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    suunto race s wifi problem after update 2.39.20

    Scheduled Pinned Locked Moved Suunto Race S
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    • ChrisAC Offline
      ChrisA Platinum Member @stromdiddily
      last edited by ChrisA

      @stromdiddily exactly - @isazi posted that there is a planned fix in January. So shouldn’t be too long. From my logic it seems a rather complex problem, since some watches are affected while others are not and that it therefore seems to take longer testing to make sure it’s not buggy again.

      isaziI 1 Reply Last reply Reply Quote 1
      • TieutieuT Offline
        Tieutieu Platinum Member
        last edited by

        Both my SRs and my SV are affected by WiFi bug. I can’t connect to network and so download maps. Not a big deal for now, I hope we will have a correction soon + new features !

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing
        S9B titanium Ambassador edition, A3P, X6

        GiPFELKiNDG 1 Reply Last reply Reply Quote 3
        • GiPFELKiNDG Offline
          GiPFELKiND Silver Members @Tieutieu
          last edited by

          Any news about the promised fix Update? The Forum members wrote end of this month…?!
          Hurry Up until tomorrow

          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

          Bogdan1921B 1 Reply Last reply Reply Quote 0
          • Bogdan1921B Offline
            Bogdan1921 Silver Members Bronze Member @GiPFELKiND
            last edited by

            Silence before the storm 😆

            Suunto Race
            Polar H10
            Iphone 14 Pro
            Suunto 9 Baro [sold]

            GiPFELKiNDG 1 Reply Last reply Reply Quote 1
            • GiPFELKiNDG Offline
              GiPFELKiND Silver Members @Bogdan1921
              last edited by

              @Bogdan1921 😜🥳😂

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

              1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator @ChrisA
                last edited by

                @ChrisA unfortunately the fix that was originally planned (as far as I know) for this week has been postponed by few days while a fix for the OHR problem is properly tested (wifi seems to have been fixed).

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                GiPFELKiNDG ChrisAC 2 Replies Last reply Reply Quote 11
                • GiPFELKiNDG Offline
                  GiPFELKiND Silver Members @isazi
                  last edited by

                  @isazi No fix until today for the ohr Problem? 😜🥳😜🥳 A cheap watch will not work good aftee the last Update! Missing sleep Tracking and stopped Ohr. Thats the Suunto reality today

                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                  sartoricS 1 Reply Last reply Reply Quote -2
                  • sartoricS Offline
                    sartoric Moderator @GiPFELKiND
                    last edited by

                    @GiPFELKiND
                    and so what ?

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    GiPFELKiNDG 1 Reply Last reply Reply Quote 1
                    • GiPFELKiNDG Offline
                      GiPFELKiND Silver Members @sartoric
                      last edited by

                      @sartoric dont know and so what 😂its the bad reality from suunto in these days

                      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                      GhostG 1 Reply Last reply Reply Quote 0
                      • GhostG Offline
                        Ghost @GiPFELKiND
                        last edited by

                        @GiPFELKiND, that may be your perspective. Personally, I have had no issues with my Suunto watch and appreciate their cautious approach to updates. Rather than succumbing to external pressure, they prioritize thoroughness and efficiency in addressing bugs, which is a commendable strategy.

                        🔺 Vertical Titanium Solar

                        1 Reply Last reply Reply Quote 7
                        • ChrisAC Offline
                          ChrisA Platinum Member @isazi
                          last edited by ChrisA

                          @isazi thanks - I actually have zero problems with my race s, but I am sure others eagerly await it. But I appreciate it, that Suunto is thoroughly testing the new update!

                          1 Reply Last reply Reply Quote 6
                          • D Offline
                            disadisa
                            last edited by disadisa

