1
            • P Offline
              Prenj
              last edited by 13 Jan 2025, 08:04

              I already wrote about this in another topic, but I wanted to add it here, too. I’m having trouble with sleep tracking with my Race after the latest update. Sometimes, a watch restart helps, but sometimes, it doesn’t. It’s definitely a bug.

              Suunto Race

              1 Reply Last reply Reply Quote 2
              • F Online
                fv4500 Bronze Member @JANTIKAINEN
                last edited by 13 Jan 2025, 08:11

                @JANTIKAINEN
                “I rolled back to previous version but the watch updated automatically even I had turned off the automatic updates.”
                Same here: rolled back to FW v2.37.48 and disabled automatic updates, but the watch updated itself overnight to 2.39.34. Not happy.

                1 Reply Last reply Reply Quote 2
                • S Offline
                  Stark @ODo67
                  last edited by 13 Jan 2025, 08:16

                  @ODo67 First time ever. Last night my Vertical with 2.39.20 stop recording heart rate and no information about sleep. About the rest no problems at all

                  1 Reply Last reply Reply Quote 1
                  • L Offline
                    localhost
                    last edited by 13 Jan 2025, 10:03

                    Just adding to the feedback others gave already. My Race also has issues with the latest firmware. Twice now I had to soft reset (restart) to get my heart rate monitor to work again.

                    And yesterday, during running a half marathon, the heart rate monitor kind of stopped working after about 16k. It claimed my heart rate was at 210bpm instead of somewhere around 160/170.

                    Screenshot_20250113-110111.png

                    1 Reply Last reply Reply Quote 0
                    • T Offline
                      Triumph114 @Łukasz Szmigiel
                      last edited by 13 Jan 2025, 10:13

                      @Łukasz-Szmigiel Same for me… 😕

                      T114

                      9Peak Pro, 9 Peak, Spartan Ultra , Ambit 3 Vertical, Ambit 2, X10, Yachtsman
                      Diving: Vyper Novo with pressure sensor, Vyper Air, Companion

                      1 Reply Last reply Reply Quote 0
                      • J Offline
                        jsuarez Bronze Member
                        last edited by jsuarez 13 Jan 2025, 12:51

                        Recollecting on the matter, this is how I believe the problem unfolded:

                        1. I update FW and it works ok (or so I believe)
                        2. After some days of use, it was time to charge the watch. I did so, and after that it seems the watch decided to stop measuring HR and sleep.
                        3. A couple of days later I realised that the HR lights were off and it was not tracking HR. So I disabled and enabled again 24/7 HR tracking and reboot the watch.
                        4. After reboot the watch logs HR but does not log sleep data.
                        5. I cycled the sleep tracking option but still does not log anything.

                        FW is 2.39.20 and no “newer” FW appears as available.

                        I hope this helps troubleshooting.

                        1 Reply Last reply Reply Quote 0
                        • J jsuarez referenced this topic on 13 Jan 2025, 12:58
                        • D Offline
                          duffman19 @thanasis
                          last edited by 13 Jan 2025, 16:45

                          @thanasis said in Software update 2.39.20 (2024 Q4):

                          @duffman19 just for your comparison i ran this morning wearing both vertical and S3P.

                          Thanks for posting those. You’re definitely correct, the A3P looks really solid. I’d also be very pleased with that performance. I’d imagine if we zoomed in on those traces that the SV would have a slight advantage as far as precision goes. However, this is probably only relevant to nit-pickers like myself who might use that info for purposes outside of sport (mapping, etc.). For anyone just looking for reliable sports tracking, that older tech certainly is holding its own. Makes me wonder what we’d get if Suunto combined the multi-band chipset with the antenna design of the Ambit…

                          Vertical Ti

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            SODIUM
                            last edited by 14 Jan 2025, 06:28

                            RACE FW 2.39.20
                            Heart rate Sensor stopped working while sleeping. Is there a fix?

                            T D 2 Replies Last reply 14 Jan 2025, 06:43 Reply Quote 1
                            • T Offline
                              Tieutieu Platinum Member @SODIUM
                              last edited by 14 Jan 2025, 06:43

                              @SODIUM I don’t have any trouble with my SRs but a friend using the SR is also concerned. Some night sleep measurement is fine, and 1 out of 2 times a week it doesn’t work.

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              1 Reply Last reply Reply Quote 1
                              • D Offline
                                Dario Lemos @SODIUM
                                last edited by 14 Jan 2025, 13:59

                                @SODIUM The only way to fix it is to install the previous version. Contact Suunto support, and they’ll share the instructions.

                                G 1 Reply Last reply 14 Jan 2025, 14:29 Reply Quote 0
                                • G Offline
                                  GiPFELKiND Silver Members @Dario Lemos
                                  last edited by 14 Jan 2025, 14:29

                                  @Dario-Lemos please let us know here

                                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                  T M 2 Replies Last reply 14 Jan 2025, 15:33 Reply Quote 0
                                  • T Offline
                                    Tami999 Silver Members @GiPFELKiND
                                    last edited by 14 Jan 2025, 15:33

                                    @GiPFELKiND https://forum.suunto.com/topic/12218/because-fw-2-30-32-cause-ohr-fail-can-we-downgrade-fw-for-my-daily-training?_=1736868760238

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      Danny poleg Silver Members
                                      last edited by Danny poleg 14 Jan 2025, 16:40

                                      Has anyone encountered a problem with the map zooming on suunto race since the update…
                                      What I mean is that when navigating I set it to one scale and within a few seconds it jumps to another scale.
                                      @Dimitrios-Kanellopoulos
                                      @isazi

                                      S 1 Reply Last reply 14 Jan 2025, 19:10 Reply Quote 0
                                      • M Offline
                                        Mff73 @GiPFELKiND
                                        last edited by 14 Jan 2025, 17:53

                                        @GiPFELKiND said in Software update 2.39.20 (2024 Q4):

                                        @Dario-Lemos please let us know here

                                        You already knows them, and you already shared them to others.
                                        Do you really need to put something else on the fire?

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        G 1 Reply Last reply 14 Jan 2025, 18:36 Reply Quote 0
                                        • N Offline
                                          Niclas Brundell Bronze Member
                                          last edited by 14 Jan 2025, 18:10

                                          Really hope the rolling interface gets rolled back. It’s so much less usable than before. And really ugly as well. It really highlights the less good parts of a MIP display on the vertical. Making it look far worse than it has to

                                          1 Reply Last reply Reply Quote 2
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