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Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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  • K Offline
    Kaiphi
    last edited by Kaiphi 17 Feb 2025, 18:58

    I’m not sure if the topic has already been discussed, but it’s definitely not solved. After an update, I lose a personalized sport mode and the rest are changed settings. So if I have 5 personalized ones before the update, i have only 4 after that and have to create the one again. Is this known at suunto, is it being worked on or am I the only one with the problem? If there is a technical reason, I would also find that interesting

    Suunto 9 Peak Pro
    Suunto Vertical Titanium Solar

    J 1 Reply Last reply 17 Feb 2025, 20:08 Reply Quote 0
    • J Offline
      Jer075 @Kaiphi
      last edited by 17 Feb 2025, 20:08

      @Kaiphi t have the same issue for the swim activity but only for this activity. When I used my personnal swim activity I have only the lenght. In the standard swim activity each data works and no issue with the lengh and distance registrered.

      1 Reply Last reply Reply Quote 0
      • D Offline
        Devis @Devis
        last edited by 17 Feb 2025, 20:40

        Last week I reset the Race S and then I swam Saturday and today again.
        The swatch tracked the distance quite correctly. I’ll check out the next workouts.
        Thanks.

        Devis

        1 Reply Last reply Reply Quote 0
        • K Offline
          Kaiphi @Arju Ambin
          last edited by 18 Feb 2025, 08:44

          @Arju-Ambin Where can I find the FAQ on the topic of updates?

          It is said that the cycle of battery discharge should be made. Does it matter if the battery is drained from 100% or 30%? Then it would be easier to do the update with a low battery level

          Suunto 9 Peak Pro
          Suunto Vertical Titanium Solar

          A M 2 Replies Last reply 18 Feb 2025, 08:55 Reply Quote 1
          • A Offline
            Arju Ambin Silver Members @Kaiphi
            last edited by 18 Feb 2025, 08:55

            @Kaiphi said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

            @Arju-Ambin Where can I find the FAQ on the topic of updates?

            It is said that the cycle of battery discharge should be made. Does it matter if the battery is drained from 100% or 30%? Then it would be easier to do the update with a low battery level

            The only reference I have is from this thread, the first question asked there: https://forum.suunto.com/topic/9960/more-faq?_=1734438665530

            Haven’t searched further in case there is any.

            Suunto Race

            K 1 Reply Last reply 24 Feb 2025, 07:58 Reply Quote 3
            • O Offline
              Olaf Gottschalk Bronze Member @Brad_Olwin
              last edited by 18 Feb 2025, 10:00

              @Brad_Olwin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

              @Olaf-Gottschalk next time this happens send logs and PM me with time and date logs sent plus the email you use for SA. Has not happened to me in a long time. Auto -DND prevents the watch from buzzing and waking me up.

              Ok, @Brad_Olwin In order for you being able to have logs of that night disturbance - should I reject the firmware update or confirm it?!?

              So, plan: if with the next update it again wakes me up, I will (reject/confirm) the update and the next morning I will send the logs using the Suunto App and inform you? Is that what you want me to do?

              1 Reply Last reply Reply Quote 0
              • M Offline
                Mff73 @Kaiphi
                last edited by 18 Feb 2025, 11:36

                @Kaiphi
                It is spread here and there.
                This one is one of them
                https://forum.suunto.com/post/122861

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                1 Reply Last reply Reply Quote 2
                • T Offline
                  Tieutieu Platinum Member
                  last edited by Tieutieu 18 Feb 2025, 11:43

                  I juste realized that some of my custom sports modes have vanished after update on my SV. I had not noticed first. 😧 I’ll check if it also occurred on my SRs
                  Did it happened to others ? (I would say that modes that have disappeared were the ones u had not been using recently)

                  Suunto’s devices at home :
                  Vertical titanium solar
                  Suunto Race S
                  S9pp titanium sand
                  Suunto Wing
                  S9B titanium Ambassador edition, A3P, X6

                  K 1 Reply Last reply 18 Feb 2025, 12:36 Reply Quote 0
                  • K Offline
                    Kaiphi @Tieutieu
                    last edited by 18 Feb 2025, 12:36

                    @Tieutieu Yes, I have the same problem and a post described above 😊 I have not yet been able to recognize a system which modes disappear

                    Suunto 9 Peak Pro
                    Suunto Vertical Titanium Solar

                    1 Reply Last reply Reply Quote 1
                    • А Offline
                      Александр Даниленко @pavel.samokha
                      last edited by Александр Даниленко 18 Feb 2025, 13:29

                      @pavel-samokha
                      Yesterday I tried to do quite a lot of Medley swimming.

                      I saw people were complaining by the accuracy of watch counting in medley swimming.

                      For me it was ok on my Race S:
                      1000007557.jpg 1000007555.jpg

                      As you can see, main set 8×400m medley swimming - distances were counted correctly, times a bit off, but that is fine and usual.

                      The only thing is style detection. It was bad and it is still bad, but differently. The watch detected my butterfly and backstroke as freestyle. Breaststroke and free is correct:
                      1000007626.jpg

                      Suunto Race S

                      А 1 Reply Last reply 23 Feb 2025, 18:29 Reply Quote 2
                      • А Offline
                        Александр Даниленко @Jer075
                        last edited by 18 Feb 2025, 13:35

                        @Jer075 I had the same on my previous training session, when we had a lot of drills and for the watch it looked like I was mostly standing than swimming.