                            Once time thank you everyone here for posts and there time. First of all, sorry for long post. Topic and post should be short and concise to reach goal, but sometime require more explanation to collect info and made right conclusion. Please do not get me wrong. I salute Suunto idea to provide watch model race s with full offline map and many other feature for fair price and affordable to ordinary people against overpriced competitor watches with similar feature. I am trying to put my self into the skin of ordinary people who does not have tech background and they know only that product does not work as advertised.
                            @iterumtenta it is not point to prove that made in china does not work I am trying to collect many info as possible from community to understand what’s happens? Maybe Suunto race S model have region/country specific hardware or software, which should be a normal, or have global edition then is other story. For example watch will not have same usage condition in environment in Norway or Saudi Arabia etc. temperature differences and temp impact on hardware. If they are using different hardware, gps chip, or wifi chip they need to develop and use different firmware or software to support and work properly. In IT field BUG are undesirable state, and serious brand use two direction to prevent it and have satisfied consumer. that would be QA (Quality Assurance) tester/engineer or beta tester community. QA are people receiving their salary to test product no matter it is hardware or software on unimaginable way of usage to prevent issue into mass production. Cheaper way is to have beta community tester. Ordinary people with some extensive knowledge about specific product to use their time as volunteers to help prevent BUGS before release product into mass usage. Suunto please do not made and repeat other mistake and please do not use US as customer to test your product for the basic functionality. @cosme-costa if you are working in service department then you know that department is crucial for customer satisfaction, increased number of returned product or requests for repair for software related BUG which is easy to fix is not excuse for time consume fix release also. I will repeat again if is region/country specific hardware or software issue than it maybe last a bit longer. In that case suunto has list of serial number on watches and can target it self to that area fix. Anyway, again thanks All of you once more time for your helpful post and opinion. I hope this topic will help Suunto to improve their response to built better support and prone to BUG product. I am also waiting for new SW update because reverting back to previous release as workaround is not working for me, to spare my self returning brand new watch to repair center and wasting another min. three week of time. 🙂

                            1 Reply Last reply Reply Quote 3
                            • D Offline
                              disadisa
                              last edited by

                              This is just note from suunto support ticket I opened.
                              Screenshot_20250131_084625.jpg

                              GiPFELKiNDG 1 Reply Last reply Reply Quote 0
                              • GiPFELKiNDG Offline
                                GiPFELKiND Silver Members @disadisa
                                last edited by

                                @disadisa 😡No timeframe for the update 😱

                                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                Łukasz SzmigielŁ 1 Reply Last reply Reply Quote -1
                                • D Offline
                                  disadisa
                                  last edited by disadisa

                                  Update - thanks to @erik_ibk from another topic we find out that made in Finland watch has an issue with heart rate. So, that is good info and lead us to more specific direction to ask suunto is it model race S made as global edition or country/region specific with different hardware/software? Maybe even more that issues with wifi and OHR affected just some line of watches with specific serial number? For now affected model is OW233.

                                  ChrisAC D 2 Replies Last reply Reply Quote 0
                                  • D disadisa referenced this topic on
                                  • ChrisAC Offline
                                    ChrisA Platinum Member @disadisa
                                    last edited by ChrisA

                                    @disadisa It would really be interesting what are the problems behind these bugs, but I doubt, that Suunto is going to tell you, insights on their production processes. And I also doubt, that this will provide any useful information other than, that some watches have problems and others don’t. It seems a more complex problem, and the lengthy period it takes to provide a fix shows that there are probably a lot of quirks. I understand that some people are very annoyed, that their new watch (probably a Christmas present) is not working correctly.

                                    1 Reply Last reply Reply Quote 1
                                    • Łukasz SzmigielŁ Offline
                                      Łukasz Szmigiel @GiPFELKiND
                                      last edited by

                                      @GiPFELKiND since it’s being tested - how do you expect to have an exact time frame? Testing implies that it may take a different amount of time, in regards to what the testing will bring.

                                      S9PP 2.40.38

                                      GiPFELKiNDG 1 Reply Last reply Reply Quote 5
                                      • GiPFELKiNDG Offline
                                        GiPFELKiND Silver Members @Łukasz Szmigiel
                                        last edited by

                                        @Łukasz-Szmigiel you know exactly that one Person here sayed end of this month! Do you remember him? I think so

                                        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                        surfboomerangS stromdiddilyS 2 Replies Last reply Reply Quote -6
                                        • surfboomerangS Offline
                                          surfboomerang @GiPFELKiND
                                          last edited by

                                          @GiPFELKiND And now the timeframe is postponed. Deal with it and move on.

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          1 Reply Last reply Reply Quote 6
                                          • stromdiddilyS Offline
                                            stromdiddily Gold Members @GiPFELKiND
                                            last edited by

                                            @GiPFELKiND said in suunto race s wifi problem after update 2.39.20:

                                            @Łukasz-Szmigiel you know exactly that one Person here sayed end of this month! Do you remember him? I think so

                                            That same person was also very open about it being delayed so they could test further. Not exactly sure what you’re expectations are for a forum mod that doesn’t even work for the company

                                            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                            1 Reply Last reply Reply Quote 4
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