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Share your experience with the Suunto app here!

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • M Offline
    Markus Eisen @Dimitrios Kanellopoulos
    last edited by 28 Apr 2018, 07:41

    @dimitrios-kanellopoulos something on the in between size here ? what is better ? one notch tighter ? slightly too tight ? or one notch loser ? slightly too lose ?

    D 1 Reply Last reply 28 Apr 2018, 07:44 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Markus Eisen
      last edited by 28 Apr 2018, 07:44

      @markus-eisen perhaps an example of my tests but I did spent some time to manage this.

      This is Belt vs 2 OHR from SSU (BELT) , S3F and SSWHR

      0_1524901443978_31265216_10156902451473881_5036445553718722560_o.jpg

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      M 1 Reply Last reply 28 Apr 2018, 07:48 Reply Quote 0
      • M Offline
        Markus Eisen @Dimitrios Kanellopoulos
        last edited by 28 Apr 2018, 07:48

        @dimitrios-kanellopoulos said in Share your experience with the Suunto app here!:

        Belt vs 2 OHR from SSU (BELT) , S3F and SSWHR

        how did you manage this ? šŸ™‚

        D 1 Reply Last reply 28 Apr 2018, 07:52 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @Markus Eisen
          last edited by 28 Apr 2018, 07:52

          @markus-eisen physically or statistically? šŸ¤”

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          M 1 Reply Last reply 28 Apr 2018, 07:53 Reply Quote 0
          • M Offline
            Markus Eisen @Dimitrios Kanellopoulos
            last edited by 28 Apr 2018, 07:53

            @dimitrios-kanellopoulos how did you get such good readings ? i dont know how to wear it - if a bit loser or a bit tighter is better with the valancell sensor ? when moving it up the arm it works - but thats not really practical šŸ˜ž and a bit unconfortable imho…

            S D 2 Replies Last reply 28 Apr 2018, 08:00 Reply Quote 0
            • S Offline
              SlaSh Platinum Member @Markus Eisen
              last edited by SlaSh 28 Apr 2018, 08:00

              @markus-eisen you should wear one finger up and tight while doing workout.

              1 Reply Last reply Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Markus Eisen
                last edited by 28 Apr 2018, 08:08

                @markus-eisen I start with counting the holes. After a few workiuts I find the correct number of holes that works best.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                M 1 Reply Last reply 28 Apr 2018, 08:35 Reply Quote 0
                • M Offline
                  Markus Eisen @Dimitrios Kanellopoulos
                  last edited by 28 Apr 2018, 08:35

                  @dimitrios-kanellopoulos one more thing : could you please explan what the ā€œinactiveā€ screen means on the resources screen ? why is inactive declining my resources ?

                  D 2 Replies Last reply 28 Apr 2018, 09:09 Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @Markus Eisen
                    last edited by 28 Apr 2018, 09:09

                    @markus-eisen does this help : http://www.suunto.com/en-GB/Support/Product-support/suunto_3_fitness/suunto_3_fitness/features/stress-and-recovery/ ?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @Markus Eisen
                      last edited by 28 Apr 2018, 09:12

                      @markus-eisen perhaps @TheRunningDaddy has more insight how this is used

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      M 1 Reply Last reply 28 Apr 2018, 11:12 Reply Quote 0
                      • M Offline
                        Markus Eisen @Dimitrios Kanellopoulos
                        last edited by 28 Apr 2018, 11:12

                        @dimitrios-kanellopoulos thanks i read the manual before but there is no explanation about the single values like inactive.
                        When I switch to the hr widget - first I see a number -for me 113 - after a while I see the real time heart rate … 65 … what is this first number ?

                        D 1 Reply Last reply 28 Apr 2018, 12:12 Reply Quote 0
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @Markus Eisen
                          last edited by 28 Apr 2018, 12:12

                          @markus-eisen I think the first number is the average of the previous time window that the hr sampling happened.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          M 1 Reply Last reply 28 Apr 2018, 12:59 Reply Quote 0
                          • M Offline
                            Markus Eisen @Dimitrios Kanellopoulos
                            last edited by 28 Apr 2018, 12:59

                            @dimitrios-kanellopoulos ok but how could it be that it shows 118 whilst sitting down ? As my correct hr is 64 ?

                            1 Reply Last reply Reply Quote 0
                            • H Offline
                              Hector Montes Siller
                              last edited by 28 Apr 2018, 17:18

                              I don’t know if this is a general thing but this week Suunto App has stoped working on my phone. But I’m only aware of this when I receive a call, because the ā€œSuunto App has stopedā€ alert is en the background and freezes the screen, I can’t answer the call or do anything else until the caller hangs up and then the alert appears and then I can dismiss it.

                              D 1 Reply Last reply 28 Apr 2018, 17:19 Reply Quote 0
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @Hector Montes Siller
                                last edited by 28 Apr 2018, 17:19

                                @hector-montes-siller Hey hi! This bug I had it as well and is fixed in the next weeks version

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                H 1 Reply Last reply 28 Apr 2018, 17:24 Reply Quote 0
                                • H Offline
                                  Hector Montes Siller @Dimitrios Kanellopoulos
                                  last edited by 28 Apr 2018, 17:24

                                  @dimitrios-kanellopoulos said in Share your experience with the Suunto app here!:

                                  @hector-montes-siller Hey hi! This bug I had it as well and is fixed in the next weeks version

                                  Cool. Thanks for the info.

