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Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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  • T Offline
    Tieutieu Platinum Member @Niclas Brundell
    last edited by Tieutieu 2 Oct 2025, 15:43 10 Feb 2025, 15:41

    @Niclas-Brundell you forget that most of bugs are not experienced by all users. That’s what makes difficult sometimes to correct, unfortunately. We already had that debate many times.

    I work in a software company => we NEVER release bad updates, but almost every update needs corrections because there are plenty of use case that can’t be tested - sometimes small corrections, sometimes bigger ones or very tricky to isolate. (IA robots will probably help in the future to test deeply more use case).

    Suunto’s devices at home :
    Vertical titanium solar
    Suunto Race S
    S9pp titanium sand
    Suunto Wing
    S9B titanium Ambassador edition, A3P, X6

    1 Reply Last reply Reply Quote 7
    • T Online
      TrailEyes Gold Members @sartoric
      last edited by 10 Feb 2025, 15:47

      @sartoric said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

      @TrailEyes
      I guess prioritizing OHR and Wi-Fi was the right choice.

      Maybe I’m misinterpreting your tone, but I wasn’t suggesting that the Control Panel display bug was more significant than OHR or Wi-Fi (I have a race this Saturday and am happy I can now download the map for that area).

      But I don’t think it is wrong to note that this hotfix erased the ability for a soft reset to fix the display issue. Sounds like sharing that info is more helpful than hurtful to anyone who reads this.

      Suunto Vertical / 9 Peak Pro (gifted away) / 9 Baro / 5 Peak (lost on adventure) / Vector
      -----------‐-----------
      Trail Runner / Hiker / Kickboxer
      Instagram: @rytipps

      1 Reply Last reply Reply Quote 4
      • I Offline
        isazi Moderator @sebchastang
        last edited by 10 Feb 2025, 15:47

        @sebchastang no, a hotfix release is only scheduled to fix a serious bug. Working on hotfix slows down development of the next major update so it is not used for every bug.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        S 1 Reply Last reply 10 Feb 2025, 15:48 Reply Quote 5
        • S Offline
          sebchastang Silver Members @isazi
          last edited by 10 Feb 2025, 15:48

          @isazi I understand.

          Suunto Vertical
          Suunto Traverse

          1 Reply Last reply Reply Quote 1
          • B Offline
            Brad_Olwin Moderator @Niclas Brundell
            last edited by 10 Feb 2025, 16:04

            @Niclas-Brundell The OHR issue was difficult to find. I wore my 9PP (the watch affected the most) for a day or two with new firmware release and had no issues. The other watches I tested for sleep tracking and exercise and all day OHR also had not issues. When reported on the forum, I again donned my 9PP and after 3d I had the OHR quit. I had the OHR quit randomly on the Race S as well but never on my Vertical. This happened right at the holidays in December. The field testers had at least 12 firmware variants to test prior to this release. They and I am sure internal testers worked hard to see if the OHR issue was fixed.

            So, some issues simply don’t occur and require a combination that may not occur in testing. Believe me that many, many bugs are fixed prior to a release. I had zero syncing issues last year and if I remember that was only Android and may have been again an issue that only affected a few users.

            You will miss out on a lot if you do not update the Vertical. I typically run field test firmware on the Vertical I purchased. Rarely do I have serious issues. I know you do not like the UI with different sizing, I and others do, that is a personal issue. I don’t see how it is any less usable.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            G M N Ł E 6 Replies Last reply 10 Feb 2025, 16:09 Reply Quote 11
            • G Offline
              GiPFELKiND Silver Members @Niclas Brundell
              last edited by 10 Feb 2025, 16:05

              @Niclas-Brundell said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

              @sartoric it is getting concerning how many bugs suunto has in their new firmwares. I mean last year it was the issue where the watch couldn’t even sync with the app. They keep releasing software with pretty major issues. I turned off auto update and downgraded my software to the one from two updates ago as the new ones also have a really ugly rolling UI. Less usable and uglier. They really need to up their QA. Because as of now their updates are creating more major issues than bugs they are solving. Luckily the vertical is fantastic and doesn’t need any updates. So I will most likely never update it again

              Same thinking Here, bro 😊🤩 Welcome to a stable vertical without new Firmware 🥳😜

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

              1 Reply Last reply Reply Quote 0
              • G Offline
                GiPFELKiND Silver Members @Brad_Olwin
                last edited by 10 Feb 2025, 16:09

                @Brad_Olwin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                You will miss out on a lot if you do not update the Vertical. I typically run field test firmware on the Vertical I purchased. Rarely do I have serious issues. I know you do not like the UI with different sizing, I and others do, that is a personal issue. I don’t see how it is any less usable.

