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    Disappointed Android users

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    feedback
    71 Posts 15 Posters 4.7k Views 15 Watching
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    • Alberto YoldiA Offline
      Alberto Yoldi
      last edited by

      Fiuuuuuuuuu…it was close, maybe next time 😉

      1 Reply Last reply Reply Quote 0
      • O Offline
        oscarlimaromeo
        last edited by

        I want to participate in android Beta… 😔

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @oscarlimaromeo
          last edited by

          @oscarlimaromeo Did you fill in the form in app.suunto.com ?

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          O 1 Reply Last reply Reply Quote 0
          • O Offline
            oscarlimaromeo @Dimitrios Kanellopoulos
            last edited by

            @dimitrios-kanellopoulos yes! I’ve just finished the survey about the app or mobile or watch…
            But I want the beta ! 😔

            1 Reply Last reply Reply Quote 3
            • Mff73M Offline
              Mff73
              last edited by

              I receive mail to Suunto Beta test group from Android.
              But I dont find the way to install the app.
              Help. 🙂

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              Alberto YoldiA 1 Reply Last reply Reply Quote 1
              • Alberto YoldiA Offline
                Alberto Yoldi
                last edited by

                Thanks for the gift 😉

                1 Reply Last reply Reply Quote 1
                • Alberto YoldiA Offline
                  Alberto Yoldi @Mff73
                  last edited by

                  @mff73 Following the instructions worked for me:

                  You have to do these 3 things:

                  1. Check that the email you have sent to us is the same that you login to Google Play. If not, email: beta@suunto.com
                  2. Please accept the group invitation first by clicking below on the “Accept this invitation” button
                  3. THEN go to https://play.google.com/apps/testing/com.stt.android.suunto to get the beta app automatically via Google Play
                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @Alberto Yoldi
                    last edited by

                    @alberto-yoldi thanks. You were faster.

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73
                      last edited by

                      Will try. Yes…

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        Hold your horses with posting guys, I am about to go for a run. I will open the categories for Android chat and bugs etc in eta 2-3h.

                        Welcome

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        1 Reply Last reply Reply Quote 1
                        • Mff73M Offline
                          Mff73
                          last edited by

                          @Alberto-Yoldi ,
                          Acceptation for the group is long. Normal?or it should be instant ?

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          Alberto YoldiA 1 Reply Last reply Reply Quote 0
                          • K Offline
                            Klunzinger Bronze Member
                            last edited by

                            No mail for me 😭

                            1 Reply Last reply Reply Quote 1
                            • Alberto YoldiA Offline
                              Alberto Yoldi @Mff73
                              last edited by

                              @mff73 It was instant for me. But maybe we can just wait for the forum to be set up by @Dimitrios-Kanellopoulos so we can all have a proper place to talk about this and clarify

                              1 Reply Last reply Reply Quote 0
                              • suzzloS Offline
                                suzzlo Moderator
                                last edited by

                                App installed. 30 min trying to pair watch. Yet trying…
                                The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

                                Suunto: Race, S9Peak, Spartan Sport Wrist
                                Garmin: FR745, Edge 530
                                SA topics:

                                • Guides - https://forum.suunto.com/tags/guides
                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                • suzzloS Offline
                                  suzzlo Moderator
                                  last edited by

                                  Ahhh, and thanks for joining me the beta!

                                  ☺ ☺ ☺

                                  Suunto: Race, S9Peak, Spartan Sport Wrist
                                  Garmin: FR745, Edge 530
                                  SA topics:

                                  • Guides - https://forum.suunto.com/tags/guides
                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @suzzlo
                                    last edited by

                                    @suzzlo forget all pairing. From watch and from the phone via Bluetooth and via the app.
                                    Also uninstall movescount.
                                    I will update the faq for Android soon and open the correct channels. Bare with me I have an interval session to complete. 😞

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @suzzlo
                                      last edited by

                                      @suzzlo said in Disappointed Android users:

                                      App installed. 30 min trying to pair watch. Yet trying…
                                      The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

                                      Btw it’s not exactly SportsTracker. However as seen in the faq it’s based on SportsTracker. The suunto app is built on top of that and of course stripped down the parts that do not apply in the suunto scope.

                                      Suunto has acquired SportsTracker so yeah…

                                      Important thing to state perhaps again and again is that in this phase of a very early beta (months to come ahead) we do need your feedback , good or bad, to set us to the correct way to build this app

                                      So feel free to post anything negative or positive.
                                      Feel free to express any concern as all will be heard as I hope we do show this already.

                                      I am no SUUNTO employee and I am here to transfer all the sentiment of users and make things right.

                                      Thanks so much for this.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      1 Reply Last reply Reply Quote 0
                                      • Alberto YoldiA Offline
                                        Alberto Yoldi
                                        last edited by

                                        I have some feedback already, but I wait for the rigth categories to be setup. I also have some training to do and it will not be done by itself 😉

                                        1 Reply Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by

                                          @suzzlo @Alberto-Yoldi @Mff73

                                          Bugs and issues here:

                                          https://forum.suunto.com/category/14/android-issues-bugs

                                          For general feedback you can post here but make sure you mention android:

                                          https://forum.suunto.com/category/2/suunto-app-questions-feedback

                                          I wanted also to ask you:

                                          Do you prefer to have an isolated section of feedback for Android or a generic for both platforms ?

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          Alberto YoldiA 1 Reply Last reply Reply Quote 0
                                          • suzzloS Offline
                                            suzzlo Moderator
                                            last edited by

                                            I will try again tomorrow and if problem persist, I will create a bug report.
                                            I think in this early stage, we need to isolate Android bug not to get crazy our iOS colleges.

                                            Best regards

                                            Suunto: Race, S9Peak, Spartan Sport Wrist
                                            Garmin: FR745, Edge 530
                                            SA topics:

                                            • Guides - https://forum.suunto.com/tags/guides
                                            1 Reply Last reply Reply Quote 1
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