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    Pool swim interval duration totally wrong

    Scheduled Pinned Locked Moved Suunto Vertical
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    • tuxellaT Offline
      tuxella Bronze Member
      last edited by

      Hello,

      I got a really strange bug this morning: one of the swim interval was reported with a duration of 1193 hours :
      5b38b7ac-226c-4a6b-8492-42d19a66c74f-telegram-cloud-photo-size-4-5888922749123020126-y.jpg

      The total duration of the activity is ok:
      6d3046e5-340e-4368-b8c3-c41ebd14190a-telegram-cloud-photo-size-4-5888922749123020127-y.jpg

      Strava uses the sum of intervals for the moving time, which gives a pool sessions of 50 days… fc6ffb76-ad48-40d2-86cb-4b80fa524cc3-image.png

      Watch: Suunto Vertical
      Firmware: 2.39.44
      App : iOS, Beta (2.42.0 (18017)
      Link to the activity: https://maps.suunto.com/move/thomas430851/67b6db04cde88e35ad228b2f

      Has any of you already encountered this kind of issue?

      M J Georgia KakoulakiG 3 Replies Last reply Reply Quote 3
      • babychaiB Online
        babychai Silver Members
        last edited by babychai

        2 days ago swim then my CTL ATL Form become extremely high. Just about 1 hour swim with Zone 1 heart rate. Before i swim my CTL is only about 70.
        Besides that, few breaststroke swim recorded as 0 meter distance after i swim multiple 50 meters distance.

        CTL 1.jpg

        CTL 2.jpg

        Suunto Vertical Black Ruby (S/S)
        S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
        Suunto 9 Peak All Black
        Suunto Spartan Trainer Wrist HR (Black)

        A 1 Reply Last reply Reply Quote 1
        • tuxellaT tuxella referenced this topic on
        • tuxellaT tuxella referenced this topic on
        • M Offline
          MarkusLauble @tuxella
          last edited by

          Hi, i have exactly the same problem. It does not show up in the suunto app itself.also training peaks seems to be fine. but on strava i always get several hundred hours of workout whenever i upload a session.

          1 Reply Last reply Reply Quote 2
          • J Offline
            jrun1200 @tuxella
            last edited by

            @tuxella
            Same here, insanely absurd times. And it only appears in Strava after autosync, seems normal in Suunto app. Strava displays my ca. 1hr swim as 2400hr duration. 🫣

            Anyone has an idea whether this is a Suunto or Strava issue?

            J 1 Reply Last reply Reply Quote 0
            • J Offline
              jrun1200 @jrun1200
              last edited by jrun1200

              @jrun1200
              Strangely, already in the Suunto app in my activity details there seems to be always one or more random 25m lengths completely off, always at 596hrs for one 25m distance. I guess that is also the case with you, @tuxella, right?

              Btw, I don’t have a Vertical but a Race S. Seems to be a clear Suunto Firmware software issue then. And not a Strava issue… Suunto Team, please fix this!

              IMG_2067.jpeg

              Pat FennellP 1 Reply Last reply Reply Quote 0
              • Pat FennellP Offline
                Pat Fennell @jrun1200
                last edited by

                @jrun1200
                I seem to have the exact same issue , Race S and same mad time 596.32 , Strava also all over the shop

                1 Reply Last reply Reply Quote 0
                • tuxellaT tuxella referenced this topic on
                • Georgia KakoulakiG Offline
                  Georgia Kakoulaki @tuxella
                  last edited by

                  @tuxella I have the same issue!!

                  Did the Suunto service reply or provide a solution?

                  KetoohsK 1 Reply Last reply Reply Quote 0
                  • KetoohsK Offline
                    Ketoohs Silver Members @Georgia Kakoulaki
                    last edited by

                    @Georgia-Kakoulaki I have the same issue but it was not present a month ago.

                    Karoo3 (2024)
                    Vertical allBlack (2023)
                    9 Peak Black (2022)
                    Spartan WHR Black (2017)
                    Ambit 2 Black (2013)

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      MGH82
                      last edited by

                      Hi - I am a Race S user and sadly have to join this thread. Had no issues with swimming data since I bought the watch in August ‘24. But now my last two swims have some crazy data errors (569 hrs for a
                      25m breaststroke lap). Anyone knows if this is fixed by the latest update?

                      1 Reply Last reply Reply Quote 0
                      • Marti ParnauM Offline
                        Marti Parnau
                        last edited by

                        Suunto race S user here and have the same issue. Hopefully they fix it in future releases.

                        1 Reply Last reply Reply Quote 0
                        • A Offline
                          Artus Diver @babychai
                          last edited by

                          @babychai

                          Suunto provides only three types of heart rate zones for activities:

                          1. cycling, 2. running, 3. universal.

                          Unfortunately, to swim and do other sports (apart from cycling and running) you have to constantly change heart rate zones for the results to be reliable.
                          You have to correct the heart rate zones.

                          I have been asking Suunto for heart rate zones for swimming for a long time and unfortunately (…).

                          Suunto Viper
                          Suunto HelO2
                          Suunto Ambit 3 PEAK
                          Suunto 9 Baro Titanium
                          Suunto Vertical

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            Artus Diver
                            last edited by

                            I agree with all the problems you mentioned!
                            I will add that the recognition of swimming styles is also completely broken.
                            The styles are no longer recognized intuitively.

                            I hope Suunto is aware that the attempt to improve the swimming algorithm has completely broken everything.
                            As for the marked times (in red), I don’t understand that either, but my opinion is to have the data are given in seconds, just divide by 60 to get the correct value.

                            Unofficially, I know that work is being done on fixing the pool length calculation, and the rest?
                            Unfortunately, nothing else will be fixed in the near future.

                            I have been asking Suunto for a long time:

                            1. An algorithm for learning swimming styles, just like it was in Suunto Ambit3 PEAK, I think everyone would be delighted with it,
                            2. Heart rate zones for swimming, so that you don’t constantly change between other activities,
                            3. An algorithm for counting the length of swimming only on your feet (without arms).

                            Is it really that hard?
                            These options were available on OLD versions of Suunto watches, so I think current watches can have them without any problems.

                            Suunto Viper
                            Suunto HelO2
                            Suunto Ambit 3 PEAK
                            Suunto 9 Baro Titanium
                            Suunto Vertical

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