                @Niclas-Brundell We wait with new updates and read Here clearly before update our great verticals 😀then we can choose if there is Something we will miss in the Future.

                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                1 Reply Last reply Reply Quote 0
                • K Offline
                  Kramble @TrailEyes
                  last edited by Kramble 2 Oct 2025, 21:33 10 Feb 2025, 16:17

                  @TrailEyes said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                  Unfortunately, I’m again seeing the Control Panel display issue that emerged at the December update. Although this time, a soft reset isn’t fixing the issue like before 🫤
                  1000011463.jpg

                  Did you try :
                  go back to watchface
                  go to the middle button shortcut
                  go back to watchface
                  go to control panel

                  That’s solve the issue on my vertical for me and like this I had the issue only three or four times since the December update.

                  Ambit 3 peak saphir
                  Spartan Ultra (sold)
                  S7 graphite copper
                  S9 peak all black
                  Vertical titanium green forest
                  Wings

                  T 1 Reply Last reply 10 Feb 2025, 16:22 Reply Quote 9
                  • T Online
                    TrailEyes Gold Members @Kramble
                    last edited by 10 Feb 2025, 16:22

                    @Kramble You rock!!

                    I had tried going to the upper-button shortcut already, but that hadn’t worked. Yet thanks to your comment, I also tried the middle-button pinned widget, and doing that first did fix the Control Panel display! Thank you so much!

                    Suunto Vertical / 9 Peak Pro (gifted away) / 9 Baro / 5 Peak (lost on adventure) / Vector
                    -----------‐-----------
                    Trail Runner / Hiker / Kickboxer
                    Instagram: @rytipps

                    K 1 Reply Last reply 10 Feb 2025, 21:33 Reply Quote 2
                    • E Offline
                      Ecki D. Bronze Member @AntoniusGaius
                      last edited by 10 Feb 2025, 16:26

                      @AntoniusGaius Mine too! Suddenly after some weeks it did say in the morning - oO I have been updated - this is really weird don’t know what did trigger it suddenly.

                      https://www.strava.com/athletes/37982563
                      https://www.instagram.com/macdev

                      A 1 Reply Last reply 10 Feb 2025, 18:54 Reply Quote 0
                      • M Offline
                        MKPotts Bronze Member @Brad_Olwin
                        last edited by 10 Feb 2025, 17:20

                        @Brad_Olwin
                        My 9PP was the same for the OHR issue, I think it took about a week before it stopped working.
                        In the case of the greatly increased (3x) battery drain during gps activity, which was by far the bigger issue for my use but many others didn’t experience at all, it happened immediately after the update. But not definitive at first with shorter activities (<1hr or so) given battery % is always rounded down and I just assumed I’d misread the starting %. I was only certain after an 8hr race used more than half the battery capacity.

                        T I 2 Replies Last reply 10 Feb 2025, 17:32 Reply Quote 3
                        • T Offline
                          timecode @MKPotts
                          last edited by 10 Feb 2025, 17:32

                          @MKPotts have also some battery drain issues on the 9PP. I will be sending it back to Suunto for the second time now. First time they changed the battery, which helped for a bit. Now it seems the issue is back.

                          1 Reply Last reply Reply Quote 0
                          • I Offline
                            isazi Moderator @MKPotts
                            last edited by 10 Feb 2025, 17:56

                            @MKPotts as far as I know, an update for the 9PP is also coming to fix OHR and battery life during GPS activity. Just need some more testing (the 9PP has much less resources)

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            M 1 Reply Last reply 10 Feb 2025, 20:02 Reply Quote 6
                            • P Offline
                              peegee @pavel.samokha
                              last edited by 10 Feb 2025, 18:26

                              @pavel-samokha hoping for the best that all bugs and issues will just be a bad memory

                              Been with a Suunto on my wrist since Ambit2
                              Currently alternating between Race titanium & Vertical titanium solar.
                              Would love a Vertical with amoled display.

