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    Solved: Pairing Buttons stays grey after removing watch from app on iOS

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • Ecki D.E Offline
      Ecki D. Bronze Member
      last edited by Ecki D.

      I was experimenting with SuuntoPlus development and removed my Suunto 9 Peak Pro from the Suunto App.

      Now I’m trying to pair it again, but I’m stuck.

      What I already did:

      • Removed the watch from the Suunto App
      • Removed it from iPhone Bluetooth (“Forget device”)
      • Restarted both the watch and the iPhone
      • Reinstalled the Suunto App

      Current situation:

      • The Suunto App detects the watch (shows the device ID)
      • But the “Pair” button stays greyed out and cannot be pressed

      Additional note:

      • I also reset network settings on the iPhone (Bluetooth cache should be clean)

      Has anyone seen this before or has an idea what could be causing this?

      Thanks a lot!

      https://www.strava.com/athletes/37982563
      https://www.instagram.com/macdev

      Ecki D.E 1 Reply Last reply Reply Quote 0
      • Ecki D.E Offline
        Ecki D. Bronze Member @Ecki D.
        last edited by

        I could fix it without any factory reset.
        There is a app called LightBlue that sees all bluetooth devices. I could see the watch there and connect it. After that I got the code for pairing on the watch, entered it in iOS and paired the watch in the suunto app.

        https://www.strava.com/athletes/37982563
        https://www.instagram.com/macdev

        2 1 Reply Last reply Reply Quote 0
        • 2 Offline
          2b2bff Silver Members @Ecki D.
          last edited by

          @Ecki-D. in the watch, Setiings -> Connectivity -> Cennected Devices -> MobileApp there you can disconnect the App from the watch side… no need to factory reset…

          Suunto Race S
          Garmin Epix Pro

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