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    ZoneSense bug for Runs?

    Scheduled Pinned Locked Moved Suunto Run
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    • Z Offline
      zagazoo
      last edited by

      Hi - I have an issue with using ZoneSense on my runs
      I first of all checked this with my paired HR strap for some test Walks and it worked well - seeing it reporting after 10mins and also the ZoneSense chart appearing in the app.
      For Runs it did not work for 2 runs despite the HR strap being paired correctly and showing the Heart with strap icon. The app chart just reports Heart Rate with no option for ZoneSense.
      I then turned off the hear rate monitoring for 3 mins after recovery and then I could see ZoneSense on the watch while running but after the run I still get the chart with Heart Rate and no ZoneSense - I will now try turning off the prompt for Feeling

      Any ideas how I get this working reliably? Is this a bug?

      Cheers, Andy

      Hari SeldonH Brad_OlwinB 2 Replies Last reply Reply Quote 0
      • Hari SeldonH Offline
        Hari Seldon @zagazoo
        last edited by Hari Seldon

        @zagazoo said in ZoneSense bug for Runs?:

        Any ideas how I get this working reliably? Is this a bug?

        I always speak for myself, but since ZS was released on Run, it has always worked for running/indoor rowing, the most frequently used activities

        Suunto Run

        Z 1 Reply Last reply Reply Quote 0
        • Z Offline
          zagazoo @Hari Seldon
          last edited by

          @Hari-Seldon - do you have post activity heart rate and feeling enabled?

          Hari SeldonH 1 Reply Last reply Reply Quote 0
          • Hari SeldonH Offline
            Hari Seldon @zagazoo
            last edited by

            @zagazoo yep

            Suunto Run

            1 Reply Last reply Reply Quote 0
            • Brad_OlwinB Offline
              Brad_Olwin Moderator @zagazoo
              last edited by

              @zagazoo Which firmware are you using? This should work and ZS will show only on the HR graph screen. HR will show on all other screens. Here is an example.IMG_3154.jpeg

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing/Race2Ti

              Z 1 Reply Last reply Reply Quote 1
              • Z Offline
                zagazoo @Brad_Olwin
                last edited by

                @Brad_Olwin
                Yes I do see if on the HR screen during the run but after the run is completed the App does not display ZoneSense only HR trace
                a65e3bb5-ecba-495c-8b59-04c3cd6d819c-image.png
                88f0780f-2d9b-415e-9ca2-61bc0b1744a4-image.png

                Brad_OlwinB 1 Reply Last reply Reply Quote 0
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @zagazoo
                  last edited by

                  @zagazoo The app will recalculate ZS and it may take a few minutes to do this. Are you on Android or iOS? Are you using beta or production release app? I will move this post as this is an app issue not a watch issue. My ZS is showing in iOS.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing/Race2Ti

                  Z 1 Reply Last reply Reply Quote 0
                  • Z Offline
                    zagazoo @Brad_Olwin
                    last edited by

                    @Brad_Olwin
                    Thanks Brad - I’m on IOS app and release version but so far only two test walks have displayed. ZS

                    Brad_OlwinB 1 Reply Last reply Reply Quote 0
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @zagazoo
                      last edited by

                      @zagazoo said in ZoneSense bug for Runs?:

                      @Brad_Olwin
                      Thanks Brad - I’m on IOS app and release version but so far only two test walks have displayed. ZS

                      Can you provide an image of ZS working on your watch? You are sure the belt is connected and sending good data? I have not had a problem with this.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing/Race2Ti

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