Sleep tracking
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same for me, missing morning report and abnormal sleep tracking.
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Woke up this morning and initially didn’t have the morning report and sleep tracking. After 15 minutes it all displayed on the watch and then later on synced up to Suunto App. There were definitely a delay. I did try manually syncing as I woke up but it didn’t work. So for me initially I thought I didn’t work as people described here but turned out to be a delay. (Has been very instant the last couple of days).
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This night I had no sleep tracking and also the OHR has stopped working. Now I have tried a soft reset and I have sent logs with Suunto App.
I am thinking that the only thing that has changed in the last two nights when I had problems with the sleep tracking has been that I have set an alarm on the SR to wake up (instead of setting the alarms on my phone as usual)
Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.
Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.
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B Brad_Olwin referenced this topic on
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@peegee Last night was the first time sleep tracking didn’t work properly for me. I went to sleep at 10pm but the sleep tracker said I didn’t go to sleep until 2am, so it incorrectly said I got 4 hours of sleep, instead of 8 hours.
This is the first time this has happened since I got this watch about 6 months ago. Is it coincidence that it’s on the latest firmware? Seems unlikely, so call this a confirmation of the sleep tracking bug.
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In 4 out of 13 days since the last update the sleep tracking does not work well. Yesterday the tracking started 2hrs later than I slept. Few days before it stopped way to early and add up a nap. In another night the OHR was off.
I know you cant rely on minutes at a sleep tracking function in wearables, but since the update it is far from good.
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@Clément-Lavabre
I downgraded to earlier version, until suunto does a fix…
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@christof13 said in Sleep tracking:
In 4 out of 13 days since the last update the sleep tracking does not work well. Yesterday the tracking started 2hrs later than I slept. Few days before it stopped way to early and add up a nap. In another night the OHR was off.
I know you cant rely on minutes at a sleep tracking function in wearables, but since the update it is far from good.
Very annoying, you expect an upgrade to improve functions, not to degrade working ones
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@MRC01
No coincidence, annoying upgrade bug -
@SergioB
It has nothing to do with setting the alarm, I always use the watch alarm.
The only conceivable reason is a bug in the upgrade which I hope will be rectified ASAP -
Did the restart improve anything?
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@peegee I have no more problems since the reboot
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@Clément-Lavabre I’ve performed a soft reset too and now sleep tracking works perfectly again
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@peegee me too, sleep trackin is very inaccurate
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@Clément-Lavabre soft or hard restart?
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From Sunday to Monday, for the first time it missed sleep tracking. Later on that day I realized when I was going for a run that HR didn’t measure so I rebooted the watch and HR started working again. Sleep tracking worked as usual from Monday to Tuesday. Seems realted to if HR stops then sleep tracking will stop too. HR during runs are more important to me than sleep tracking. Luckily a reboot sorted it out. As this seems to happen at random, hopefully next update will adress this as I didn’t experience this on the firmware prior to this. Super grateful for the developers, fingers crossed
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@SergioB Mine failed again last night. Didn’t detect that I slept at all. That is the second failure in the past week. Over the prior 6 months it never failed. Definitely a bug in the new firmware.
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@karmazynowycukiereczek said in Sleep tracking:
@Clément-Lavabre soft or hard restart?
I had done a soft reset
No sleep tracking again last night, reverted to old firmware while waiting for a fix -
Unfortunately I have to do a comment again. Yesterday the sleep tracking didnt work at all. In the morning, I noticed that the OHR was off, no green lights. But in the app the heart rate was measured the whole night, it must stopped right before I woke up.
This night the sleep tracking worked, but stopped at 5am and added a nap until 7am. I wasnt consciously awake at 5am.
Hope our feedback will help to fix the problems.I didnt buy the watch for its wellness functions, not at all. But to have obviously wrong data, isnt great. As I said before, it does not have to be as good as Whoop or Apple Watch, because it serves different target groups.
Hope Suunto can fix this soon.
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Today my Race failed to detect sleep for the first time after the update. The only thing I changed was switching from “always on display” to “raise to wake + display only”. Probably coincidence and not causality. But with software one never knows.
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Hi guys. My experience with previous software was satisfactory, it worked daily. I’m afraid that with the new software sleep tracking and HRV reading will be affected and therefore our recovery from training work will be affected.
In my case, what I have modified that “could be causing or affecting” the night monitoring of BLOOD SATURATION which I deactivated due to its annoying night light. Also with the issue of configuring “DO NOT DISTURB” the fact of being activated or NOT in a time zone seems to me to affect the readings or morning summary.
I will try a software rollback to the previous one since I did not suffer from such failures
