Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    OHR turns off without warning and won't restart

    Scheduled Pinned Locked Moved Suunto Vertical 2
    5 Posts 3 Posters 169 Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • cdfreetC Offline
      cdfreet
      last edited by

      Using firmware 2.44.46, w/ 24/7 HR measurement turned on.

      • Often during the day, when not in activity mode (normal use, i.e. not using any functions, just going about my day with the watch on my wrist) the OHR will stop measuring and won’t restart. A symptom is a long gap of no HR measurement data. This happens frequently, like every day.
      • To restart measurement, I have to raise the watch off my wrist several times (I see the green LED flashing), and eventually measurements will continue.

      Otherwise, OHR measurement seems reasonably accurate.

      I’m unsure where to post to offer help or bug report, since I don’t know if this by design or not. Sometimes it’s unclear with this vendor. Seems like a bug, but who knows.

      cosme.costaC 2 2 Replies Last reply Reply Quote 0
      • cosme.costaC Offline
        cosme.costa @cdfreet
        last edited by

        @cdfreet I think this is known and Suunto is on it.

        cdfreetC 1 Reply Last reply Reply Quote 0
        • cdfreetC Offline
          cdfreet @cosme.costa
          last edited by

          @cosme.costa Fingers crossed, thanks.

          1 Reply Last reply Reply Quote 0
          • 2 Offline
            2b2bff @cdfreet
            last edited by

            @cdfreet said in OHR turns off without warning and won't restart:

            firmware 2.44.46

            This is not a Vertical 2, is it?

            Suunto Race S

            cdfreetC 1 Reply Last reply Reply Quote 0
            • cdfreetC Offline
              cdfreet @2b2bff
              last edited by

              @2b2bff, my apologies. Somehow I made a mistake. Yes, the watch is a Vertical 2, but the correct current firmware is 2.46.12. Good catch, and thanks for challenging my mistake.

              1 Reply Last reply Reply Quote 0
              • First post
                Last post

              Suunto Terms | Privacy Policy