Can't update to 2.40.56

[mbvlink]

Hi all. My watch is currently on SW v 2.38.42. I can’t update because the “Software Update” option is grayed out and when I click into the option it tells me that the “Watch is up to date”.

Any ideas?

Thank you.

[OutdoorMan]

@mbvlink Can you check the status of the SW download in the app? I think the watch should also have more than 20% battery in order to upgrade.

[Dimitrios Kanellopoulos]

@mbvlink is the update downloaded? what does the app say ?