                              G 1 Reply Last reply 10 Feb 2025, 19:07 Reply Quote 1
                              • A Offline
                                AntoniusGaius @Ecki D.
                                last edited by 10 Feb 2025, 18:54

                                @Ecki-D said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                @AntoniusGaius Mine too! Suddenly after some weeks it did say in the morning - oO I have been updated - this is really weird don’t know what did trigger it suddenly.

                                I think they can force it in some cases no matter what is set. Othervise this can’t happend. I personaly don’t like it I don’t agree with it and it is all I can do with it 🙂

                                SUUNTO M2 - retired, SUUNTO M5 with bike pod - retired, SUUNTO Ambit3 Peak Sapphire customized, SUUNTO Spartan Trainer - retired, SUUNTO 5 Peak, SUUNTO 9 Peak Pro Titanium, SUUNTO Race S

                                1 Reply Last reply Reply Quote 0
                                • G Offline
                                  GiPFELKiND Silver Members @peegee
                                  last edited by 10 Feb 2025, 19:07

                                  @peegee please give us here the first known Firmware from the Vertical, the Race and Race s Back …

                                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                  1 Reply Last reply Reply Quote -3
                                  • A Offline
                                    Arju Ambin Silver Members
                                    last edited by Arju Ambin 2 Oct 2025, 19:46 10 Feb 2025, 19:45

                                    Dang it… Have to charge up my watch for this update. A huge thanks to the developers and testers! been looking forward for this update.

                                    Suunto Race

                                    1 Reply Last reply Reply Quote 2
                                    • M Offline
                                      MKPotts Bronze Member @isazi
                                      last edited by 10 Feb 2025, 20:02

                                      @isazi
                                      I rolled mine back to 2.37.48, before the official rollback was released, because I had a long race coming up.
                                      I’ve done about 90hrs of running since then and battery drain etc is as normal, so I’m just leaving it on 2.37.48 until the update is ready. I’d much rather it takes longer to test the update to be sure the problems are fixed.

                                      1 Reply Last reply Reply Quote 1
                                      • N Offline
                                        Niclas Brundell Bronze Member @Brad_Olwin
                                        last edited by Niclas Brundell 2 Oct 2025, 20:19 10 Feb 2025, 20:17

                                        @Brad_Olwin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                        @Niclas-Brundell The OHR issue was difficult to find. I wore my 9PP (the watch affected the most) for a day or two with new firmware release and had no issues. The other watches I tested for sleep tracking and exercise and all day OHR also had not issues. When reported on the forum, I again donned my 9PP and after 3d I had the OHR quit. I had the OHR quit randomly on the Race S as well but never on my Vertical. This happened right at the holidays in December. The field testers had at least 12 firmware variants to test prior to this release. They and I am sure internal testers worked hard to see if the OHR issue was fixed.

                                        So, some issues simply don’t occur and require a combination that may not occur in testing. Believe me that many, many bugs are fixed prior to a release. I had zero syncing issues last year and if I remember that was only Android and may have been again an issue that only affected a few users.

                                        You will miss out on a lot if you do not update the Vertical. I typically run field test firmware on the Vertical I purchased. Rarely do I have serious issues. I know you do not like the UI with different sizing, I and others do, that is a personal issue. I don’t see how it is any less usable.

                                        I really wouldn’t say that you miss out a lot by not updating. I’ve had the watch for a year and the only upgrade that’s made a difference for me is the increased battery life. Which was awesome. Other than that there hasn’t been a single update that makes a difference that I can think of, as the UI speed updates had already been released. But I had to spend a lot of time dealing with the no sync bug. So I’d be happy to just leave it without any more updates unless they can fix the issue with high winds causing elevation gain and loss to go wonky. There’s really nothing I’m missing outside of that. It’s already a great watch. And no risk of introducing new bugs.

                                        Don’t take it as just criticism against suunto. I don’t find the need for any new updates as I already find the vertical to be a great watch. I don’t miss any features

                                        1 Reply Last reply Reply Quote 7
                                        • Ł Offline
                                          Łukasz Szmigiel @Brad_Olwin
                                          last edited by 10 Feb 2025, 20:42

                                          @Brad_Olwin this is why, prior to the release, an open beta should be released. Just because the amount of people testing and the amount of combinations exceed wildly what currently testers can do in limited amount of time.

                                          S9PP 2.40.44

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