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    Software Update 2.40.38 (2025 Q1)

    Scheduled Pinned Locked Moved Watches
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    • D Offline
      Devis
      last edited by

      Hello,
      yesteday I swam in the pool (25m) for about 60 lengths and the Race S estimated a total distance of 1500 m .

      I pushed the down button to mark a lap at the end of every length (but I did it only for the first 50 lengths).
      From the first, up to the 10th lap, I swam freestyle (a length) and then return in backstroke (a length), five times.

      Here what the Race S tracked. I underlined what I think it is not correct.

      964f2055-598b-454e-99af-c9d34eb43d59-image.png

      Thanks for any comment.

      GiPFELKiNDG A Dimitrios KanellopoulosD 3 Replies Last reply Reply Quote 0
      • GiPFELKiNDG Offline
        GiPFELKiND Silver Members @Devis
        last edited by

        @Devis said in Software Update 2.40.38 (2025 Q1):

        Hello,
        yesteday I swam in the pool (25m) for about 60 lengths and the Race S estimated a total distance of 1500 m .

        I pushed the down button to mark a lap at the end of every length (but I did it only for the first 50 lengths).
        From the first, up to the 10th lap, I swam freestyle (a length) and then return in backstroke (a length), five times.

        Here what the Race S tracked. I underlined what I think it is not correct.

        964f2055-598b-454e-99af-c9d34eb43d59-image.png

        Thanks for any comment.

        Do we have to press the lap button after the update every round??? 🙈😳 Before the update the counting from the swim distance was going automatically . Had a bad Experience too today. Was swimming 30 minutes, every round 25m only the 3 first were counted in the watch and in the App.

        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

        1 Reply Last reply Reply Quote 0
        • F Offline
          fritzbt2013 Bronze Member
          last edited by fritzbt2013

          I went for hike today with my Suunto Vertical and latest firmware. Improved navigation logic worked great overall for this scenario (unlike for cycling…). Turn notifications came at the appropriate distance to each turn I thought. There was one small issue where the ‘Distance to next waypoint’ custom data field (not the one on the map) would change to 0.01 and then 0.00 miles at every turn and then reset to distance to next waypoint. This seems inconsistent to me to have any data related to turn distance in the field now that it is dedicated to distance to waypoint only (I would expect it to just stay distance to next waypoint).

          1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @Sergei Ladeishchikov
            last edited by

            @Sergei-Ladeishchikov
            Known problem, under investigation (Suunto App issue)

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            thanasisT 1 Reply Last reply Reply Quote 2
            • jjpazJ Offline
              jjpaz Bronze Member @halajos
              last edited by

              @halajos TSS also has same behaviour.

              Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

              F 1 Reply Last reply Reply Quote 0
              • thanasisT Do not disturb
                thanasis Bronze Member @Mff73
                last edited by

                @Mff73 said in Software Update 2.40.38 (2025 Q1):

                @Sergei-Ladeishchikov
                Known problem, under investigation (Suunto App issue)

                Isn’t it a bit strange that this is realer to Suunto app while he claims he didn’t have mobile connection while having the issue ?

                Brad_OlwinB F 2 Replies Last reply Reply Quote 0
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @thanasis
                  last edited by

                  @thanasis Something is known about this one and it does appear app related even though that seems strange. It is happening to me as well. A soft reset will fix for a short time. Hopefully will get resolved soon.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                  1 Reply Last reply Reply Quote 1
                  • F Offline
                    far-blue Bronze Member @thanasis
                    last edited by

                    @thanasis I could well be the lack of a connection that caused the problem. If the watch pushes the POI data to the app and then waits for a return response before ‘unlocking’ the map from the poi (maybe waiting for confirmation of which icon to show or something) but the app never sends the response because there’s no cell data coverage then you can see how an app bug is responsible for the described issue. Not suggesting this is actually what happened but it’s a scenario that explains the symptoms.

                    thanasisT 1 Reply Last reply Reply Quote 0
                    • F Offline
                      far-blue Bronze Member @jjpaz
                      last edited by

                      @jjpaz @halajos This has also been mentioned in the watch face drop topic about the Athletic watch face. There was mention of a fix but for me the values didn’t update in the morning to match the new calculations. I tried removing the watch face and re-installing it and now I find only TSB is playing up - it updates only after an activity but not in the morning.

                      1 Reply Last reply Reply Quote 1
                      • Jordi CJ Offline
                        Jordi C
                        last edited by Jordi C

                        My watch, for the first time, restarted itself this evening without doing anything.

