Disappointed Android users

suzzlo · 16 Jan 2018, 15:54

App installed. 30 min trying to pair watch. Yet trying…
The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

suzzlo · 16 Jan 2018, 15:56

Ahhh, and thanks for joining me the beta!

Dimitrios Kanellopoulos · 16 Jan 2018, 16:01

@suzzlo forget all pairing. From watch and from the phone via Bluetooth and via the app.
Also uninstall movescount.
I will update the faq for Android soon and open the correct channels. Bare with me I have an interval session to complete.

Dimitrios Kanellopoulos · 16 Jan 2018, 16:09

@suzzlo said in Disappointed Android users:

App installed. 30 min trying to pair watch. Yet trying…
The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

Btw it’s not exactly SportsTracker. However as seen in the faq it’s based on SportsTracker. The suunto app is built on top of that and of course stripped down the parts that do not apply in the suunto scope.

Suunto has acquired SportsTracker so yeah…

Important thing to state perhaps again and again is that in this phase of a very early beta (months to come ahead) we do need your feedback , good or bad, to set us to the correct way to build this app

So feel free to post anything negative or positive.
Feel free to express any concern as all will be heard as I hope we do show this already.

I am no SUUNTO employee and I am here to transfer all the sentiment of users and make things right.

Thanks so much for this.

Alberto Yoldi · 16 Jan 2018, 16:16

I have some feedback already, but I wait for the rigth categories to be setup. I also have some training to do and it will not be done by itself

Dimitrios Kanellopoulos · 16 Jan 2018, 19:28

@suzzlo @Alberto-Yoldi @Mff73

Bugs and issues here:

https://forum.suunto.com/category/14/android-issues-bugs

For general feedback you can post here but make sure you mention android:

https://forum.suunto.com/category/2/suunto-app-questions-feedback

I wanted also to ask you:

Do you prefer to have an isolated section of feedback for Android or a generic for both platforms ?

suzzlo · 16 Jan 2018, 23:03

I will try again tomorrow and if problem persist, I will create a bug report.
I think in this early stage, we need to isolate Android bug not to get crazy our iOS colleges.

Best regards

Mff73 · 17 Jan 2018, 05:16

Hi,
I am in Android test.
Not to much time yesterday to test, just to setup connexion.
Too much things to explore, waou
Too much different form Movescount app, waou

As @suzzlo said, i think it is better for bug to use an Android specific path, but maybe for features it is better to discuss in the same area as iOS.
Good luck to moderators to read all this new flow of testers that will rush here, and maybe don’t have read SuuntoApp iOS beginning of story.

Have a good day, and let us test all of that stuff.

Alberto Yoldi · 17 Jan 2018, 08:08

@dimitrios-kanellopoulos Good morning. For features I think we can discuss on a common forum, as I readed somewhere that both versions will be paired on features. For bugs, as mentioned by @Mff73 , maybe its worth to have an specific section.

kurko · 17 Jan 2018, 16:02

Not sure if all registered android testers received the invitation already, atleast I haven’t seen any email yet?

Please help, very eager to get the testing started!

Mff73 · 17 Jan 2018, 19:49

50 New People per day, as said Juuko from suunto.

oscarlimaromeo · 18 Jan 2018, 16:36

I’m in the beta group

l

Saketo Nemo · 18 Jan 2018, 17:05

just joined and tested Suunto App. All smooth for now, but I’ll test it move over

Jouko Tyni · 19 Jan 2018, 08:15

@kurko about 250 individuals added to the beta group now, more will be added next week. There is increasing number of fatal and non-fatal issues via the Crashlytics, we have to look after those now and understand how serious issues we are facing. Most likely all registrees are added to the Google play beta group by the end of next week.

suzzlo · 13 Mar 2018, 17:35

Hi again.

3 months since I created this topic but same sensations.

Suunto App

Inexistent official communications
- No public Roadmap
- No idea if we are going to have UI or not
- No idea when we will have first stable version (or witch are the ones that will be needed for this first version)
- No idea when Android and iOS version will converge
- No idea if the features that we propose and discuss are part of the roadmap (if it exist)
- Please understand me @Dimitrios-Kanellopoulos @Jouko-from-Suunto you are working very hard, but we (the community) are spending our time reporting bugs, proposing ideas… and we don’t have any official feedback.
Very low significant improvements in basic features (just new HR % in zones, some bugfixes and some Bluetooth improvements)
- No basic MC features
- No new features (proposed by community or Suunto)
- No Suunto preexisting families (Ambit, DM5,…)

Suunto App Product

When you buy an Garmin, Polar… watch, you have a unified product behind that:

Each time a new feature is released, each part of the platform receives and update implementing it.
Each part of the platform has consistency (same names, same icon, same colors, same values, …)

Retrospective

When we started discussing about new Suunto 3, I still has some hopes, but days are going, and releases don’t have any significant improvements.
I’m very disapointed

Best regards

Mff73 · 14 Mar 2018, 04:58

Hi folks,
Same thoughts, and thank you @suzzlo to have written it.
I feel lost with this new SA.
No visibility, no real changes (each new version is a hope, but finally … ).

The main bug for me, is wrong metrics (or lack of metrics).
As a climb runner (not a good one ), I miss a lot ascent/descent, and now, even altitude graphs are flat.

Forum is very good, but these days, we are only facing new users discovering old bugs and known issues and asking to know where the situation is.

Roadmap is the basis, and at least, an exhaustive list of known issues/bugs, maybe with solving priorities, features requests taken into account, those which are not. It will makes new versions bugs review for effective instead of searching the forum where the right post is, etc…

Same as @suzzlo , don’t take this post as a criticism (or a positive one) @Dimitrios-Kanellopoulos and @Jouko-from-Suunto , but feeling now is … waiting for a new jump, something new.

I understand as well, that this forum is quite public (just a login to enter it) and sure that Suunto don’t want to write too many things publically as @Jouko-from-Suunto wrote it, why not create, based on trust, a dedicated section, for “involved” testers, at least to have more news and stayed more implicated.

Have a good day, hard work day to come, and no SA new version to disturb me and entertain me in those hard days

Mff73 · 14 Mar 2018, 05:06

@mff73 said in Disappointed Android users:

why not create, based on trust, a dedicated section, for “involved” testers, at least to have more news and stayed more implicated.

Why not using “reputation” rank on this forum, as a key to enter a “closer beta tester group” : i feel very proud to be silver (or not ), but what are our best wishes as beta testers ?

Jouko Tyni · 14 Mar 2018, 07:23

Just a comment that this is noted. I have to see if I am amble come back with more details, but at the moment it is clear to me that I can’t get a roadmap for the beta before Suunto 3 Fitness is out and Suunto app at that point too. A smaller group with ‘involved users’ has been actually mentioned just last week as one option for closed beta.

NicolasP · 14 Mar 2018, 08:40

@mff73 this is a brilliant idea! I hope some bronze members will be picked up too

Mi_chael · 14 Mar 2018, 08:53

@jouko-from-suunto
I don’t speak very well english but i use every day many Suunto watch. I’m not expresive in this forum but i would be very interested to become a Suunto beta tester. I am already for other products…