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Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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  • S Online
    SuperFlo75 Silver Members Bronze Member
    last edited by 10 Feb 2025, 22:29

    My SV updated today without any problems… I hope that the firmware is working well for me 🙏 because I didn’t have noticed the problems which were fixed no on my watch. I‘m not a software developer, I‘m a orthopedist and chirotherapist, and for me it is clear that I only can test if a new therapy works against a illness if I try it with a person who has this illness… regarding to this I think it would be fine if the users who have an issue with their watch could test if the beta version of a software is useful against this issue? A field tester perhaps can only test if the new software cause any new problems, because his watch was working fine before?

    Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
    Suunto Wing
    Suunto 9 Peak Pro Titanium (owns my wife now)
    Suunto Spartan Ultra
    SA iOS 2.43.0 (18473)
    Instagram @superflo75

    S 1 Reply Last reply 11 Feb 2025, 04:44 Reply Quote 7
    • S Offline
      Sportsfreund Bronze Member @SuperFlo75
      last edited by 11 Feb 2025, 04:44

      @SuperFlo75 Same here. Never had any problems like some users say. Yesterday load battery to 99%. After 7 hours sleep it losts no (0%) battery. Perfect work Suunto Team.

      1 Reply Last reply Reply Quote 3
      • J Offline
        jsuarez Bronze Member @Brad_Olwin
        last edited by 11 Feb 2025, 07:01

        @Brad_Olwin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

        @Niclas-Brundell The OHR issue was difficult to find. I wore my 9PP (the watch affected the most) for a day or two with new firmware release and had no issues. The other watches I tested for sleep tracking and exercise and all day OHR also had not issues. When reported on the forum, I again donned my 9PP and after 3d I had the OHR quit. I had the OHR quit randomly on the Race S as well but never on my Vertical. This happened right at the holidays in December. The field testers had at least 12 firmware variants to test prior to this release. They and I am sure internal testers worked hard to see if the OHR issue was fixed.

        So, some issues simply don’t occur and require a combination that may not occur in testing. Believe me that many, many bugs are fixed prior to a release. I had zero syncing issues last year and if I remember that was only Android and may have been again an issue that only affected a few users.

        You will miss out on a lot if you do not update the Vertical. I typically run field test firmware on the Vertical I purchased. Rarely do I have serious issues. I know you do not like the UI with different sizing, I and others do, that is a personal issue. I don’t see how it is any less usable.

        Thank you for the insightful post and the testing time. To me it seems the December update was a bit too late and that’s why that problem was aggravated. My judgment about timing is based on the fact that Xmas skins were bundled and the update was too close to Xmas time.

        Thankfully the most pressing issues have hopefully been corrected.

        E 1 Reply Last reply 11 Feb 2025, 07:18 Reply Quote 1
        • E Offline
          Egika Platinum Member @jsuarez
          last edited by 11 Feb 2025, 07:18

          @jsuarez said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

          @Brad_Olwin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

          @Niclas-Brundell The OHR issue was difficult to find. I wore my 9PP (the watch affected the most) for a day or two with new firmware release and had no issues. The other watches I tested for sleep tracking and exercise and all day OHR also had not issues. When reported on the forum, I again donned my 9PP and after 3d I had the OHR quit. I had the OHR quit randomly on the Race S as well but never on my Vertical. This happened right at the holidays in December. The field testers had at least 12 firmware variants to test prior to this release. They and I am sure internal testers worked hard to see if the OHR issue was fixed.

          So, some issues simply don’t occur and require a combination that may not occur in testing. Believe me that many, many bugs are fixed prior to a release. I had zero syncing issues last year and if I remember that was only Android and may have been again an issue that only affected a few users.

          You will miss out on a lot if you do not update the Vertical. I typically run field test firmware on the Vertical I purchased. Rarely do I have serious issues. I know you do not like the UI with different sizing, I and others do, that is a personal issue. I don’t see how it is any less usable.

          Thank you for the insightful post and the testing time. To me it seems the December update was a bit too late and that’s why that problem was aggravated. My judgment about timing is based on the fact that Xmas skins were bundled and the update was too close to Xmas time.

          Thankfully the most pressing issues have hopefully been corrected.

          I share your view on the timing.
          And I think that some people have learned from this, too 🙂

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          1 Reply Last reply Reply Quote 3
          • J Offline
            Joaquin Moderator
            last edited by 11 Feb 2025, 08:21

            Hi Guys
            No excuses on our part, we understand all the frustration and bad experience and we will try to improve in the future, there are no excuses on our side…SORRY🤝

            @Suunto Community Manager and Technical

            S 1 Reply Last reply 11 Feb 2025, 08:22 Reply Quote 30
            • S Offline
              Sportsfreund Bronze Member @Joaquin
              last edited by 11 Feb 2025, 08:22

              @Joaquin I think this must be a problem on hardware. Why do only a few users have problem but the most not?

