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    Suunto 2.50.28 hot-fix Q4

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    • B Offline
      Benjamin 0 @Geoffwilli
      last edited by

      I don’t know were you live but suunto repaired mine without any issue (race s - 1y1/2 old). In FR we have a 2y waranty.

      G 1 Reply Last reply Reply Quote 0
      • Milan ŠádekM Offline
        Milan Šádek Bronze Member @gkaempfer
        last edited by

        @gkaempfer as mentioned earlier, I have Vertical 1 Ti Solar with Polar H10. So no AMOLED display.

        S 1 Reply Last reply Reply Quote 0
        • S Offline
          Stavrogin @Milan Šádek
          last edited by

          @Milan-Šádek Have you turned off the BT discovery? I feel like that helped me a little bit.

          Suunto Vertical, Vertical 2, Race, Race 2, Race S and Run. Rocking the Race S at the moment.
          Garmin: Fenix 7X, Epix Pro 51mm, Forerunner 265.
          Coros: Pace Pro, Apex 4

          1 Reply Last reply Reply Quote 1
          • 2 Offline
            2b2bff Silver Members
            last edited by

            Random Suunto bug hit my Race S yesterday. Put the Watch on the charger, dismissed some notifications and reseated it to get the charging screen. A couple of seconds later the Suunto logo greated me as the watch rebooted itself… Reliablity, man… 🤷

            Suunto Race S
            Garmin Epix Pro

            1 Reply Last reply Reply Quote 0
            • surfboomerangS Offline
              surfboomerang @Milan Šádek
              last edited by

              @Milan-Šádek said in Suunto 2.50.28 hot-fix Q4:

              Is anyone else seeing this jump after the latest update?

              I have the Vertical 1 Ti solar as well and paired with a Polar H9 but I don’t see this kind of battery drain. I see around 3% per day (no 24/7 HR and sleep)

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              Milan ŠádekM 1 Reply Last reply Reply Quote 0
              • Milan ŠádekM Offline
                Milan Šádek Bronze Member @surfboomerang
                last edited by

                @surfboomerang good hint, thanks. I will turn it off before charging to have a better idea about its real effect on the discharge.

                Milan ŠádekM 1 Reply Last reply Reply Quote 0
                • Milan ŠádekM Offline
                  Milan Šádek Bronze Member @Milan Šádek
                  last edited by

                  I wanted to refer https://forum.suunto.com/post/185015

                  1 Reply Last reply Reply Quote 0
                  • Fenr1rF Offline
                    Fenr1r @Milan Šádek
                    last edited by Fenr1r

                    @Milan-Šádek said in Suunto 2.50.28 hot-fix Q4:

                    Is anyone else seeing this jump after the latest update?

                    Similar proportional jump on my SV1 after 2.50.26.

                    1 Reply Last reply Reply Quote 0
                    • G Offline
                      Geoffwilli @Benjamin 0
                      last edited by

                      @Benjamin-0 Hi Benjamin. Im in the uk, which i think is only a 1 year battery warranty. My issue is that the watch has failed and is not fit for purpose. If suunto don’t respond then i’m considering taking them to court under the Consumer Rights Act 2015.

                      They have already offered my a 30% reduction on a replacement watch, but why should spend hundreds of pounds to get the same watch thats failed me!?

                      Mads Hintz-MadsenM B 2 Replies Last reply Reply Quote 0
                      • Mads Hintz-MadsenM Offline
                        Mads Hintz-Madsen Silver Members @Geoffwilli
                        last edited by

                        @Geoffwilli have you tried a hard reset in case you for some reason have ended up in a situation where the watch can’t enter power saving states?

                        I know it is no fun to do a hard reset but maybe worth trying instead of throwing the watch in the bin.

                        G 1 Reply Last reply Reply Quote 0
                        • B Offline
                          Benjamin 0 @Geoffwilli
                          last edited by

                          @Geoffwilli I can understand since I’ve had the same issue twice, probably there is a design issue on the battery. I don’t know if I will have battery drain again but now this is repaired and with the new HR algorithm (previous was failling measurement all the time during activites on me) I’m quite happy with my watch.

                          1 Reply Last reply Reply Quote 0
                          • G Offline
                            Geoffwilli @Mads Hintz-Madsen
                            last edited by

                            @Mads-Hintz-Madsen Hi, yes i’ve tried all of the practical suggestions to help ‘regain’ the battery how it was. Nothin has worked unfortunately. This is the first time i’ve had an issue with a suunto watch, previously had a suunto trainer, and then suunto 9 Baro. I’m awaiting to hear back from suunto to see if they can fix the watch, as you say you don’t want to just put it in the bin!

                            1 Reply Last reply Reply Quote 0
                            • 2 Offline
                              2b2bff Silver Members
                              last edited by

                              It happened again: My Race S completely stopped tracking anything some time after setting DND mode until I switched off DND again. Same thing like I wrote a couple of weeks ago here.
                              No HR, no Resources, no Sleep… I didn’t do anything different than on the days it worked…

                              Suunto Race S
                              Garmin Epix Pro

                              herlasH 1 Reply Last reply Reply Quote 1
                              • herlasH Offline
                                herlas Silver Members @2b2bff
                                last edited by

                                @2b2bff known reported issue on Suunto race S, reported and ack’ed by Suunto, it’s a regression on latest firmware.

                                SRS Ti
                                SRun (primarily road runner so testing SRun is a must ;))
                                A3P (drill mode for pool swimming 🤦🤷)
                                Galaxy Z Flip 3 / Galaxy S24+

                                2 1 Reply Last reply Reply Quote 1
                                • 2 Offline
                                  2b2bff Silver Members @herlas
                                  last edited by

                                  @herlas I wonder if there will be another hotfix release or if we have to wait for Q1 2026…

                                  Suunto Race S
                                  Garmin Epix Pro

                                  P 1 Reply Last reply Reply Quote 0
                                  • 2 Offline
                                    2b2bff Silver Members
                                    last edited by

                                    And yes, today, nearly a year after it happened the last (and first) time, my watch just froze and restarted during a run…

                                    Suunto Race S
                                    Garmin Epix Pro

                                    mich hellerM 1 Reply Last reply Reply Quote 1
                                    • P Offline
                                      peringmar Silver Members @2b2bff
                                      last edited by

                                      @2b2bff happened to me also today, but during indoor cycling, last time was around half a year ago

                                      Suunto Spartan Sport WHR
                                      Suunto Race

                                      1 Reply Last reply Reply Quote 1
                                      • Александр ДаниленкоА Offline
                                        Александр Даниленко @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos

                                        Hello
                                        I understand this is not related to the topic. But could you, please, consider this problem?
                                        https://forum.suunto.com/topic/14309/problem-with-displaying-swimming-segments

                                        It exists few months already

                                        Suunto Race S

                                        Bigb0zzB 1 Reply Last reply Reply Quote 0
                                        • mich hellerM Online
                                          mich heller @2b2bff
                                          last edited by

                                          @2b2bff sooo unfortunately I joined the club this sunday…
                                          after around 2h of activity watch crashed and restarted 😕
                                          used not modified trail run mode with HR belt and 2 S+ apps (Safe and ZoneSense)

                                          Race 2 titanium + Wing 2 | 9 Baro titanium | Ambit3 Peak

                                          1 Reply Last reply Reply Quote 1
                                          • Bigb0zzB Offline
                                            Bigb0zz @Александр Даниленко
                                            last edited by Bigb0zz

                                            @mich-heller I suspect the HR belt is causing the crashes. What model are you paired with?

                                            2 mich hellerM 2 Replies Last reply Reply Quote 0
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