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Share your experience with the Suunto app here!

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • D Offline
    Dimitrios Kanellopoulos Community Manager @Maryn
    last edited by 12 Aug 2019, 09:59

    @Maryn well why do they need to make a statement. Its a feature request for a feature that was never promised. They have better things todo I suppose no ?

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
    https://www.strava.com/athletes/7586105

    B M 2 Replies Last reply 12 Aug 2019, 10:02 Reply Quote 0
    • B Offline
      Bulkan Moderator @Dimitrios Kanellopoulos
      last edited by 12 Aug 2019, 10:02

      @Dimitrios-Kanellopoulos said in Share your experience with the Suunto app here!:

      @Maryn well why do they need to make a statement. Its a feature request for a feature that was never promised. They have better things todo I suppose no ?

      Good apps for mobile and… maybe… apps in the watch will solve this.
      ☺ ✊

      At this point if we don´t have SI maybe we won´t get them… and know what… the simple intervals are enough for me… in the las two years I didn´t miss it… but I’m missing POI or apps…

      Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

      D 1 Reply Last reply 12 Aug 2019, 10:03 Reply Quote 0
      • D Offline
        Dimitrios Kanellopoulos Community Manager @Bulkan
        last edited by 12 Aug 2019, 10:03

        @Bulkan @Maryn here is one thing I find amazing regarding this request.

        Many of the Suunto users (i know them personally) have moved to Coros.
        Coros does not offer Structured intervals.

        The users that went to coros (yes I support their groups as well) do not mention anything there about Structured intervals or a web, but here they did so 😕

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        B 1 Reply Last reply 12 Aug 2019, 10:07 Reply Quote 0
        • M Offline
          Maryn Silver Members @Dimitrios Kanellopoulos
          last edited by 12 Aug 2019, 10:07

          @Dimitrios-Kanellopoulos You misunderstood me. From my point of view, I do not mind the lack of this function, when I bought a watch I knew about the lack of SI.
          Ever since I can remember, people have been asking about the SI 🙂

          For me, POI or fusedalti improvements are the most important at the moment - each user has different requirements.

          Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

          1 Reply Last reply Reply Quote 0
          • B Offline
            Bulkan Moderator @Dimitrios Kanellopoulos
            last edited by 12 Aug 2019, 10:07

            @Dimitrios-Kanellopoulos said in Share your experience with the Suunto app here!:

            @Bulkan @Maryn here is one thing I find amazing regarding this request.

            Many of the Suunto users (i know them personally) have moved to Coros.
            Coros does not offer Structured intervals.

            The users that went to coros (yes I support their groups as well) do not mention anything there about Structured intervals or a web, but here they did so 😕

            so do I have to buy a coros to forget the SI? 😅

            I think is not the SI the thing is that the SI were and now are not. So the people gets frustrated.

            But… maybe with apps… we could solve it.

            Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

            D 1 Reply Last reply 12 Aug 2019, 10:26 Reply Quote -1
            • D Offline
              Dimitrios Kanellopoulos Community Manager @Bulkan
              last edited by 12 Aug 2019, 10:26

              @Bulkan you mean about ambits right ? SI was not there for all others.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              B 1 Reply Last reply 12 Aug 2019, 11:05 Reply Quote 1
              • B Offline
                Bulkan Moderator @Dimitrios Kanellopoulos
                last edited by 12 Aug 2019, 11:05

                @Dimitrios-Kanellopoulos said in Share your experience with the Suunto app here!:

                @Bulkan you mean about ambits right ? SI was not there for all others.

                Yep, maybe the mental equivalence, Ambit 3 before = Suunto 9 baro now. And maybe is totally mistaken think like that but the lunch of the products were pretty similar. Rock solid watch for your outdoors adventures and multisport.

                Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                1 Reply Last reply Reply Quote 2
                • ? Offline
                  A Former User @Dimitrios Kanellopoulos
                  last edited by 12 Aug 2019, 16:37

                  @Dimitrios-Kanellopoulos
                  My question was more in general and SI just as an example.

                  1 Reply Last reply Reply Quote 0
                  • C Offline
                    ChubbyCrusher
                    last edited by 20 Aug 2019, 22:54

                    My Wahoo computer uploads my ride to strava and uploads the .fit file to dropbox before I have the garage door closed. No phone required. I can change all the settings real time on the device from my phone. I can push routes right to the device from the phone from services like RideWGPS. I have structured workouts. I can view my ride ride history in the app and guess what, they have useful graphs and everything. I can create routes in the app or import from many places or create one from a ride. You know what the app doesn’t have? A bunch of useless, buggy “social” features like seeing people I don’t know or care about on a map. The app is what bike users want and the devices just works. The UI is nice and the battery lasts.

                    Why is it, that it takes hours or a day to upload to strava from SA? Why can’t I do basic things like create and sync POIs to a watch designed for back country navigation? Why is there egregious bugs in every release and I have to hear “it’ll be looked at in the next release?” I’m a software developer and I get it, development these days is about getting something out there fast rather than correct or what users actually want, but I’m as done with Suunto now as I have been with Garmin for years. I never thought Suunto would be using users as alpha/beta testers like Garmin does.

                    I wish Wahoo would make a watch. They seem to be the only customer focused device maker out there (that I’ve used anyway). And I don’t care if their bike computer can play music in this next revision, you know why? It’s a bike computer and I want it to be GREAT at being a bike computer, not just ok at being a bike computer and ok at having 20 features I don’t want. If they make a watch, it’ll no doubt be a good watch with a hand full of features that work well…like Suunto used to be. Uggh, I’m so tired of the entire Suunto eco system and the way they managed this transition from a service and devices that people loved to what we have now. I can’t even in good faith sell this watch to someone because you can hardly get your data off the device and into something useable. Now I just have to manually pull the .fit file off and upload it to whatever service I’m interested in. You think SA would at least make it very easy and reliable to get your data into 3rd party systems given they don’t intend to create features that people expect from these expensive devices.

