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The map scale changes by itself

Scheduled Pinned Locked Moved Suunto Race
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  • M Offline
    Massimo4896
    last edited by 14 Feb 2025, 12:24

    I am rewriting the problem of my SUUNTO race because I am new to this forum and perhaps the problem is no longer seen.
    When I do a workout following a route using the maps, the scale changes by itself without me touching the buttons or the crown, not even by mistake. I set the scale to 100 meters and after a few seconds it changes to 50 meters, 25 meters, 500 meters or even 25 kilometers. The map settings are “center map manually” and it is not a problem that starts after resuming from a break.
    I contacted SUUNTO support 4 times with chat but the advice they gave me did not solve the problem. I updated the watch to software 2.39.44, I performed a soft reset, this afternoon I will try to perform a hard reset even if it is very annoying for me and let’s see what happens.
    It is absolutely not good that a € 500 watch changes the scale setting by itself, it is up to me to decide not it!
    I wanted to know if anyone else has had this problem and if they have any other advice to give me otherwise I will take the watch to a service center.

    Thanks everyone.

    I 1 Reply Last reply 14 Feb 2025, 13:25 Reply Quote 0
    • I Offline
      isazi Moderator @Massimo4896
      last edited by 14 Feb 2025, 13:25

      @Massimo4896 do not post the same message twice.

      https://forum.suunto.com/topic/12551/the-map-scale-changes-by-itself/

      Watch: Suunto Vertical Ti

      Blog: isazi's home

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      • I isazi locked this topic on 14 Feb 2025, 13:25
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