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S9 (2.4.14) hang. Suunto Case# 01850625

Scheduled Pinned Locked Moved Suunto 9
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  • K Offline
    kolyany4 Bronze Member
    last edited by 1 Nov 2018, 08:08

    Watch: S9 Baro Titanium
    FW: 2.4.14
    Battery Mode: Custom (GPS - OK, Low Color - On, Display Timeout - On, Touch Screen - enabled)
    Before start: HR - on, FusedTrack - calibrated, GPS - on
    Right after start: keys are locked (long press + short press of Lower Button)

    During run S9 completely hangs showing ‘Calibrate FusedTrack’ message without any reaction to any key press or screen touch/swipes/and so on.
    Hang could be resolved only by cold reset (13+ seconds press of Upper button).
    After second hang during last 4 days had to open case at Suunto.

    Attached 2 files:

    1. screenshot of Suunto App, where possible hang location and distance is shown:
      0_1541059240887_Screenshot_20181101-101758.png

    2. screenshot of Runstastic App of the same run with correct distance and finishing point (red dot):
      0_1541059343924_Screenshot_20181101-101720.png

    Anybody else encountered such problem?

    ? 1 Reply Last reply 1 Nov 2018, 11:46 Reply Quote 0
    • ? Offline
      A Former User @kolyany4
      last edited by 1 Nov 2018, 11:46

      @kolyany4 Yes, once mid-activity.
      Please do let us know of any response

      1 Reply Last reply Reply Quote 0
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