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    Bluetooth problem - Sensors disconnected

    Scheduled Pinned Locked Moved Suunto Race
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    • G Offline
      GPaddle
      last edited by

      Hello everyone,
      I thought I would not need to come here but since I lost 3 trainings sensors data, it is more than urgent.

      The scenario looks different on each time but seems to happens quite too often (3 times in 2 months).

      I start an activity and after 10 minutes, both my rate sensor and my heart rate sensor seems to disconnect during the activity leaving a flat dataset on the display and nothing at all on the app.
      For the moment, race season has not started but it would be a shame to lose data and have nothing to monitor it afterward.

      It could also happen before the start of a training, sensors are not discovered at all (at least it could be possible to restart the watch in this situation), I had this happening this week between two sessions.

      After a restart of the watch, all looks ok, I suppose it has something to do with the bluetooth chip but not sure.

      Someone else is having trouble with connectivity ?

      BrunoHB 1 Reply Last reply Reply Quote 0
      • BrunoHB Offline
        BrunoH Gold Members @GPaddle
        last edited by

        @GPaddle I lost connection to the phone / SA. I tried to reconnect and Suunto App found my Vertical, but still the connect button was grayed out. Phone restart fixed the problem. Might be related to my OnePlus getting a new Android version…

        Compasses: M-311, A-10, SK-7
        Diving: Finnlight Navy 90, Vyper
        Sports: Metron, S7, S9B and Vertical

        1 Reply Last reply Reply Quote 0
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