                                  1 Reply Last reply Reply Quote 1
                                  • B Offline
                                    bhowell006
                                    last edited by 11 Jul 2018, 08:25

                                    Why doesn’t the app provide visibility of all day heart rate monitoring? Such a basic app when compared to the Garmin app.

                                    D 1 Reply Last reply 11 Jul 2018, 08:26 Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @bhowell006
                                      last edited by 11 Jul 2018, 08:26

                                      @bhowell006 because its not yet implemented I suppose… No other reason

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      1 Reply Last reply Reply Quote 0
                                      • E Offline
                                        erots
                                        last edited by 12 Jul 2018, 08:10

                                        A bit of a rollup of general feedback here - I appreciate feedback on watches, sensors and apps should probably end up with different teams, but I trust you’ll distribute as appropriate.

                                        I’ll start with the smart sensor, since my feedback is ridiculously simple: my wife and I both have a smart sensor and - while we have different coloured chest straps, there’s some risk of us mixing up the sensors when these are being washed.  If you were to change the printing on the battery cover to add a white area to write on, we could mark the sensors to keep them apart.  Changing the printing on the battery cover would mean that existing users get this benefit also (as opposed to changing the printing on the sensor body)

                                        Secondly, the Suunto Spartan Trainer.  I would like to say I love this watch.  The only problem I have with it is that on three occasions so far, it’s dropped out of training mode.  At first, I thought it was maybe the edge of my biking glove pushing a button, but that’s not it - the watch is really crashing.  It’s not a disaster, but it’s REALLY annoying.  Happy to send over logs and whatnot if it’ll help.
                                        As a side note to this one: it’d be cool to be able to merge activities in the App - it would let me correct for bugs like this (a couple of my bike rides are now split into two and three activities) but also correct for user error on the watch.

                                        Third, the Suunto app.  I’ve been a Sports Tracker user for many years, and I’m really impressed with the development on the Suunto app. That said, a couple of comments:

                                        • Diary: with 24h HR sensing or sleep tracking, the app shows me all sorts of daily summaries, but I can’t get any more granularity.  I’d like to see how my heart rate changes over the course of a day or how consistently I sleep at night.  Apps like fitbit allow this, and it wouldn’t seem to be unreasonably complex to show this data.
                                        • Route planning: I know this isn’t (really) in the app yet, and while I think it’s a really great feature, a major annoyance with this feature in Movescount is that it’s impossible to make corrections to a route. For instance, I planned a 48km route west of Espoo that turns out to use some roads that don’t exist.  Unfortunately, I can’t reroute a specific segment, which is a real pain.  Would be nice if that could be changed.
                                        • I assume this also is coming to the app, but it would be nice to be able to configure my watch in the app instead of having to go to movescount to do so
                                        • Would be nice to be able to connect DM5 to the Suunto app so I can complete my move from movescount to the app šŸ™‚
                                        • The ā€œnews feedā€ shows me public activities (e.g. people I don’t know who share runs or rides or whatever). I’d like to be able to disable that.
                                        • Similarly, I’d like to be able to set the sharing for new activities to ā€˜followers’ by default.
                                        • Facebook integration doesn’t seem to be working too well - it originally gave me a generic error message, but it seems to work now. However, I’ve also noticed that if I tap FB sharing and then cancel the post, the facebook flag remains enabled

                                        Finally, this forum: this seems to be at least my third distinct set of credentials for Suunto. One for movescount, one for sports tracker (and the Suunto app) and one for the forum. I don’t remember whether or not the support pages have a different login but it’d be nice if it all got merged into a single account!

                                        Regards,

                                        Edwin

                                        1 Reply Last reply Reply Quote 0
                                        • E Offline
                                          erots @Kristoffer Graff
                                          last edited by 12 Jul 2018, 10:26

                                          @kristoffer-graff said in Share your experience with the Suunto app here!:

                                          • Also have suggestion to the clock. Its about the smart notifications. Here i would love to find massages ect on the clock when its not check on the phone. Now they just show a few sec on the clock and then disappear. If I’m in a middel of a set and get a text, its not that easy to check it. Would be great to check the massages on the clock after the set without need to find the phone.

                                          Old post, but it doesn’t seem to have been answered - the feature exists, but it’s a bit lacking in that the watch doesn’t show you that you have missed notifications (except in ā€œdo not disturb modeā€, but even there the number of reported notifications is a bit weird - it doesn’t seem to reset reliably).

                                          The instructions for reading old notifications are here:
                                          https://www.suunto.com/Support/faq-articles/spartan-2.0/how-do-i-view-and-manage-notifications-from-my-mobile-device-with-spartan-2.0/

                                          Perhaps the Suunto team could make a notification counter (total/unread?) part of the ā€œchangeableā€ part of the watch face (e.g. where it cycles through the battery status, step count and so on?)

                                          1 Reply Last reply Reply Quote 1
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