Software Update 2.43.8/.12 (2025 Q2)
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Major issue on my 9PP!
After updating automatically without any problems, today I realized the following (a serious problem for me):
On the navigation screen (in any sport, with any route, or with simple breadcrumb), the touch screen doesn’t work (well, it actually does, but all it does is move a small three-line icon, like a menu, from side to side). So, and since on that screen, a long press doesn’t activate the back button, and neither does the touch screen, it’s impossible to go back screens, only forward using the center button.
The real shit came later; such that this bug made the user experience unacceptable in my case, I decided to downgrade. Unfortunately, all the custom sport modes and VO2max (among other data) have been deleted… well, it’s a piece of shit. Sorry for the expression, but it’s been really frustrating.
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@enriqueescoms said in Software Update 2.43.8/.12 (2025 Q2):
So, and since on that screen, a long press doesn’t activate the back button, and neither does the touch screen, it’s impossible to go back screens, only forward using the center button.
I mentioned this a few updates ago, but I found that if you lock the watch buttons , you can cycle back through the map screen no issue using the long press.
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Using 2.43.8. I was testing out whether the watch would show distance to the next waypoint, so created a three mile loop course with two waypoints. Approaching the first waypoint, the watch started counting down the distance to it. I got to about .21 miles from the waypoint when the distance to next waypoint started showing the distance to finish, which showed .61 miles (suspiciously close to 1km). This number could be the straight line distance (as the crow flies) to the end, but at this point in the run, the distance to end was probably more like 2.4 miles, if one proceeded on the course as planned.
This number started counting up - when it should have been going down. It did this until sometime after I passed the first waypoint. It then worked properly and displayed the distance to the second waypoint, then distance to end as expected.
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I updated my S9PP 3 days ago. 2 nights went ok, but last night heartrate measurement has stopped at 0:36 and doesn’t blink anymore. HRM came back with disabling and enabling it from settings.
So, the old problem is back with this FW version. I just sent the logs also.
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@Janne-Leppamaki holy shit 🥱 run your watch at 2.37.48
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@Janne-Leppamaki, don’t say it…
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https://forum.suunto.com/post/167663, as described for the previous firmware version, this issue is still present with the current firmware.
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@Janne-Leppamaki I updated Thursday, no such issues present here. Mind you it was a varying timeframe before.
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@Matúš
Yep! The report is back completed after the first day with missing data! -
@Kaiphi said in Software Update 2.43.8/.12 (2025 Q2):
I noticed a mistake in the sport mode mountain bike downhill. When I start the activity, it shows me the duration, but not the depth meters and distance. These remain at 0. After exiting, however, everything is displayed. Does anyone else have that?
I had the same today on two out of 3 watches.
The third one showed all data correctly.
Reported it to Suunto
Thx! -
@Stavrogin said in Software Update 2.43.8/.12 (2025 Q2):
Did I read somewhere that there were going to be new watch faces coming out soon not attached to the update, but following soon after?
I also remember that there were two more watchfaces waiting to be released “in a few days”. I thought they would maybe come together with the S9PP firmware release, but that is not the case.
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In the first post of this thread: “13. New watch faces available in the store this month”
Since last month just wrapped up, is there any update on the schedule?
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@Janne-Leppamaki said in Software Update 2.43.8/.12 (2025 Q2):
I updated my S9PP 3 days ago. 2 nights went ok, but last night heartrate measurement has stopped at 0:36 and doesn’t blink anymore. HRM came back with disabling and enabling it from settings.
So, the old problem is back with this FW version. I just sent the logs also.
@Matúš said in Software Update 2.43.8/.12 (2025 Q2):
@Janne-Leppamaki, don’t say it…
Well, here we are again (and again)!
I’ve updated the watch to this firmware last Saturday and last night, guess what?, the heartrate measurement has stopped.I’ve bought the watch two years ago and the two main problems have always been the battery consumption and the heartrate measurement stopping: with the last updates, the first issue (for me) was (more o less) solved, but the second one, from time to time, comes around… Come on! How is it possible that a firmware update related to an outdoor track running mode and lots of data fields is able to retrigger the heartrate measurement stop?
IMHO, it’s a shame. As some like to write on this forum, these watches are outdoor watches, not smartwatches, ok, but the OHR measurement is an original feature of the watch, not a secondary feature added later on (some like to write on this forum that you have to buy the watch as it is, not as it could be in the future with possible updates): so, how is it possible that after three years of watch release, the OHR measurement software can be still influenced so easily with every update?
Frustration aside, I’ve downgraded the watch to 2.40.44.
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@Matúš You are far more lucky than me if FW downgrade works for you. My SV got bricked first days of my holidays. It only keeps turning the backlight on and off, there is no response to a long press of the upper or upper + middle buttons. When the middle button is pressed, there usually is the service mode 12 sec screen, however it doesnt work at all. I had to send the watch to a service center. My next holiday is coming in the following week so this time it is me who has pulled the shortest straw…
