Share your experience with the Suunto app here!

Arto Määttä · 30 Jul 2019, 05:41

I have Suunto Ambit 3 Sport and I have been using Movescount from the beginning. I tried Suunto App for several weeks. My first impression was that it lacked a lot of features that Movescount has. Syncing etc. has been working fine.

Planning and statistics are way worse in SA than in MC. Also what was a big (negative) surprise was that I cannot change the sports modes in my watch. Considering there can be only 10 of them in the watch, changing them is essential to me.

In short, it seems that SA is more like those health apps, like Samsung Healt or Google Fit, than an app for (semi)serious trainers.

I changed back to movescount now and will continue to use it until it is shut down. If SA doesn’t change considerably, my next watch will be some other brand - unfortunately, because I have liked my Ambit 3 a lot. I have now compared watches that have

HR from the wrist
possibility to use standalone HR belt
sleep analysis
stress and recovery estimation
training planning and statistics
Suunto has good watches but SA lacks so many features that it won’t be an option in current state.

A Former User · 30 Jul 2019, 09:17

@Dimitrios-Kanellopoulos Hi Dimi, just a question regarding the development of Suunto App and/or firmware:

What possibilities do we really have?
Is it somehow “sugesstion with many upvotes will be developed” or is it more like “we follow our own roadmap”?

E.g. Structured intervals is I think one of the most upvoted features but now I must read that it is not planned in the near future. In the beginning, it looked like Sunnto/that forum really want to get to know what customers want, but for me (personel opinion! maybe I am wrong) this is not anymore. I am not complaining, don’t get me wrong. I am not a native speaker and maybe I do not find the correct words. But please try to convince me to believe in Suunto again…

Just my thoughts the last couple of days…

Best
Marcus

cringram · 11 Aug 2019, 21:28

I mentioned this long ago but nothing seems to come of it. Please provide an option for users of Suunto App to have a more streamlined experience on the Diary page as can be had in Movescount. I don’t need the pictures to tell me it was a run/swim/trek…there are icons that do that just fine. I just want the data in a concise format!

Please…as a configurable option for those of us who don’t need the fluff.

cringram · 11 Aug 2019, 21:30

@Dimitrios-Kanellopoulos this ^^^^^^

fhegnor · 12 Aug 2019, 09:23

@cringram said in Share your experience with the Suunto app here!:

I mentioned this long ago but nothing seems to come of it. Please provide an option for users of Suunto App to have a more streamlined experience on the Diary page as can be had in Movescount. I don’t need the pictures to tell me it was a run/swim/trek…there are icons that do that just fine. I just want the data in a concise format!

Please…as a configurable option for those of us who don’t need the fluff.

vote here, maybe that helps to but it higher on the agenda:
https://forum.suunto.com/topic/1427/collapsible-activities

Dimitrios Kanellopoulos · 12 Aug 2019, 09:49

@moe67er I am not sure about the Structured intervals, since this forum is made for the app (as of now) and Structured intervals are a watch feature (as well) I cannot say something with confidence about it. Sorry

Maryn · 12 Aug 2019, 09:56

@Dimitrios-Kanellopoulos Suunto can’t make a statement at last, will this feature appear or not?
Finally, someone has to know the answer to this question

Dimitrios Kanellopoulos · 12 Aug 2019, 09:59

@Maryn well why do they need to make a statement. Its a feature request for a feature that was never promised. They have better things todo I suppose no ?

Bulkan · 12 Aug 2019, 10:02

@Dimitrios-Kanellopoulos said in Share your experience with the Suunto app here!:

@Maryn well why do they need to make a statement. Its a feature request for a feature that was never promised. They have better things todo I suppose no ?

Good apps for mobile and… maybe… apps in the watch will solve this.

At this point if we don´t have SI maybe we won´t get them… and know what… the simple intervals are enough for me… in the las two years I didn´t miss it… but I’m missing POI or apps…

Dimitrios Kanellopoulos · 12 Aug 2019, 10:03

@Bulkan @Maryn here is one thing I find amazing regarding this request.

Many of the Suunto users (i know them personally) have moved to Coros.
Coros does not offer Structured intervals.

The users that went to coros (yes I support their groups as well) do not mention anything there about Structured intervals or a web, but here they did so

Maryn · 12 Aug 2019, 10:07

@Dimitrios-Kanellopoulos You misunderstood me. From my point of view, I do not mind the lack of this function, when I bought a watch I knew about the lack of SI.
Ever since I can remember, people have been asking about the SI

For me, POI or fusedalti improvements are the most important at the moment - each user has different requirements.

