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    Race 3s not connecting to sensors

    Scheduled Pinned Locked Moved Suunto Race 3S
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    • strainS Offline
      strain Bronze Member
      last edited by strain

      For the past 3 days, I have been experiencing bluetooth sensor issues where my sensors are unable to connect to the watch right before the workout begins. I have had the watch for 7 days prior to this occurring.

      The pod is already listed under Settings > Connectivity > Paired devices. When I start a workout, the watch should connect to the pod on the pre-workout screen. Instead, it keeps searching and when I attempt to manually connect the sensor on the workout screen, it shows it cannot connect.

      For comparison, I also own a Suunto Race 2. With the same pod, the Race 2 connects automatically (in around 3 seconds) every time I open the workout screen, with no extra steps.

      I have contacted suunto support and provided them with logs and a video. Not sure why this is occurring.

      Suunto:
      Race 2 Ti

      Other Brands:
      Fenix 8 Pro
      Apex 4

      herlasH EgikaE 2 Replies Last reply Reply Quote 0
      • herlasH Offline
        herlas Silver Members @strain
        last edited by

        @strain on my Race 3S I’m been able to connect to diff hr monitors and my bike trainer with no issue.

        SR3S
        SRun (primarily road runner so testing SRun is a must ;))

        1 Reply Last reply Reply Quote 0
        • EgikaE Offline
          Egika Platinum Member @strain
          last edited by

          @strain as this is working well on my side:

          what sensor is it you like to connect?
          Has it worked at all at any time and did just stop connecting, or has it never connected properly?

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium, Race 3s

          strainS 1 Reply Last reply Reply Quote 0
          • strainS Offline
            strain Bronze Member @Egika
            last edited by strain

            @Egika my stryd pods have been connecting and working fine for the 7 days prior to these 3-4 days now. For some random reason it is now not connecting to my Stryd pods when all my other watches and phone connect to it.

            The race 3s even shows it is connected and paired on the connectivity screen. Just won’t connect before a workout.

            Suunto:
            Race 2 Ti

            Other Brands:
            Fenix 8 Pro
            Apex 4

            1 Reply Last reply Reply Quote 0

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