Display completely black in standby
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Hi,
I have a new Suunto race, updated to FW v2.40.44.
I’m facing a strange issue with the ‘always on display’ menu.
When the watch goes in standby, the display become completely black, even if I would like that time is always showed.
I checked the menu Settings/Display/Always on display and it’s checked ON but disabled nad so I can’t modify it.
I can’t understand why…
Thanks in advance.
Stefano -
@sroggerini on your wrist, or if you let your watch untouched for a while?
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@isazi if I left the watch untouched, to resume the display I have to push a button.
It’s strange because all works well till a couple of days ago, I mean the display showed the time in standby and to reactivate it I have just to wrist the watch. My settings are: ‘Raise to wake = Full wake mode’ and ‘Always on display = enabled’ but unmodifiable.
I don’t know what happened but now this mechanism stop working, the watch did the a FW upgrade some days ago and I have modified some settigns about battery usage in some activity (running , ski mountaneering).
Thanks in advance for your support.Stefano
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@sroggerini If you have the watch on your wrist and you don’t move for a certain time, the display goes black even though you have always on enabled. This works as designed, it’s not a bug.
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@sroggerini said in Display completely black in standby:
My settings are: ‘Raise to wake = Full wake mode’ and ‘Always on display = enabled’ but unmodifiable.
did you try to reboot the watch? On my Race with the last FW, “Always on display” can be selected
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@timecode With the previous FW version the behaviour were not the same, in standby the display showed the time like a ‘screensaver’…
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@sroggerini not possible, this has always been like this, if watch is unused the display goes dark to save battery. Moving your wrist is enough. If not on wrist, moving the watch or pressing a button is enough. If your watch does not behave this way, reboot it.
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@isazi I try to reboot my watch many times but the behaviour is always the same.When the display become dark because in standby, the only way to resume it is to push a button, on wrist or moving the watch nothing happens…
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@sroggerini Do you have activated dnd (Do not disturb)?
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@Gunnar
YES! this fixes the issue…thanks! I have accidentally enabled it…
Thanks a lot again…
Stefano
