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    Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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    • Arju AmbinA Offline
      Arju Ambin Silver Members @thanasis
      last edited by

      @thanasis said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

      @Arju-Ambin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

      @thanasis said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

      @Arju-Ambin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

      A friendly reminder regarding battery life, check out the first question in this FAQ: https://forum.suunto.com/topic/9960/more-faq?_=1734438665530

      So basically don’t judge the battery life directly after the update.
      @Mff73

      Well … the previous time it was suggested as such and turned out to be a firmware issue … so waiting for a battery deplete before mentioning it and going through a similar circle of events seems a bit off at least .

      Well going on past experience prior to following the instructions in the FAQ might not give same results due to you not trying to give it one cycle this time around. If we were to try some kind of exclusion method then you’d have to go through some steps before concluding it’s the firmware. No one’s stopping you from jumping to conclusions but it makes life easier and your findings will be taken more serious if you have troubleshooted prior to posting. I’m not saying you’re wrong, I’m just saying time will tell and test what the FAQ says, I’m sure many others will also report if it turns out to be draining badly later on.
      I am not running into conclusions . I am just reporting my observations as I clearly mention . If the team here wants to investigate it , fine and good for all of us … if not it will be evident in the future .

      I really cannot understand the defensiveness of some members considering that everyone reporting or mentioning things related to not that positive experience or iffy sentiment is an offensive action .

      In any case … I did mention my observation with a positive objective to try to assist .

      I publicly apologize to you for taking offence. My first post was directed as a solution to hopefully make your experience better. I didn’t mean to offend you and I didn’t direct that message towards you, it was posted as many does comment the battery life directly after updating and the FAQ was addressing it. As I said in my prior post, I’m not saying you’re wrong, I just tried to give you a potential solution.
      I’m not here to pick a fight and just wanted to say I’m sorry.

      Suunto Race

      M 1 Reply Last reply Reply Quote 2
      • M Offline
        maszop Bronze Member @Arju Ambin
        last edited by maszop

        First activity after update, SV crashed and rebooted during activity.

        Earlier, before hike, there was a problem with displaying freshly downloaded maps. Soft reset helped with this problem.

        1 Reply Last reply Reply Quote 0
        • K Offline
          Kaiphi
          last edited by Kaiphi

          I’m not sure if the topic has already been discussed, but it’s definitely not solved. After an update, I lose a personalized sport mode and the rest are changed settings. So if I have 5 personalized ones before the update, i have only 4 after that and have to create the one again. Is this known at suunto, is it being worked on or am I the only one with the problem? If there is a technical reason, I would also find that interesting

          Suunto 9 Peak Pro
          Suunto Vertical Titanium Solar

          J 1 Reply Last reply Reply Quote 0
          • J Offline
            Jer075 @Kaiphi
            last edited by

            @Kaiphi t have the same issue for the swim activity but only for this activity. When I used my personnal swim activity I have only the lenght. In the standard swim activity each data works and no issue with the lengh and distance registrered.

            1 Reply Last reply Reply Quote 0
            • D Offline
              Devis @Devis
              last edited by

              Last week I reset the Race S and then I swam Saturday and today again.
              The swatch tracked the distance quite correctly. I’ll check out the next workouts.
              Thanks.

              Devis

              1 Reply Last reply Reply Quote 0
              • K Offline
                Kaiphi @Arju Ambin
                last edited by

                @Arju-Ambin Where can I find the FAQ on the topic of updates?

                It is said that the cycle of battery discharge should be made. Does it matter if the battery is drained from 100% or 30%? Then it would be easier to do the update with a low battery level

                Suunto 9 Peak Pro
                Suunto Vertical Titanium Solar

                Arju AmbinA Mff73M 2 Replies Last reply Reply Quote 1
                • Arju AmbinA Offline
                  Arju Ambin Silver Members @Kaiphi
                  last edited by

                  @Kaiphi said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                  @Arju-Ambin Where can I find the FAQ on the topic of updates?

                  It is said that the cycle of battery discharge should be made. Does it matter if the battery is drained from 100% or 30%? Then it would be easier to do the update with a low battery level

                  The only reference I have is from this thread, the first question asked there: https://forum.suunto.com/topic/9960/more-faq?_=1734438665530

                  Haven’t searched further in case there is any.

                  Suunto Race

                  K 1 Reply Last reply Reply Quote 3
                  • Olaf GottschalkO Offline
                    Olaf Gottschalk Bronze Member @Brad_Olwin
                    last edited by

                    @Brad_Olwin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                    @Olaf-Gottschalk next time this happens send logs and PM me with time and date logs sent plus the email you use for SA. Has not happened to me in a long time. Auto -DND prevents the watch from buzzing and waking me up.

                    Ok, @Brad_Olwin In order for you being able to have logs of that night disturbance - should I reject the firmware update or confirm it?!?

                    So, plan: if with the next update it again wakes me up, I will (reject/confirm) the update and the next morning I will send the logs using the Suunto App and inform you? Is that what you want me to do?

                    1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @Kaiphi
                      last edited by

                      @Kaiphi
                      It is spread here and there.
                      This one is one of them
                      https://forum.suunto.com/post/122861

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 2
                      • TieutieuT Offline
                        Tieutieu Platinum Member
                        last edited by Tieutieu

                        I juste realized that some of my custom sports modes have vanished after update on my SV. I had not noticed first. 😧 I’ll check if it also occurred on my SRs
                        Did it happened to others ? (I would say that modes that have disappeared were the ones u had not been using recently)

                        Suunto’s devices at home :
                        Vertical titanium solar
                        Suunto Race S
                        S9pp titanium sand
                        Suunto Wing
                        S9B titanium Ambassador edition, A3P, X6

                        K 1 Reply Last reply Reply Quote 0
                        • K Offline
                          Kaiphi @Tieutieu
                          last edited by

                          @Tieutieu Yes, I have the same problem and a post described above 😊 I have not yet been able to recognize a system which modes disappear

                          Suunto 9 Peak Pro
                          Suunto Vertical Titanium Solar

                          1 Reply Last reply Reply Quote 1
                          • Александр ДаниленкоА Offline
                            Александр Даниленко @pavel.samokha
                            last edited by Александр Даниленко

                            @pavel-samokha
                            Yesterday I tried to do quite a lot of Medley swimming.

