Software Update 2.40.38 (2025 Q1)

Askaniusz · 30 Mar 2025, 07:38

Hello, after updating to 2.40.38 on my watch (Race) sleep tracking does not work. Is this a settings problem or an update error? Is there a solution? Can someone help? Thanks

Jan Suchánek · 30 Mar 2025, 08:07

HRV indicator on watchface doesn’t correlate with HRV widget. Middle of green zone on watchface vs. top green zone in widget…

timecode · 30 Mar 2025, 08:20

@Jan-Suchánek I believe it works as designed. On your watch face it doesn’t move as in the widget. It only shows in which zone you are - red, green, yellow. Also TSB and CTL widgets work like that.

halajos · 30 Mar 2025, 09:27

I noticed that CTL and TSB complications on the watch face don’t get updated automatically. Even after manual sync they showed wrong values. I had to change the watch face to get correct values. I don’t know if it’s related to the latest SW. update.

vjakub · 30 Mar 2025, 09:47

Everything looked great until I went on a ride and my SR crashed after about 5 minutes of auto-pause.

Not sure if it is related but I had a Polar H10 connected SR and Wahoo Bolt.

2b2bff · 30 Mar 2025, 10:00

Sleep tracking again…
First time I came accross this, but the watch calculates data and the App calculates different, but similar data.

The watch says, I slept for 9:29h, from 21:01 to 09:19. In fact, I did not. I watched a movie and have been to bed about 23:30. That and the one our less because of DST shift this night, gives me something around 8:30 hours.

Ok, now the App:

The App split my sleep into a nap yesterday from 20:56-21:32, what is different from the 21:01-… of the watch data, and a sleep from 01:14-09:19. Possibly 01:14 has been a short awake moment for me, so I take that. In sum it is around 07:30 what is an hour less.

I wonder why they disagree as the only source of that data is this very watch.

Sadly, you cannot edit this data in the App, nor the watch. With Garmin - yeah they again - you can delete a nap and adjust start and end time of your sleep. And as we are on it, you can shorten activities as well. Can’t be this hard to implement, can it?

helgonet12 · 30 Mar 2025, 11:18

@helgonet12 I tried again today and had the same problem with all the sport profiles I tried with. So a soft reset solved the problem but it doesn’t make me feel confident using the maps.

I also saw that the solar widget now after the reset had different solar charging per day. Before they all had very low and the same value. I thought this was solved since a while ago. ?

Sergei Ladeishchikov · 30 Mar 2025, 15:09

Hello everyone! I encountered an incorrect display of the cursor on the map in SV compared to my location. The first time it happened with the previous version of the software. I had not used the map for a long time, but then I needed the map. The same thing happened with the current version of the software. I started the activity with the route, everything was fine and predictable, the cursor showed my location exactly until the moment when I decided to save the current location as a POI in the phone (there was no mobile connection). After that, my course always remained at the place where this POI was saved, but I could see my breadcrumb on the map. Yesterday this place was 100 km from my home. Today I went for a run at home and my cursor remained at the place of that saved POI. Restarting the watch helps to solve this problem, I don’t know for how long yet. But on a hike, saving a POI, you lose the ability to use your current location. Has this happened to anyone else?

Devis · 30 Mar 2025, 15:35

Hello,
yesteday I swam in the pool (25m) for about 60 lengths and the Race S estimated a total distance of 1500 m .

I pushed the down button to mark a lap at the end of every length (but I did it only for the first 50 lengths).
From the first, up to the 10th lap, I swam freestyle (a length) and then return in backstroke (a length), five times.

Here what the Race S tracked. I underlined what I think it is not correct.

Thanks for any comment.

GiPFELKiND · 30 Mar 2025, 17:36

@Devis said in Software Update 2.40.38 (2025 Q1):

Hello,
yesteday I swam in the pool (25m) for about 60 lengths and the Race S estimated a total distance of 1500 m .

I pushed the down button to mark a lap at the end of every length (but I did it only for the first 50 lengths).
From the first, up to the 10th lap, I swam freestyle (a length) and then return in backstroke (a length), five times.

Here what the Race S tracked. I underlined what I think it is not correct.

Thanks for any comment.

Do we have to press the lap button after the update every round??? Before the update the counting from the swim distance was going automatically . Had a bad Experience too today. Was swimming 30 minutes, every round 25m only the 3 first were counted in the watch and in the App.

fritzbt2013 · 30 Mar 2025, 18:53

I went for hike today with my Suunto Vertical and latest firmware. Improved navigation logic worked great overall for this scenario (unlike for cycling…). Turn notifications came at the appropriate distance to each turn I thought. There was one small issue where the ‘Distance to next waypoint’ custom data field (not the one on the map) would change to 0.01 and then 0.00 miles at every turn and then reset to distance to next waypoint. This seems inconsistent to me to have any data related to turn distance in the field now that it is dedicated to distance to waypoint only (I would expect it to just stay distance to next waypoint).

Mff73 · 30 Mar 2025, 19:06

@Sergei-Ladeishchikov
Known problem, under investigation (Suunto App issue)

jjpaz · 30 Mar 2025, 20:48

@halajos TSS also has same behaviour.

thanasis · 30 Mar 2025, 21:04

@Mff73 said in Software Update 2.40.38 (2025 Q1):

@Sergei-Ladeishchikov
Known problem, under investigation (Suunto App issue)

Isn’t it a bit strange that this is realer to Suunto app while he claims he didn’t have mobile connection while having the issue ?

Brad_Olwin · 30 Mar 2025, 21:16

@thanasis Something is known about this one and it does appear app related even though that seems strange. It is happening to me as well. A soft reset will fix for a short time. Hopefully will get resolved soon.

far-blue · 30 Mar 2025, 21:21

@thanasis I could well be the lack of a connection that caused the problem. If the watch pushes the POI data to the app and then waits for a return response before ‘unlocking’ the map from the poi (maybe waiting for confirmation of which icon to show or something) but the app never sends the response because there’s no cell data coverage then you can see how an app bug is responsible for the described issue. Not suggesting this is actually what happened but it’s a scenario that explains the symptoms.

far-blue · 30 Mar 2025, 21:24

@jjpaz @halajos This has also been mentioned in the watch face drop topic about the Athletic watch face. There was mention of a fix but for me the values didn’t update in the morning to match the new calculations. I tried removing the watch face and re-installing it and now I find only TSB is playing up - it updates only after an activity but not in the morning.

Jordi C · 30 Mar 2025, 21:52

My watch, for the first time, restarted itself this evening without doing anything.

Damian Tylczyński · 31 Mar 2025, 00:00

Since update:

sleep tracking stopped to work completely.
if I stop the workout in the first minute or two, then heartrate stops to be detected later when new workout is started. Turning off and on again help.

thanasis · 31 Mar 2025, 04:10

@far-blue @Brad_Olwin thank you both