                        Suunto Race S

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          Devis
                          last edited by 23 Feb 2025, 11:02

                          These days I swam in the pool (25m) and now I am sure the watch has extreme difficulty recognizing the backstroke .
                          I swam alternating a freestyle lap (25m) and the return to backstroke (25m), for 12 times (total 600m). The watch has been able to track the freestyle, but when I changed to backstroke it does not recognizing it and therefore loses 25m of swimming, recording a total of about 475m!

                          When I swim freestyle or backstroke, it sometimes records the breaststroke.

                          With the previous version of the firmware, the watch had difficulty recognizing the breaststroke, while it recognized the backstroke more easily (and above all, it did not lose 25m of swimming!).

                          I really hope that Suunto fixes the swimming tracking, today I certainly cannot suggest to buy this watch for the swimming.

                          After swimming a lap (25m), is there a way (by pressing a button?) to manual record a lap?
                          Thanks.

                          Devis

                          A 1 Reply Last reply 28 Feb 2025, 12:22 Reply Quote 1
                          • N Offline
                            nhojb
                            last edited by 23 Feb 2025, 12:44

                            Update on swim distance accuracy:

                            I found that the stroke (breast) was recognised correctly after the update, but the distance accuracy was terrible.

                            I’ve now downgraded to 2.39.20 and accuracy is now spot on again. The stroke is recognised as Free, but I’ll take the distance accuracy. So 2.39.44 does appear to be a regression, at least for me swimming breast-stroke in 20m and 25m length pools.

                            Waiting now to see if there’s a fix in a future firmware update. Until then I’ll stick with 2.39.20.

                            1 Reply Last reply Reply Quote 0
                            • А Offline
                              Александр Даниленко @Александр Даниленко
                              last edited by Александр Даниленко 23 Feb 2025, 18:29

                              Today I again I tried the watch in medley swimming and observed very strange bug

                              Here I swam 10×100m medley swimming. Interval 30s, actual average time per 100m is ~1’24, which was counted manually:
                              1000008701.jpg

                              With red color I marked where I actually swam each 100m IM. Pay attention to the time of 2nd 100m IM - 869 hours is too much 😆

                              Additionally in the training program I had 4×300m hands (with pullbuoy), where each 300m is one stroke:
                              1000008713.jpg

                              So distances and times counted more or less correctly here. But stroke detection for butterfly and backstroke again off.

                              Suunto Race S

                              T 1 Reply Last reply 24 Feb 2025, 07:29 Reply Quote 1
                              • T Offline
                                tuxella Bronze Member @Александр Даниленко
                                last edited by 24 Feb 2025, 07:29

                                @Александр-Даниленко same thing for me, I created a dedicated topic here: https://forum.suunto.com/topic/12593/pool-swim-interval-duration-totally-wrong?_=1740382165146

                                1 Reply Last reply Reply Quote 1
                                • K Offline
                                  Kaiphi @Arju Ambin
                                  last edited by 24 Feb 2025, 07:58

                                  @Arju-Ambin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                  @Kaiphi said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                  @Arju-Ambin Where can I find the FAQ on the topic of updates?

                                  It is said that the cycle of battery discharge should be made. Does it matter if the battery is drained from 100% or 30%? Then it would be easier to do the update with a low battery level

                                  The only reference I have is from this thread, the first question asked there: https://forum.suunto.com/topic/9960/more-faq?_=1734438665530

                                  Haven’t searched further in case there is any.

                                  I tried again, as it says in the FAQ and tested it until today. Unfortunately without success. I still lose 2-4% a day without gps but with sleep monitoring. Sport with gps I have 10-20% more consumption. Will use the old version until the next update

                                  Suunto 9 Peak Pro
                                  Suunto Vertical Titanium Solar

                                  1 Reply Last reply Reply Quote 0
                                  • J Offline
                                    Jordi C
                                    last edited by Jordi C 24 Feb 2025, 08:05

                                    My sleep tracking has failed for the first time since the last update. The HR sensor is active, but no data has been recorded tonight.

                                    D 1 Reply Last reply 24 Feb 2025, 08:09 Reply Quote 2
                                    • D Offline
                                      dulko79 @Jordi C
                                      last edited by 24 Feb 2025, 08:09

                                      @Jordi-C same happened to me today. HR measured, but no sleep tracking and resources chart empty.

                                      App: beta
                                      Phone: Iphone
                                      iOS

                                      J 1 Reply Last reply 24 Feb 2025, 15:33 Reply Quote 1
                                      • B Offline
                                        Benjamin 0
                                        last edited by 24 Feb 2025, 11:40

                                        On my side, HR tracking ok but for the second time the HR fail few seconds after starting the activity. Then no measure whereas the green light is still operational. Soft reset required to solve the issue, without the issue remains for next activity.
                                        Very annoying…

                                        1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          Jordi C @dulko79
                                          last edited by 24 Feb 2025, 15:33

                                          @dulko79 exactly the same behaviour as me.

                                          1 Reply Last reply Reply Quote 0
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