personal info (birth year) not syncing correctly to the suunto app
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Hi, I just got a 9 peak pro yesterday and I noticed that my birth year I set from the watch is not showing correctly in the app personal info. No matter what year I set in the watch, it’s always showing 1 year older in the app. The Suunto app version that I have is the latest one (5.1.7) and the watch is also up to date.
I already tried uninstalling/reinstalling the app on my phone and even resetting the watch but I’m still getting the same issue with the birth year, it’s always showing 1 year older in the app. Whatever year I set in the watch, after syncing it will show as 1 year older in the app. Is this an app bug of there’s a problem with the watch?
All other info are correct, except for the birth year. Thanks! -
@rjpb0731 Same issue… did you ever get a resolution?
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I have the same issue with Race and Race S. Not sure if this matters, but I wanted to confirm.
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@rjpb0731 I am also having the same issue with the original Suunto 9 Peak (not the pro) and it’s a new problem, I’ve had this watch several years without issue. There is a bug in the App apparently that will not accept the Sync from the watch, for both Birth Year, and Height too. Which is annoying, because I’m a short dude and the app is mockingly telling me I’m 5’11’'.
My concern, is that the calorie calculations are now wrong. Please fix this right now