                            I saw people were complaining by the accuracy of watch counting in medley swimming.

                            For me it was ok on my Race S:
                            1000007557.jpg 1000007555.jpg

                            As you can see, main set 8×400m medley swimming - distances were counted correctly, times a bit off, but that is fine and usual.

                            The only thing is style detection. It was bad and it is still bad, but differently. The watch detected my butterfly and backstroke as freestyle. Breaststroke and free is correct:
                            1000007626.jpg

                            Suunto Race S

                            Александр ДаниленкоА 1 Reply Last reply Reply Quote 2
                            • Александр ДаниленкоА Offline
                              Александр Даниленко @Jer075
                              last edited by

                              @Jer075 I had the same on my previous training session, when we had a lot of drills and for the watch it looked like I was mostly standing than swimming.

                              Suunto Race S

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                Devis
                                last edited by

                                These days I swam in the pool (25m) and now I am sure the watch has extreme difficulty recognizing the backstroke .
                                I swam alternating a freestyle lap (25m) and the return to backstroke (25m), for 12 times (total 600m). The watch has been able to track the freestyle, but when I changed to backstroke it does not recognizing it and therefore loses 25m of swimming, recording a total of about 475m!

                                When I swim freestyle or backstroke, it sometimes records the breaststroke.

                                With the previous version of the firmware, the watch had difficulty recognizing the breaststroke, while it recognized the backstroke more easily (and above all, it did not lose 25m of swimming!).

                                I really hope that Suunto fixes the swimming tracking, today I certainly cannot suggest to buy this watch for the swimming.

                                After swimming a lap (25m), is there a way (by pressing a button?) to manual record a lap?
                                Thanks.

                                Devis

                                Ars VitaeA 1 Reply Last reply Reply Quote 1
                                • nhojbN Offline
                                  nhojb
                                  last edited by

                                  Update on swim distance accuracy:

                                  I found that the stroke (breast) was recognised correctly after the update, but the distance accuracy was terrible.

                                  I’ve now downgraded to 2.39.20 and accuracy is now spot on again. The stroke is recognised as Free, but I’ll take the distance accuracy. So 2.39.44 does appear to be a regression, at least for me swimming breast-stroke in 20m and 25m length pools.

                                  Waiting now to see if there’s a fix in a future firmware update. Until then I’ll stick with 2.39.20.

                                  1 Reply Last reply Reply Quote 0
                                  • Александр ДаниленкоА Offline
                                    Александр Даниленко @Александр Даниленко
                                    last edited by Александр Даниленко

                                    Today I again I tried the watch in medley swimming and observed very strange bug

                                    Here I swam 10×100m medley swimming. Interval 30s, actual average time per 100m is ~1’24, which was counted manually:
                                    1000008701.jpg

                                    With red color I marked where I actually swam each 100m IM. Pay attention to the time of 2nd 100m IM - 869 hours is too much 😆

                                    Additionally in the training program I had 4×300m hands (with pullbuoy), where each 300m is one stroke:
                                    1000008713.jpg

                                    So distances and times counted more or less correctly here. But stroke detection for butterfly and backstroke again off.

                                    Suunto Race S

                                    tuxellaT 1 Reply Last reply Reply Quote 1
                                    • tuxellaT Offline
                                      tuxella Bronze Member @Александр Даниленко
                                      last edited by

                                      @Александр-Даниленко same thing for me, I created a dedicated topic here: https://forum.suunto.com/topic/12593/pool-swim-interval-duration-totally-wrong?_=1740382165146

                                      1 Reply Last reply Reply Quote 1
                                      • K Offline
                                        Kaiphi @Arju Ambin
                                        last edited by

                                        @Arju-Ambin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                        @Kaiphi said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                        @Arju-Ambin Where can I find the FAQ on the topic of updates?

                                        It is said that the cycle of battery discharge should be made. Does it matter if the battery is drained from 100% or 30%? Then it would be easier to do the update with a low battery level

                                        The only reference I have is from this thread, the first question asked there: https://forum.suunto.com/topic/9960/more-faq?_=1734438665530

                                        Haven’t searched further in case there is any.

                                        I tried again, as it says in the FAQ and tested it until today. Unfortunately without success. I still lose 2-4% a day without gps but with sleep monitoring. Sport with gps I have 10-20% more consumption. Will use the old version until the next update

                                        Suunto 9 Peak Pro
                                        Suunto Vertical Titanium Solar

                                        1 Reply Last reply Reply Quote 0
                                        • Jordi CJ Offline
                                          Jordi C
                                          last edited by Jordi C

                                          My sleep tracking has failed for the first time since the last update. The HR sensor is active, but no data has been recorded tonight.

                                          D 1 Reply Last reply Reply Quote 2
                                          • D Offline
                                            dulko79 @Jordi C
                                            last edited by

                                            @Jordi-C same happened to me today. HR measured, but no sleep tracking and resources chart empty.

                                            App: beta
                                            Phone: Iphone
                                            iOS

                                            Jordi CJ 1 Reply Last reply Reply Quote 1
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