Software Update 2.43.8/.12 (2025 Q2)
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@Sergey-Balbir It hit me tonight after 1 1/2 months without issues.
So it seems that this bug is back again. HR and OX sensors stopped working.
No sleep was tracked.
After the restart, the 9pp said I slept form 23:59 to 10:14 in the morning.I will keep going with the current version until it happens again.
Not sure though if it makes sense to contact Suunto support to file a bug and send logs.
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Very strange!
I also had a failure in sleep tracking, after a long time, during my nap this afternoon.
In my case, I didn’t need to restart the watch; after my nap, it was working fine again.
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Suunto, you doesn’t fixing bugs.
Roller skating mode. One year ago I reported to you that altitude estimation doesn’t work there. One year ago it was on 9PP. One of your moderators replied to me and confirmed the problem.
Now in one year exactly same bug on Suunto Race S. Elevation is zero:
You have so many bugs which you dont fix, despite you know. For example, this watchface and time - graphical bug (rectangle zone around the timer):
Despite you should be aware of it, because when I reported about it few months ago, one of moderators confirmed bug as well.And tons of bugs in swimming which are not fixed for 2 years, only new added
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@Александр-Даниленко said in Software Update 2.43.8/.12 (2025 Q2):
You have so many bugs which you dont fix
I may be wrong, but I strongly suspect that in the last year nearly all Suunto development resources went into a new OS for Suunto Run and the new watches that will be released soon. Fixing bugs for the older OS doesn’t seem to be a priority and seems to have been neglected. I have reported multiple bugs too, and none of them have been addressed or even acknowledged other then mods mentioning that they have reported them.
I will not buy a new Suunto unless at least the issue of trail rendering on the map is addressed.
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@sky-runner These new watches with new software will also have bugs that won’t be fixed because developers will be busy releasing new watches.
It makes no sense. It’s the surest way to lose loyal customers who paid for devices with issues that Suunto doesn’t fix. -
The other day I had another miracle. Although the workout consumed 666 kcal, my consumation of the day was only 628 kcal…
I have send it to Suunto as a Feedback via the app, but haven’t heard anything from them, yet…
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Since last update, my SV calculates between 10 and 15% more of the distance covered in freestyle swimming than before. My S9PP continues to tells me the same distance as before the update.
Has anyone else noticed this? -
I am not sure if this has anything to do with the latest FW, but I never had this issue before. This week it’s the third or fourth time already. Map is black, instead the res line I see dotted bread crumbs. Any idea what this can be?
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@timecode said in Software Update 2.43.8/.12 (2025 Q2):
I am not sure if this has anything to do with the latest FW, but I never had this issue before. This week it’s the third or fourth time already. Map is black, instead the res line I see dotted bread crumbs. Any idea what this can be?
Edit: seems that the map was by default off for some reason.
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Sudden Battery drainage 9PP
Charged the watch on Wednesday for the long weekend as It normally should last even recording an activity each day.
Recorded a short Walk on Wednesday evening.
No activity recorded on Thursday.
Friday starting a walk for an hour battery was at 34% after 1:30h on 28% so far okay.
Turned on energy saving mode then and checked this morning again the watch dropped from 27% battery down to 23% during the night with all sensors off!
Turned the watch off by now to keep something left for recording activities.This is quite weird - normally it looses about 2% at night with sleep and hrv, ox recording an notifications on.
5% with all sensors off now???There hasn’t been another update albeit the iOS App update shouldn’t cause this at least as connection is off.
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Not sure it started at the same time as the firmware upgrade, but for a couple of weeks now my TrainAsOne Guides don’t seem to sync that fast as did before. TAO is fast with changing workouts. Today I had a progression run planned with 12 minutes for each segment. Earlier in the week it planned with 16 minutes, later with only 6 minutes, but today it said 12. So TAO pushes new guides at least once a day to my Suunto watch. However as I did my run today, the Guide was for 6 minute segments. Not a big deal this time, I could easily calculate that in my head.
It is more obvious if it has planned some intervals and my Race S insists that the Guide for today is an economy run. That day I synced a couple of times to get the correct guide. Even did a 12s reset of the watch. At the end the iOS app showed the guide in the “not on your watch” section. But it has been there…
Really strange that…
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@Ecki-D. said in Software Update 2.43.8/.12 (2025 Q2):
Sudden Battery drainage 9PP
Charged the watch on Wednesday for the long weekend as It normally should last even recording an activity each day.
Recorded a short Walk on Wednesday evening.
No activity recorded on Thursday.
Friday starting a walk for an hour battery was at 34% after 1:30h on 28% so far okay.
Turned on energy saving mode then and checked this morning again the watch dropped from 27% battery down to 23% during the night with all sensors off!
Turned the watch off by now to keep something left for recording activities.This is quite weird - normally it looses about 2% at night with sleep and hrv, ox recording an notifications on.
5% with all sensors off now???There hasn’t been another update albeit the iOS App update shouldn’t cause this at least as connection is off.
I have increased battery consumption on vertical as well . Did the “calibration” but I have like 6-7% per day with little training (like 1 hour max) and it increases to 12-13% per day when workout sessions increase to 1,5 hours per day . On idle it seems like 5% per day without hr measurements enabled
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@2b2bff This is not related to FW. I have solved this with manual sync from TaO app. Then newer version of planned activity also appears on Suunto side.
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Please Suunto release a Hotfix for the Power Drops! Running with Power on the Race S is unusable in the moment. Its not only the “0 W” Display, but also what follows. So if you run with 200W, you get 0 Watt, then 50 Watt, then 150 Watt and then - finally - 200 Watt. Until the Power drops again. So a significant part of the run its just wrong.
Please, please, please fix it! It was working perfectly before, so I don’t think its hard to find the caise
Race S
Ambit3 Vertical -
@Janne-Leppamaki first time I looked in Suunto App -> Watch -> Suunto Plus Apps, I could see the old Guides. Then I did a couple of “sync now” and watched the Suunto Plus Apps. After a couple of syncs the new appeared in the list, but below the “not on watch” section. Two syncs later, it was still the same.
Even more all Guides were listed in that section, but as I started a running activity my watch asked whether I wanna add the Guide planned for today. This Guide has been a former Guide that was no longer listed in the Suunto App…
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@2b2bff Aa, ok.
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@VoiGAS Going back to firmware version 2.40.44 fixed this for me. Both 2.43.8 and 2.43.12 firmware versions have power drops in the display during the run.
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@thanasis
I’m experiencing the same issues with my 9pp… -
@Janne-Leppamaki today I looked closer on the names: The “not on the watch” Guides are around 7560 or so. The ones that I can manually select in the Suunto Plus Apps on the Watch are about 5140. Very strange that…
I wonder how I can solve this.
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Just noticed that some of the new data fields are no longer available for me. I had added a couple to my Vertical (battery % and GPS signal strength) when the update first came out, and now they show as “invalid” when I go to edit the custom sport modes. The new data fields introduced with this software update are also no longer available to select.
Initially thought it might be due to the fact I’m on an old Suunto App version (2.39.1) on an old iOS (15), so I paired the watch to an iPad running the latest App and OS and still had the same issue.
Anyone else or just me?
Edit: Maybe it has something to do with the new App updates? Even though I’m on an old version, maybe the custom sport mode modification happens independently and the new data fields were accidentally left out?
