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    Map Download Fail

    Scheduled Pinned Locked Moved Suunto Ocean
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    • P Offline
      PolaireBear
      last edited by

      Re: Map download fails - WiFi disconnects immediately on Suunto Ocean

      I recently purchased the SUUNTO Ocean and am trying to download a map for Auckland, NZ (where I am located). This issue is similar to those previously discussed.

      I have updated firmware on the watch to the latest available.

      I have good WIFI coverage via Starlink. The watch is connected to charger.

      The map only partially loads then I experience a failure (yellow warning screen on watch “Download Paused”) after 5 minutes.

      Any suggestions for a fix (or that I may have missed in other threads).

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      • P Offline
        prakalejas
        last edited by

        Guess we need to wait for app update with major maps updates, like offline maps. Syncing maps with watch is a known to be super slow (like hours long for larger maps) and has nothing to do with internet speed. Maps part of an app (android 6.7~ version) is super slow and sometimes does not load at all, so sync is problematic in app->watch part.

        Suunto Ocean

        EgikaE 1 Reply Last reply Reply Quote 0
        • EgikaE Offline
          Egika Platinum Member @prakalejas
          last edited by

          @prakalejas the maps are not loaded from the app to the watch.
          Suunto watches load the app directly to the watch via Wifi.

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

          S 1 Reply Last reply Reply Quote 0
          • S Offline
            safari @Egika
            last edited by

            @Egika I had a similar problem when updating maps. The map upload continued at the office, then I went home and it was postponed until tomorrow. Even though the watch was connected to Wi-Fi at home, the upload didn’t progress at all. So I deleted the Wi-Fi network the watch was connected to and re-paired it. It then continued the upload from where it left off. Just a suggestion.

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