              J 1 Reply Last reply 11 Feb 2025, 08:36 Reply Quote 1
              • J Offline
                Joaquin Moderator @Sportsfreund
                last edited by 11 Feb 2025, 08:36

                @Sportsfreund not hardware issue in all 😉

                @Suunto Community Manager and Technical

                H S 2 Replies Last reply 11 Feb 2025, 08:41 Reply Quote 0
                • H Offline
                  Highlands @Joaquin
                  last edited by 11 Feb 2025, 08:41

                  @Joaquin Sorry for the off topic: it would be great if Suunto launched their own nylon straps.

                  I 1 Reply Last reply 11 Feb 2025, 10:01 Reply Quote 3
                  • T Offline
                    Tomas Fejfar Bronze Member
                    last edited by 11 Feb 2025, 09:38

                    I’d like to highlight another improvement: the weather sync now works perfectly approximately once per hour.

                    Finally, thank you.

                    B 1 Reply Last reply 11 Feb 2025, 09:58 Reply Quote 3
                    • B Offline
                      Bastienhere Bronze Member @Tomas Fejfar
                      last edited by 11 Feb 2025, 09:58

                      @Tomas-Fejfar ooh i just noticed that now! Finally yes!

                      1 Reply Last reply Reply Quote 0
                      • I Offline
                        isazi Moderator @Highlands
                        last edited by 11 Feb 2025, 10:01

                        @Highlands I bet that will happen at some point 😄

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        M 1 Reply Last reply 11 Feb 2025, 10:07 Reply Quote 5
                        • M Offline
                          Maryn Silver Members @isazi
                          last edited by 11 Feb 2025, 10:07

                          @isazi new product is coming with nylon strap? 😉

                          Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                          1 Reply Last reply Reply Quote 2
                          • S Offline
                            Sportsfreund Bronze Member @Joaquin
                            last edited by 11 Feb 2025, 10:24

                            @Joaquin How do you explain the differences between the watches? They all have the same hardware components as you said, but some just have software problems.

                            D 1 Reply Last reply 11 Feb 2025, 10:29 Reply Quote 1
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @Sportsfreund
                              last edited by 11 Feb 2025, 10:29

                              @Sportsfreund not really all HW is the same. There are revisions etc

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              G 1 Reply Last reply 11 Feb 2025, 11:21 Reply Quote 9
                              • G Online
                                gerasimos Bronze Member @Dimitrios Kanellopoulos
                                last edited by 11 Feb 2025, 11:21

                                @Dimitrios-Kanellopoulos that means a same watch eg Vertical 2023 HW maybe its revised in 2025 line?

                                Suunto Vertical Ti
                                Suunto S9 gen1
                                Suunto Ambit3 peak

                                S R 2 Replies Last reply 11 Feb 2025, 11:26 Reply Quote 0
                                • S Offline
                                  Sportsfreund Bronze Member @gerasimos
                                  last edited by 11 Feb 2025, 11:26

                                  @gerasimos Of course. Otherwise some wouldn’t have these errors. I suspect other chipsets.

                                  1 Reply Last reply Reply Quote 1
                                  • R Offline
                                    runomatic Silver Members @gerasimos
                                    last edited by 11 Feb 2025, 12:01

                                    @gerasimos said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                    @Dimitrios-Kanellopoulos that means a same watch eg Vertical 2023 HW maybe its revised in 2025 line?

                                    My first Vertical was made in Finland. The new one is made in China.

                                    https://runomatic.de
                                    SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                                    SUUNTO WING Black
                                    SUUNTO App (iOS)

                                    I 1 Reply Last reply 11 Feb 2025, 12:14 Reply Quote -1
                                    • I Offline
                                      isazi Moderator @runomatic
                                      last edited by 11 Feb 2025, 12:14

                                      @runomatic it is not Finland vs China. It is mostly internal components. You do not order all chips to last for few years of production, you order during time, and it will definitely happen that one of the components (that were all made in China anyway) may not be available anymore, and you order the next version.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      R G 2 Replies Last reply 11 Feb 2025, 12:18 Reply Quote 8
                                      • R Offline
                                        runomatic Silver Members @isazi
                                        last edited by 11 Feb 2025, 12:18

                                        @isazi I didn’t want to restart the topic of Finland vs. China. I don’t care where the watch is made. Almost all my devices come from China, so the watch doesn’t matter.
                                        But I assumed that moving production would also mean different processes (and components).

                                        https://runomatic.de
                                        SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                                        SUUNTO WING Black
                                        SUUNTO App (iOS)

                                        1 Reply Last reply Reply Quote 2
                                        • K Offline
                                          Kraisun Tunta
                                          last edited by 11 Feb 2025, 12:21

                                          I think Suunto forgot one point update for new watchface for valentine day 😀

                                          Suunto : S-V, S-R, S9PP, S9BC
                                          GARMIN : 5X, 5X plus, 945, 955, 965, 7X, 7XPRO, ENDURO, TACTIXdelta, Fenix 8
                                          COROS : PACE2, VERTIX 1, 2
                                          AMAZFIT : GTR2, TREX, GTS
                                          HUAWEI:GT1, GT2PRO
                                          Decathlon : GPS500, GPS900

                                          A A 2 Replies Last reply 11 Feb 2025, 12:38 Reply Quote 6
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