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S9P doesn‘t connect to Samsung mobile

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  • T Offline
    telefunker
    last edited by 12 Apr 2025, 14:53

    Hi all,
    since yesterday it‘s no more possible to connect the watch with the app on a Samsung mobile.
    I tried all possibilities inclusive soft and hard reset, the app found the watch but when the app tries to connect, only a Message „Connection not establieshed cause of unknown reason“ (it‘s the sense because I‘ve translated the Message from German language).
    Has someone an idea what I can do to get a connection to the Suunto app?
    Greetings, Dirk

    T 1 Reply Last reply 12 Apr 2025, 16:26 Reply Quote 0
    • T Offline
      telefunker @telefunker
      last edited by 12 Apr 2025, 16:26

      Short Information: a restart of the Samsung mobile has been solved the problem.
      This was the only thing which wasn‘t done before I opened this post.
      Thanks, Dirk

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