                    Sorry for the rant, but I’ve just had it with my watch not syncing and the glacial pace of updates to SA.

                    ? 1 Reply Last reply 21 Aug 2019, 03:17 Reply Quote 4
                    • ? Offline
                      A Former User @ChubbyCrusher
                      last edited by 21 Aug 2019, 03:17

                      @ChubbyCrusher so true. But difference to Garmin: despite we are beta testers it is working. I never had any software issues with my Fenix 5x, just had a replacement because of cracks in the oHR sensor. You get all metrics out of connected sensors like Stryd. You can also connect you watch to the Mac/Pc and can just copy your FIT files. So easygoing…

                      ? C 2 Replies Last reply 21 Aug 2019, 04:27 Reply Quote 2
                      • ? Offline
                        A Former User @Guest
                        last edited by A Former User 21 Aug 2019, 04:27

                        One of my friends who has been Suunto user for 7 years and convinced me to buy Ambit1 many years ago has just decided to move to Garmin 5X+. I guess he didn’t like the mess that Suunto ecosystem has become. Good job, Suunto.

                        T 1 Reply Last reply 21 Aug 2019, 05:25 Reply Quote 3
                        • T Do not disturb
                          thanasis Bronze Member @Guest
                          last edited by 21 Aug 2019, 05:25

                          Despite the shortcomings of Suunto app in terms of being able to customize my A3P ( if they don’t fix this it will not be acceptable of course )
                          I believe it is a decent app which I tend to use quite oftenly in conjunction with Movescount

                          F 1 Reply Last reply 21 Aug 2019, 05:47 Reply Quote 2
                          • F Offline
                            freeheeler @thanasis
                            last edited by freeheeler 21 Aug 2019, 05:47

                            @thanasis
                            if you need two apps plus one website from one company to make one watch work… something is wrong

                            living sideways

                            T 1 Reply Last reply 21 Aug 2019, 07:01 Reply Quote 5
                            • T Do not disturb
                              thanasis Bronze Member @freeheeler
                              last edited by 21 Aug 2019, 07:01

                              @TELE-HO it is definitely - I agree

                              1 Reply Last reply Reply Quote 1
                              • C Offline
                                ChubbyCrusher @Guest
                                last edited by 21 Aug 2019, 16:09

                                @moe67er Yeah, it would be nice if my Traverse Alpha would just let me mount the watch as a USB drive and pull my fit files off, but I can’t even do that. I need an app on the machine (and I’m a Linux user, so there isn’t one) or I have to save it from SA to Dropbox or something and then upload it (and fit file export on Android has only been out for a few months).

                                1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User
                                  last edited by A Former User 23 Aug 2019, 05:01

                                  Here is what a person I follow on Strava has shared with his 737 followers - not the kind of advertisement Suunto needs:

                                  Screenshot_20190822-215327.png

                                  Dimitrios KanellopoulosD 1 Reply Last reply 23 Aug 2019, 08:47 Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @Guest
                                    last edited by 23 Aug 2019, 08:47

                                    @silentvoyager Thanks but there are other people that post positive 😉

                                    We dont focus on peoples reputation 😉

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    C 1 Reply Last reply 29 Aug 2019, 20:48 Reply Quote 5
                                    • C Offline
                                      ChubbyCrusher @Dimitrios Kanellopoulos
                                      last edited by 29 Aug 2019, 20:48

                                      @Dimitrios-Kanellopoulos right, I understand the idea of not focusing on reputation, but people with many, many followers are telling every day, non-advanced users there is a major problem with Suunto devices and to steer clear. I’ve advised 3 people this year not to buy a Suunto until the dust settles, and I’m sure many other tech people that others rely on for informed decisions are doing the same. Suunto can choose to ignore that fact, but perception is reality whether you believe it or not. 🙂

                                      Dimitrios KanellopoulosD 1 Reply Last reply 30 Aug 2019, 09:46 Reply Quote 3
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @ChubbyCrusher
                                        last edited by 30 Aug 2019, 09:46

                                        @ChubbyCrusher Can you elaborate on dust to settle?

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        1 Reply Last reply Reply Quote 0
                                        • C Offline
                                          ChubbyCrusher
                                          last edited by 3 Sept 2019, 16:53

                                          For me, the dust will settle, when I have a clear understand of what devices will be supported going forward, syncing to third party services actually works reliably, and all the data on my device is synced and able to be retrieved from my device. I personally, can do without a Suunto managed site as long as things work as well as they do from the Wahoo app and there is a easy way to get the raw data from the device. For others (a lot it seems based on the topic on the forums), not having a central, Suunto managed site is a deal breaker.

                                          All in all the dust will settle when we know what Suunto is doing. It feels like they are not focusing on their outdoor users (maybe that’s just my POV), but maybe they are and just haven’t gotten around to supporting us very well yet. Like so many things in life, communication would go a long way here. Back in the old days before all this agile stuff happened, software companies used to have road maps they could share with their customers what the next few months looks like. A road map showing what will be supported and what won’t at the very least would be fantastic. If it had some kind of general time lines, even better.

                                          I’m annoyed with all this, but my feeling is in a few years time, I’ll be able to buy a Suunto device with confidence. Right now, the software side of all this is clunky and missing major features, so I’m not willing to point people towards the eco system, even if I believe the hardware is some of the best available.

                                          F 1 Reply Last reply 3 Sept 2019, 17:16 Reply Quote 6
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