Alpine skiing downhill
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Yes, same issuer here.
I recorded my first Alpine Skiing session with the Race 2 watch on Saturday.
Unfortunately it does not show the number of runs, either on the watch itself, nor on the Suunto App.
On the other side, the Suunto App shows me stats like steps cadence for steps and cycling?
And it also gives me recovery time of 51 hours. Although I am pretty sure I did not do the Lauberhorn downhill race 4 times in a row
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Now we have this in two threadsā¦
Iād like to file a bug for this.
If it happens again, that neither watch nor app shows the # of runs, can you please send logs from the settings of the app as soon as possible after the activity?
Then please let me know your app user name in private message and the date and time, when you sent the logs.
Thank you!t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime
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Yes, I know and I am sorry for that. But as this is a specific thread for this topic only, I thought I will continue here.
I will try to remember when I go skiing the next. Time. Due to the current weather in my area (rain up to 2000 meters and freaking warm), please give me some time
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@Egika
Tried again today. It didnāt work the first run (same as yesterday, no data on the display). I ended the exercise and reset (power off and power on again). I started the exercise again andā¦ it worked as expected! Everything ok. I ended the exercise. I started a new exercise andā¦ it didnāt work. Reset. I started a new exercise and worked as expected. So, i reset just before the exercise, everything works fine but if i not reset, it doesnāt work. I will send you my log. Thanks. -
@Egika Hi there. Just wanted to get in touch to say this is a common issue, it seems. A few people close to me are currently on a skiing holiday with their original Vertical. All three of them are having the same issue with up-to-date software (v2.48.16.). Got any advice? Happy to provide more data if needed.
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@espiadimonis when you āresetā, did you use the āpower off/power onā or soft reset (15 s press on the upper button)?
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@MdzOtt , power off, power on.
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@espiadimonis Really annoying. For me it only worked first time daily, or first time after soft reset. Weird bug.
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itās reported.
I hope for a fix in the Q4 release too. -
@Egika Where you are able to see that there will be release in Q4 still?
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@Stoke80 same with my Vertical. Just returned from the Dolomites. Last year it worked perfect, this year zero info on display and zero downhill runs countā¦
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Thanks for the post, had same problem but forgot
We were 4 suunto users (ocean, vertical 1 and 2x race s) and on day 1 everything worked. On the second day on the track we had the above problem with the ocean, Vertical 1 and one race s. What I think is that it has nothing to do with the model but with the software. -
@Kaiphi Interesting to hear about the Ocean, as it is usually a bit behind software wiseā¦
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@2b2bff I donāt think it has anything to do with the current firmware. In the past, this has already happened with bikepark mode. Egika know this to good
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correct. We had a similar issue with downhill MTB.
I am not sure if it is the same underlying issue.
There will be a Q4 FW release - just not sure if it arrives in December or early January because of the holidays.
