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    Suunto Run Bluetooth Unpairing

    Scheduled Pinned Locked Moved Suunto Run
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    • Gilles Maiol Vendranas RullierG Offline
      Gilles Maiol Vendranas Rullier
      last edited by

      Hello everyone.
      I have Suunto Run with FW version 3.21.14, and a Samsung Galaxy A35 5G with Android v15 and One UI v7.0. Suunto App v6.2.2.
      Everything goes very well except Bluetooth connection . Smartphone and Suunto Run unpairs when they are too far or I disconnect Bluetooth in my smartphone. I have to pair them again to see updates in the app.
      Anyone experiencing this behavior.
      Any fix?.
      Many thanks in advance.

      Hari SeldonH Iraklis MarkelisI 2 Replies Last reply Reply Quote 0
      • Hari SeldonH Offline
        Hari Seldon @Gilles Maiol Vendranas Rullier
        last edited by

        Hi @Gilles-Maiol-Vendranas-Rullier that’s crazy. I have a Pixel 8 with Android 16 and Bluetooth works perfectly with Run.

        If you haven’t already, I would try deleting the pairing on both the watch and the phone, do a soft reset on the watch (by pressing the top right button until the watch restarts), and try pairing them again.

        Suunto Run

        Gilles Maiol Vendranas RullierG 1 Reply Last reply Reply Quote 0
        • Iraklis MarkelisI Offline
          Iraklis Markelis @Gilles Maiol Vendranas Rullier
          last edited by

          @Gilles-Maiol-Vendranas-Rullier I also have the same problem and I reset bluetooth conections on my watch and android phone all the time. This is very annoying. I have this problem nearly since I bought the watch and there isn’t any fix.

          Gilles Maiol Vendranas RullierG 1 Reply Last reply Reply Quote 0
          • Gilles Maiol Vendranas RullierG Offline
            Gilles Maiol Vendranas Rullier @Hari Seldon
            last edited by

            Hi @Hari-Seldon many thanks for the suggestion. I have tried plenty of things, reinstalling Suunto App, restoring watch to factory, reset the watch. Doing such things leads to same situation.

            1 Reply Last reply Reply Quote 0
            • Gilles Maiol Vendranas RullierG Offline
              Gilles Maiol Vendranas Rullier @Iraklis Markelis
              last edited by

              Hi @Iraklis-Markelis,
              if it helps, this morning I have installed the app in another phone with an older revision of Android and the problem disappeared. I can get the phone away from the watch, put the watch in airplane mode or disable and enable Bluetooth in my smartphone and connection is re-established when conditions are met without the need to pair the watch and the Smartphone again. So it looks like the problem is related to Android version or vendor flavor. Could you tell me what is your Watch FW and Android version?. Does anyone know whats is the right way to communicate Suunto this kind of bugs?.
              Many thanks!

              1 Reply Last reply Reply Quote 0
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