Bulkan · 12 Aug 2019, 10:07

@Dimitrios-Kanellopoulos said in Share your experience with the Suunto app here!:

@Bulkan @Maryn here is one thing I find amazing regarding this request.

Many of the Suunto users (i know them personally) have moved to Coros.
Coros does not offer Structured intervals.

The users that went to coros (yes I support their groups as well) do not mention anything there about Structured intervals or a web, but here they did so

so do I have to buy a coros to forget the SI?

I think is not the SI the thing is that the SI were and now are not. So the people gets frustrated.

But… maybe with apps… we could solve it.

Dimitrios Kanellopoulos · 12 Aug 2019, 10:26

@Bulkan you mean about ambits right ? SI was not there for all others.

Bulkan · 12 Aug 2019, 11:05

@Dimitrios-Kanellopoulos said in Share your experience with the Suunto app here!:

@Bulkan you mean about ambits right ? SI was not there for all others.

Yep, maybe the mental equivalence, Ambit 3 before = Suunto 9 baro now. And maybe is totally mistaken think like that but the lunch of the products were pretty similar. Rock solid watch for your outdoors adventures and multisport.

A Former User · 12 Aug 2019, 16:37

@Dimitrios-Kanellopoulos
My question was more in general and SI just as an example.

ChubbyCrusher · 20 Aug 2019, 22:54

My Wahoo computer uploads my ride to strava and uploads the .fit file to dropbox before I have the garage door closed. No phone required. I can change all the settings real time on the device from my phone. I can push routes right to the device from the phone from services like RideWGPS. I have structured workouts. I can view my ride ride history in the app and guess what, they have useful graphs and everything. I can create routes in the app or import from many places or create one from a ride. You know what the app doesn’t have? A bunch of useless, buggy “social” features like seeing people I don’t know or care about on a map. The app is what bike users want and the devices just works. The UI is nice and the battery lasts.

Why is it, that it takes hours or a day to upload to strava from SA? Why can’t I do basic things like create and sync POIs to a watch designed for back country navigation? Why is there egregious bugs in every release and I have to hear “it’ll be looked at in the next release?” I’m a software developer and I get it, development these days is about getting something out there fast rather than correct or what users actually want, but I’m as done with Suunto now as I have been with Garmin for years. I never thought Suunto would be using users as alpha/beta testers like Garmin does.

I wish Wahoo would make a watch. They seem to be the only customer focused device maker out there (that I’ve used anyway). And I don’t care if their bike computer can play music in this next revision, you know why? It’s a bike computer and I want it to be GREAT at being a bike computer, not just ok at being a bike computer and ok at having 20 features I don’t want. If they make a watch, it’ll no doubt be a good watch with a hand full of features that work well…like Suunto used to be. Uggh, I’m so tired of the entire Suunto eco system and the way they managed this transition from a service and devices that people loved to what we have now. I can’t even in good faith sell this watch to someone because you can hardly get your data off the device and into something useable. Now I just have to manually pull the .fit file off and upload it to whatever service I’m interested in. You think SA would at least make it very easy and reliable to get your data into 3rd party systems given they don’t intend to create features that people expect from these expensive devices.

Sorry for the rant, but I’ve just had it with my watch not syncing and the glacial pace of updates to SA.

A Former User · 21 Aug 2019, 03:17

@ChubbyCrusher so true. But difference to Garmin: despite we are beta testers it is working. I never had any software issues with my Fenix 5x, just had a replacement because of cracks in the oHR sensor. You get all metrics out of connected sensors like Stryd. You can also connect you watch to the Mac/Pc and can just copy your FIT files. So easygoing…

A Former User · 21 Aug 2019, 04:27

One of my friends who has been Suunto user for 7 years and convinced me to buy Ambit1 many years ago has just decided to move to Garmin 5X+. I guess he didn’t like the mess that Suunto ecosystem has become. Good job, Suunto.

thanasis · 21 Aug 2019, 05:25

Despite the shortcomings of Suunto app in terms of being able to customize my A3P ( if they don’t fix this it will not be acceptable of course )
I believe it is a decent app which I tend to use quite oftenly in conjunction with Movescount

freeheeler · 21 Aug 2019, 05:47

@thanasis
if you need two apps plus one website from one company to make one watch work… something is wrong