"Raise to Wake" not working properly during activities

jjpaz

@EzioAuditore said in "Raise to Wake" not working properly during activities:

@jjpaz yes I was referring to activity raise to wake. On the Ocean when not raised it goes to low light mode and then medium brightness when raised. Isn’t this the expected behavior even of the Race 2? If not then the setting raise to wake should be removed and aod too

Yes. My Race S and Vertical work fine. Raise and screen on. Arm down and screen/backlight off. So only happen to me in Race 2.

jjpaz

Perhaps downgrading the software to previous one will shed some light on the problem (talking about light…)

jjpaz

A possible workaround: today, just before starting activity I’ve entered the screen options menu (preactivity conf menu), I’ve switched ON AOD, then I switched OFF and it seems Raise and Wake has worked OK during activity… Can you try?

tikgnd

@jjpaz
Reply from the suunto chat

If Always-On Display is enabled during training, then:

The screen is on all the time

There is no slight attenuation

The backlight remains active so that the data is always readable

This is normal and regular behavior, not a mistake

Why is it done like that

During the lesson, the clock assumes that:

You often look at the screen,

Gestures and touches may not work (sweat, gloves, movement),

So the screen stays active without darkening.

At the same time:

Brightness is lower than the maximum,

Energy-saving backlight mode is used.

jjpaz

@tikgnd said in "Raise to Wake" not working properly during activities:

@jjpaz
Reply from the suunto chat

If Always-On Display is enabled during training, then:

The screen is on all the time

There is no slight attenuation

The backlight remains active so that the data is always readable

This is normal and regular behavior, not a mistake

Why is it done like that

During the lesson, the clock assumes that:

You often look at the screen,

Gestures and touches may not work (sweat, gloves, movement),

So the screen stays active without darkening.

At the same time:

Brightness is lower than the maximum,

Energy-saving backlight mode is used.

Yes, correct. But I don’t use AOD, I use Raise and wake (AOD off) and my problem is that screen remains on as if AOD was active, screen doesn’t go off. Before update that feature was working fine.

duffman19

@jjpaz said in "Raise to Wake" not working properly during activities:

A possible workaround: today, just before starting activity I’ve entered the screen options menu (preactivity conf menu), I’ve switched ON AOD, then I switched OFF and it seems Raise and Wake has worked OK during activity… Can you try?

This is the same workaround needed for MIP screens, except instead of AOD, you need to toggle the “Backlight” setting on and off to get things back to normal.

I really don’t understand why Suunto isn’t acknowledging this bug.

Squirrel

@tikgnd said in "Raise to Wake" not working properly during activities:

Reply from the suunto chat

Reply to what query exactly?
In this case it is a useless generic reply that does not apply here. Adding more nonsense talking about non existent backlight.

EzioAuditore

@jjpaz I will try this next time. During activity turning it off/on didn’t change anything.

EzioAuditore

@jjpaz you’re right when toggling it before starting the activity it works as intended. After the activity has been started it doesn’t. Thanks mate. Is this known and reported?

jjpaz

@EzioAuditore said in "Raise to Wake" not working properly during activities:

@jjpaz you’re right when toggling it before starting the activity it works as intended. After the activity has been started it doesn’t. Thanks mate. Is this known and reported?

I’ve sent ‘Comments’ from Suunto App, but I haven’t received any feedback, so I don’t know if Suunto officialy knows…