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    Sleeptracking not showing in watch

    Scheduled Pinned Locked Moved Suunto Race S
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    • F Offline
      fiiamh
      last edited by

      Hello!
      Does anyone know that is my Suunto watch broken or is this normal in the beginning of the usage of new watch. I bought this watch 3 days ago and it’s not showing my sleep data in my watch but it shows it in the Suunto app?? The sleep tracking just shows that ”sleep not tracked” even tho it is in the app… I already rebooted the whole watch in the second day, HRV monitoring is on, and i also wear the watch in the place and tightness as it should be, also the sleep tracking and 247 daily heartrate is on, and battery saving mode is off. For this reason it is also not showing the morning update because it thinks that i have not slept at all…

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      • M Offline
        misu763 Bronze Member @fiiamh
        last edited by

        @fiiamh
        I am having the same problem on my 9PP …it started 3 days ago…

        S9PP Ti Slate

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        • enriqueescomsE Offline
          enriqueescoms
          last edited by enriqueescoms

          Yes, ever since Christmas Eve on the new RACE S (the 9PP works well), and it bothers me quite a bit.
          Here is my post (https://forum.suunto.com/topic/14320/the-sleep-widget-is-acting-up.-how-do-i-fix-it/7)

          Suunto 9 Peak Pro (all black version)
          Suunto Race S (gravel gray)

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          • enriqueescomsE Offline
            enriqueescoms
            last edited by enriqueescoms

            Even a hard reset doesn’t work 🤕

            On Monday I will try to contact Suunto technical support to see if they can provide a solution.

            Suunto 9 Peak Pro (all black version)
            Suunto Race S (gravel gray)

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            • P Offline
              prairiedog @fiiamh
              last edited by

              @fiiamh
              Yes, I also have this issue. I commented on @enriqueescoms post as well. Just commenting here for visibility. Hope it gets fixed soon!

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