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    Disappointed Android users

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    feedback
    71 Posts 15 Posters 4.7k Views
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    • Mff73M Offline
      Mff73
      last edited by

      I receive mail to Suunto Beta test group from Android.
      But I dont find the way to install the app.
      Help. 🙂

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      Alberto YoldiA 1 Reply Last reply Reply Quote 1
      • Alberto YoldiA Offline
        Alberto Yoldi
        last edited by

        Thanks for the gift 😉

        1 Reply Last reply Reply Quote 1
        • Alberto YoldiA Offline
          Alberto Yoldi @Mff73
          last edited by

          @mff73 Following the instructions worked for me:

          You have to do these 3 things:

          1. Check that the email you have sent to us is the same that you login to Google Play. If not, email: beta@suunto.com
          2. Please accept the group invitation first by clicking below on the “Accept this invitation” button
          3. THEN go to https://play.google.com/apps/testing/com.stt.android.suunto to get the beta app automatically via Google Play
          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @Alberto Yoldi
            last edited by

            @alberto-yoldi thanks. You were faster.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 0
            • Mff73M Offline
              Mff73
              last edited by

              Will try. Yes…

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                Hold your horses with posting guys, I am about to go for a run. I will open the categories for Android chat and bugs etc in eta 2-3h.

                Welcome

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 1
                • Mff73M Offline
                  Mff73
                  last edited by

                  @Alberto-Yoldi ,
                  Acceptation for the group is long. Normal?or it should be instant ?

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  Alberto YoldiA 1 Reply Last reply Reply Quote 0
                  • K Offline
                    Klunzinger Bronze Member
                    last edited by

                    No mail for me 😭

                    1 Reply Last reply Reply Quote 1
                    • Alberto YoldiA Offline
                      Alberto Yoldi @Mff73
                      last edited by

                      @mff73 It was instant for me. But maybe we can just wait for the forum to be set up by @Dimitrios-Kanellopoulos so we can all have a proper place to talk about this and clarify

                      1 Reply Last reply Reply Quote 0
                      • suzzloS Offline
                        suzzlo Moderator
                        last edited by

                        App installed. 30 min trying to pair watch. Yet trying…
                        The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                        • suzzloS Offline
                          suzzlo Moderator
                          last edited by

                          Ahhh, and thanks for joining me the beta!

                          ☺ ☺ ☺

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @suzzlo
                            last edited by

                            @suzzlo forget all pairing. From watch and from the phone via Bluetooth and via the app.
                            Also uninstall movescount.
                            I will update the faq for Android soon and open the correct channels. Bare with me I have an interval session to complete. 😞

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @suzzlo
                              last edited by

                              @suzzlo said in Disappointed Android users:

                              App installed. 30 min trying to pair watch. Yet trying…
                              The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

                              Btw it’s not exactly SportsTracker. However as seen in the faq it’s based on SportsTracker. The suunto app is built on top of that and of course stripped down the parts that do not apply in the suunto scope.

                              Suunto has acquired SportsTracker so yeah…

                              Important thing to state perhaps again and again is that in this phase of a very early beta (months to come ahead) we do need your feedback , good or bad, to set us to the correct way to build this app

                              So feel free to post anything negative or positive.
                              Feel free to express any concern as all will be heard as I hope we do show this already.

                              I am no SUUNTO employee and I am here to transfer all the sentiment of users and make things right.

                              Thanks so much for this.

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              1 Reply Last reply Reply Quote 0
                              • Alberto YoldiA Offline
                                Alberto Yoldi
                                last edited by

                                I have some feedback already, but I wait for the rigth categories to be setup. I also have some training to do and it will not be done by itself 😉

                                1 Reply Last reply Reply Quote 1
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by

                                  @suzzlo @Alberto-Yoldi @Mff73

                                  Bugs and issues here:

                                  https://forum.suunto.com/category/14/android-issues-bugs

                                  For general feedback you can post here but make sure you mention android:

                                  https://forum.suunto.com/category/2/suunto-app-questions-feedback

                                  I wanted also to ask you:

                                  Do you prefer to have an isolated section of feedback for Android or a generic for both platforms ?

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  Alberto YoldiA 1 Reply Last reply Reply Quote 0
                                  • suzzloS Offline
                                    suzzlo Moderator
                                    last edited by

                                    I will try again tomorrow and if problem persist, I will create a bug report.
                                    I think in this early stage, we need to isolate Android bug not to get crazy our iOS colleges.

                                    Best regards

                                    Suunto: Race, S9Peak, Spartan Sport Wrist
                                    Garmin: FR745, Edge 530
                                    SA topics:

                                    • Guides - https://forum.suunto.com/tags/guides
                                    1 Reply Last reply Reply Quote 1
                                    • Mff73M Offline
                                      Mff73
                                      last edited by

                                      Hi,
                                      I am in Android test.
                                      Not to much time yesterday to test, just to setup connexion.
                                      Too much things to explore, waou 🙂
                                      Too much different form Movescount app, waou 🙂

                                      As @suzzlo said, i think it is better for bug to use an Android specific path, but maybe for features it is better to discuss in the same area as iOS.
                                      Good luck to moderators to read all this new flow of testers that will rush here, and maybe don’t have read SuuntoApp iOS beginning of story.

                                      Have a good day, and let us test all of that stuff.

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 1
                                      • Alberto YoldiA Offline
                                        Alberto Yoldi @Dimitrios Kanellopoulos
                                        last edited by

                                        @dimitrios-kanellopoulos Good morning. For features I think we can discuss on a common forum, as I readed somewhere that both versions will be paired on features. For bugs, as mentioned by @Mff73 , maybe its worth to have an specific section.

                                        1 Reply Last reply Reply Quote 0
                                        • kurkoK Offline
                                          kurko Bronze Member
                                          last edited by

                                          Not sure if all registered android testers received the invitation already, atleast I haven’t seen any email yet?

                                          Please help, very eager to get the testing started!

                                          J 1 Reply Last reply Reply Quote 1
                                          • Mff73M Offline
                                            Mff73
                                            last edited by

                                            50 New People per day, as said Juuko from suunto.

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

                                            1 Reply Last reply Reply Quote 2
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