                        1 Reply Last reply Reply Quote 0
                        • Damian TylczyńskiD Offline
                          Damian Tylczyński
                          last edited by

                          Since update:

                          • sleep tracking stopped to work completely.
                          • if I stop the workout in the first minute or two, then heartrate stops to be detected later when new workout is started. Turning off and on again help.
                          1 Reply Last reply Reply Quote 0
                          • thanasisT Do not disturb
                            thanasis Bronze Member @far-blue
                            last edited by

                            @far-blue @Brad_Olwin thank you both

                            1 Reply Last reply Reply Quote 1
                            • thailonT Offline
                              thailon Bronze Member
                              last edited by

                              My Vertical went to power saving mode without any interaction from my side, even batter was 45%.


                              T3c, Quest, Ambit3 Peak, 9PP, Vertical

                              1 Reply Last reply Reply Quote 0
                              • AntoineA Offline
                                Antoine Bronze Member
                                last edited by Antoine

                                During an activity, the GPX route I was following disappeared. I tried to select it again, but it had disappeared from my list of routes on the watch, along with others. I redownloaded the GPX route into the app, and it was resynced with the watch. I was able to select it again, and I was finally able to follow the GPX route. This is the first time I’ve observed this behavior.

                                Watch: Suunto vertical solar

                                1 Reply Last reply Reply Quote 0
                                • A Offline
                                  Artus Diver @Devis
                                  last edited by

                                  @Devis said in Software Update 2.40.38 (2025 Q1):

                                  Hello,
                                  yesteday I swam in the pool (25m) for about 60 lengths and the Race S estimated a total distance of 1500 m .

                                  I pushed the down button to mark a lap at the end of every length (but I did it only for the first 50 lengths).
                                  From the first, up to the 10th lap, I swam freestyle (a length) and then return in backstroke (a length), five times.

                                  Here what the Race S tracked. I underlined what I think it is not correct.

                                  964f2055-598b-454e-99af-c9d34eb43d59-image.png

                                  Thanks for any comment.

                                  I have a Suunto Vertical and swimming in the pool after the latest updates is a nightmare!
                                  It counts the distance incorrectly, LAP after 100m shows 75m and confuses swimming styles (…) It divides 100m sections into 2x50m (…)

                                  The new algorithm has extended the time of laps approval from 4 seconds to 10 seconds. For recreational swimming it does not matter but if someone trains, the algorithm gets lost in fast and intensive intervals!
                                  I do not know why such changes?

                                  I am forced to go back to swimming with Suunto 9 Baro and I have no problems, everything works perfectly!!! Why can’t stick with the old algorithm?

                                  Suunto Viper
                                  Suunto HelO2
                                  Suunto Ambit 3 PEAK
                                  Suunto 9 Baro Titanium
                                  Suunto Vertical

                                  Dimitrios KanellopoulosD Ars VitaeA 2 Replies Last reply Reply Quote 2
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @Artus Diver
                                    last edited by

                                    @Artus-Diver I see the post

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    D 1 Reply Last reply Reply Quote 1
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @Devis
                                      last edited by

                                      @Devis What is the problem with the 50m red circles ?

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      Inge NallssonI 1 Reply Last reply Reply Quote 0
                                      • Alastair PoldenA Offline
                                        Alastair Polden
                                        last edited by

                                        I can no longer connect my vertical watch to WiFi. It was previously working. Steps I have taken to rectify:
                                        Disabled 5ghz WiFi
                                        Restarted router
                                        Restarted watch
                                        Restarted phone

                                        The last step to try is a hard reset of the watch but if I’m unable to reconnect to WiFi, I will have lost the downloaded maps i currently have on the watch.

                                        Software 2.40.38
                                        Model 0w222
                                        Hardware 3211e2
                                        PPG 0.4.65
                                        Wlan v000052

                                        1 Reply Last reply Reply Quote 0
                                        • runomaticR Offline
                                          runomatic Silver Members
                                          last edited by

                                          Bug or feature (to save battery)? The widgets of the Vertcial’s standard watchface (in my case “Ressources” and “Solar”) no longer update automatically. Only when I press the middle button does the value adjust.

                                          https://runomatic.de
                                          SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                                          SUUNTO WING Black
                                          SUUNTO App (iOS)

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                                          • Jan SuchĂĄnekJ Offline
                                            Jan SuchĂĄnek @timecode
                                            last edited by

                                            @timecode Thanks! I was thinking about that. So it only shows the zone. In this case, it could be smaller, just show color and left space for another complication… But I can live with that for sure :-).

                                            F 1 Reply Last reply Reply Quote 0
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