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    Suunto 2.50.28 hot-fix Q4

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    • Milan ŠádekM Offline
      Milan Šádek Bronze Member @Milan Šádek
      last edited by

      I wanted to refer https://forum.suunto.com/post/185015

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      • Fenr1rF Offline
        Fenr1r @Milan Šádek
        last edited by Fenr1r

        @Milan-Šádek said in Suunto 2.50.28 hot-fix Q4:

        Is anyone else seeing this jump after the latest update?

        Similar proportional jump on my SV1 after 2.50.26.

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        • G Offline
          Geoffwilli @Benjamin 0
          last edited by

          @Benjamin-0 Hi Benjamin. Im in the uk, which i think is only a 1 year battery warranty. My issue is that the watch has failed and is not fit for purpose. If suunto don’t respond then i’m considering taking them to court under the Consumer Rights Act 2015.

          They have already offered my a 30% reduction on a replacement watch, but why should spend hundreds of pounds to get the same watch thats failed me!?

          Mads Hintz-MadsenM B 2 Replies Last reply Reply Quote 0
          • Mads Hintz-MadsenM Offline
            Mads Hintz-Madsen Silver Members @Geoffwilli
            last edited by

            @Geoffwilli have you tried a hard reset in case you for some reason have ended up in a situation where the watch can’t enter power saving states?

            I know it is no fun to do a hard reset but maybe worth trying instead of throwing the watch in the bin.

            G 1 Reply Last reply Reply Quote 0
            • B Offline
              Benjamin 0 @Geoffwilli
              last edited by

              @Geoffwilli I can understand since I’ve had the same issue twice, probably there is a design issue on the battery. I don’t know if I will have battery drain again but now this is repaired and with the new HR algorithm (previous was failling measurement all the time during activites on me) I’m quite happy with my watch.

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              • G Offline
                Geoffwilli @Mads Hintz-Madsen
                last edited by

                @Mads-Hintz-Madsen Hi, yes i’ve tried all of the practical suggestions to help ‘regain’ the battery how it was. Nothin has worked unfortunately. This is the first time i’ve had an issue with a suunto watch, previously had a suunto trainer, and then suunto 9 Baro. I’m awaiting to hear back from suunto to see if they can fix the watch, as you say you don’t want to just put it in the bin!

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                • 2 Offline
                  2b2bff Silver Members
                  last edited by

                  It happened again: My Race S completely stopped tracking anything some time after setting DND mode until I switched off DND again. Same thing like I wrote a couple of weeks ago here.
                  No HR, no Resources, no Sleep… I didn’t do anything different than on the days it worked…

                  Suunto Race S
                  Garmin Epix Pro

                  herlasH 1 Reply Last reply Reply Quote 0
                  • herlasH Offline
                    herlas Silver Members @2b2bff
                    last edited by

                    @2b2bff known reported issue on Suunto race S, reported and ack’ed by Suunto, it’s a regression on latest firmware.

                    SRS Ti
                    SRun (primarily road runner so testing SRun is a must ;))
                    A3P (drill mode for pool swimming 🤦🤷)
                    Galaxy Z Flip 3 / Galaxy S24+

                    2 1 Reply Last reply Reply Quote 1
                    • 2 Offline
                      2b2bff Silver Members @herlas
                      last edited by

                      @herlas I wonder if there will be another hotfix release or if we have to wait for Q1 2026…

                      Suunto Race S
                      Garmin Epix Pro

                      P 1 Reply Last reply Reply Quote 0
                      • 2 Offline
                        2b2bff Silver Members
                        last edited by

                        And yes, today, nearly a year after it happened the last (and first) time, my watch just froze and restarted during a run…

                        Suunto Race S
                        Garmin Epix Pro

                        1 Reply Last reply Reply Quote 1
                        • P Offline
                          peringmar Silver Members @2b2bff
                          last edited by

                          @2b2bff happened to me also today, but during indoor cycling, last time was around half a year ago

                          Suunto Spartan Sport WHR
                          Suunto Race

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