Software Update 2.40.38 (2025 Q1)

[Mff73]

@Sergei-Ladeishchikov
Known problem, under investigation (Suunto App issue)

[jjpaz]

@halajos TSS also has same behaviour.

[thanasis]

@Mff73 said in Software Update 2.40.38 (2025 Q1):

@Sergei-Ladeishchikov
Known problem, under investigation (Suunto App issue)

Isn’t it a bit strange that this is realer to Suunto app while he claims he didn’t have mobile connection while having the issue ?

[Brad_Olwin]

@thanasis Something is known about this one and it does appear app related even though that seems strange. It is happening to me as well. A soft reset will fix for a short time. Hopefully will get resolved soon.

[far-blue]

@thanasis I could well be the lack of a connection that caused the problem. If the watch pushes the POI data to the app and then waits for a return response before ‘unlocking’ the map from the poi (maybe waiting for confirmation of which icon to show or something) but the app never sends the response because there’s no cell data coverage then you can see how an app bug is responsible for the described issue. Not suggesting this is actually what happened but it’s a scenario that explains the symptoms.

[far-blue]

@jjpaz @halajos This has also been mentioned in the watch face drop topic about the Athletic watch face. There was mention of a fix but for me the values didn’t update in the morning to match the new calculations. I tried removing the watch face and re-installing it and now I find only TSB is playing up - it updates only after an activity but not in the morning.

[Jordi C]

My watch, for the first time, restarted itself this evening without doing anything.

[Damian Tylczyński]

Since update:

• sleep tracking stopped to work completely.
• if I stop the workout in the first minute or two, then heartrate stops to be detected later when new workout is started. Turning off and on again help.

[thanasis]

@far-blue @Brad_Olwin thank you both

[thailon]

My Vertical went to power saving mode without any interaction from my side, even batter was 45%.

[Antoine]

During an activity, the GPX route I was following disappeared. I tried to select it again, but it had disappeared from my list of routes on the watch, along with others. I redownloaded the GPX route into the app, and it was resynced with the watch. I was able to select it again, and I was finally able to follow the GPX route. This is the first time I’ve observed this behavior.

[Artus Diver]

@Devis said in Software Update 2.40.38 (2025 Q1):

Hello,
yesteday I swam in the pool (25m) for about 60 lengths and the Race S estimated a total distance of 1500 m .

I pushed the down button to mark a lap at the end of every length (but I did it only for the first 50 lengths).
From the first, up to the 10th lap, I swam freestyle (a length) and then return in backstroke (a length), five times.

Here what the Race S tracked. I underlined what I think it is not correct.

Thanks for any comment.

I have a Suunto Vertical and swimming in the pool after the latest updates is a nightmare!
It counts the distance incorrectly, LAP after 100m shows 75m and confuses swimming styles (…) It divides 100m sections into 2x50m (…)

The new algorithm has extended the time of laps approval from 4 seconds to 10 seconds. For recreational swimming it does not matter but if someone trains, the algorithm gets lost in fast and intensive intervals!
I do not know why such changes?

I am forced to go back to swimming with Suunto 9 Baro and I have no problems, everything works perfectly!!! Why can’t stick with the old algorithm?

[Dimitrios Kanellopoulos]

@Artus-Diver I see the post

[Dimitrios Kanellopoulos]

@Devis What is the problem with the 50m red circles ?

[Alastair Polden]

I can no longer connect my vertical watch to WiFi. It was previously working. Steps I have taken to rectify:
Disabled 5ghz WiFi
Restarted router
Restarted watch
Restarted phone

The last step to try is a hard reset of the watch but if I’m unable to reconnect to WiFi, I will have lost the downloaded maps i currently have on the watch.

Software 2.40.38
Model 0w222
Hardware 3211e2
PPG 0.4.65
Wlan v000052

[runomatic]

Bug or feature (to save battery)? The widgets of the Vertcial’s standard watchface (in my case “Ressources” and “Solar”) no longer update automatically. Only when I press the middle button does the value adjust.

[Jan Suchánek]

@timecode Thanks! I was thinking about that. So it only shows the zone. In this case, it could be smaller, just show color and left space for another complication… But I can live with that for sure :-).

[fedequei]

@Jan-Suchánek I have the same problem

[Matthias Jäggli]

@pavel-samokha And everytime something updates. it resets the watch face and it’s colors and complications. PLEASE leave this alone, it’s so annoying

[pilleus]

Air pressure complication doesn’t change the horizontal arrow despite of increasing air pressure (1014 to 1024 hPa within 12 hours).

On Vertical and 9PP with the choosen watchface.