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    Interval training. Next interval notification.

    Scheduled Pinned Locked Moved Suunto Race 2
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    • TieutieuT Offline
      Tieutieu Platinum Member @Luis Andés Olmedo
      last edited by

      @Luis-Andés-Olmedo did the Guide you’ve used was created before update or after ?
      On my SV and SRs it works only with new guides created after update

      Suunto’s devices at home :
      Vertical titanium solar
      Suunto Race S
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      S9B titanium Ambassador edition, A3P, X6

      L 1 Reply Last reply Reply Quote 0
      • L Offline
        Luis Andés Olmedo Bronze Member @Tieutieu
        last edited by

        @Tieutieu thanks!!! I created the guides before the update. So then I need to re-create all of my guides? I will try

        TieutieuT 1 Reply Last reply Reply Quote 0
        • TieutieuT Offline
          Tieutieu Platinum Member @Luis Andés Olmedo
          last edited by

          @Luis-Andés-Olmedo Yep try it but it should work. That’s what I had explained in this post.

          Suunto’s devices at home :
          Vertical titanium solar
          Suunto Race S
          S9pp titanium sand
          Suunto Wing
          S9B titanium Ambassador edition, A3P, X6

          L 1 Reply Last reply Reply Quote 0
          • L Offline
            Luis Andés Olmedo Bronze Member @Tieutieu
            last edited by

            @Tieutieu said in Interval training. Next interval notification.:

            @Luis-Andés-Olmedo Yep try it but it should work. That’s what I had explained in this post.

            My fault!! I missed that part of your message 😞

            Thank you again!

            TieutieuT 1 Reply Last reply Reply Quote 1
            • TieutieuT Offline
              Tieutieu Platinum Member @Luis Andés Olmedo
              last edited by

              @Luis-Andés-Olmedo my pleasure. by the way it’s too bad that Suunto doesn’t communicate anywhere about this (big to me) improvement of structured workouts. It’s not mentionned in FW release notes, neither in guide creation help section in the app.

              Suunto’s devices at home :
              Vertical titanium solar
              Suunto Race S
              S9pp titanium sand
              Suunto Wing
              S9B titanium Ambassador edition, A3P, X6

              L 1 Reply Last reply Reply Quote 1
              • L Offline
                Luis Andés Olmedo Bronze Member @Tieutieu
                last edited by

                @Tieutieu said in Interval training. Next interval notification.:

                @Luis-Andés-Olmedo my pleasure. by the way it’s too bad that Suunto doesn’t communicate anywhere about this (big to me) improvement of structured workouts. It’s not mentionned in FW release notes, neither in guide creation help section in the app.

                I agree! is a big improvement

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                • S Offline
                  schwarztrader
                  last edited by

                  I too have this issue that started around September of 2025. After going rounds and rounds with Suunto support that take a week between responses, they informed me that this was a “Known Issue” and will be addressed in the future. Suunto Support then informed me that I should send my watch into their repair center. After 2+ months of it being in their repair center they informed me that, “We have carefully inspected your product based on the reported faults and performed all the necessary tests. Unfortunately, the damage is beyond economical repair.” I have responded with, "I’m confused by your statement that the product is “beyond economical repair.” Your support staff has already informed me that the issue I reported is a known firmware issue that is expected to be addressed in a future firmware update.

                  That directly contradicts your assessment that the device is damaged beyond repair. To be clear, there is no physical damage to the unit. The problem is that the firmware is not functioning as designed.

                  Can you please clarify:

                  What specific “damage” you are referring to?

                  How a firmware-related issue qualifies as being beyond economical repair?"

                  I’m really thinking about going back to a Suunto competitor if they don’t straighten this out.

                  SquirrelS 2 2 Replies Last reply Reply Quote 0
                  • SquirrelS Offline
                    Squirrel Silver Members @schwarztrader
                    last edited by Squirrel

                    @schwarztrader said in Interval training. Next interval notification.:

                    Suunto Support then informed me that I should send my watch into their repair center. After 2+ months of it being in their repair center they informed me that, “We have carefully inspected your product based on the reported faults and performed all the necessary tests. Unfortunately, the damage is beyond economical repair.”

                    What? And you actually sent it in? That is crazy. Is this the Race 2 or what watch? And lastly, which service center is this?

                    S 1 Reply Last reply Reply Quote 0
                    • S Offline
                      schwarztrader @Squirrel
                      last edited by

                      @Squirrel Yup, I sent my watch in. I have the Suunto 9 Baro. The service center they had me send it to was in ADDISON, TX, US

                      SquirrelS 1 Reply Last reply Reply Quote 0
                      • 2 Offline
                        2b2bff Silver Members @schwarztrader
                        last edited by

                        @schwarztrader so they admitting that their software is broken beyong economically repair? Or did I read that wrong? 😉

                        Suunto Race S

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                        • SquirrelS Offline
                          Squirrel Silver Members @schwarztrader
                          last edited by

                          @schwarztrader said in Interval training. Next interval notification.:

                          I have the Suunto 9 Baro

                          Thanks for clarifying. Suunto 9 Baro was released in July? 2018 and received last update in June 2023 https://us.suunto.com/pages/software-updates-suunto-9

                          So this could be related to Suunto app update. Otherwise, I have no idea, but I think Suunto considers the watch out of support and obsolete.

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