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    Disappointed Android users

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    feedback
    71 Posts 15 Posters 4.7k Views
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by

      Hold your horses with posting guys, I am about to go for a run. I will open the categories for Android chat and bugs etc in eta 2-3h.

      Welcome

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 1
      • Mff73M Offline
        Mff73
        last edited by

        @Alberto-Yoldi ,
        Acceptation for the group is long. Normal?or it should be instant ?

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        Alberto YoldiA 1 Reply Last reply Reply Quote 0
        • K Offline
          Klunzinger Bronze Member
          last edited by

          No mail for me 😭

          1 Reply Last reply Reply Quote 1
          • Alberto YoldiA Offline
            Alberto Yoldi @Mff73
            last edited by

            @mff73 It was instant for me. But maybe we can just wait for the forum to be set up by @Dimitrios-Kanellopoulos so we can all have a proper place to talk about this and clarify

            1 Reply Last reply Reply Quote 0
            • suzzloS Offline
              suzzlo Moderator
              last edited by

              App installed. 30 min trying to pair watch. Yet trying…
              The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

              Suunto: Race, S9Peak, Spartan Sport Wrist
              Garmin: FR745, Edge 530
              SA topics:

              • Guides - https://forum.suunto.com/tags/guides
              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
              • suzzloS Offline
                suzzlo Moderator
                last edited by

                Ahhh, and thanks for joining me the beta!

                ☺ ☺ ☺

                Suunto: Race, S9Peak, Spartan Sport Wrist
                Garmin: FR745, Edge 530
                SA topics:

                • Guides - https://forum.suunto.com/tags/guides
                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @suzzlo
                  last edited by

                  @suzzlo forget all pairing. From watch and from the phone via Bluetooth and via the app.
                  Also uninstall movescount.
                  I will update the faq for Android soon and open the correct channels. Bare with me I have an interval session to complete. 😞

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @suzzlo
                    last edited by

                    @suzzlo said in Disappointed Android users:

                    App installed. 30 min trying to pair watch. Yet trying…
                    The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

                    Btw it’s not exactly SportsTracker. However as seen in the faq it’s based on SportsTracker. The suunto app is built on top of that and of course stripped down the parts that do not apply in the suunto scope.

                    Suunto has acquired SportsTracker so yeah…

                    Important thing to state perhaps again and again is that in this phase of a very early beta (months to come ahead) we do need your feedback , good or bad, to set us to the correct way to build this app

                    So feel free to post anything negative or positive.
                    Feel free to express any concern as all will be heard as I hope we do show this already.

                    I am no SUUNTO employee and I am here to transfer all the sentiment of users and make things right.

                    Thanks so much for this.

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    1 Reply Last reply Reply Quote 0
                    • Alberto YoldiA Offline
                      Alberto Yoldi
                      last edited by

                      I have some feedback already, but I wait for the rigth categories to be setup. I also have some training to do and it will not be done by itself 😉

                      1 Reply Last reply Reply Quote 1
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        @suzzlo @Alberto-Yoldi @Mff73

                        Bugs and issues here:

                        https://forum.suunto.com/category/14/android-issues-bugs

                        For general feedback you can post here but make sure you mention android:

                        https://forum.suunto.com/category/2/suunto-app-questions-feedback

                        I wanted also to ask you:

                        Do you prefer to have an isolated section of feedback for Android or a generic for both platforms ?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        Alberto YoldiA 1 Reply Last reply Reply Quote 0
                        • suzzloS Offline
                          suzzlo Moderator
                          last edited by

                          I will try again tomorrow and if problem persist, I will create a bug report.
                          I think in this early stage, we need to isolate Android bug not to get crazy our iOS colleges.

                          Best regards

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          1 Reply Last reply Reply Quote 1
                          • Mff73M Offline
                            Mff73
                            last edited by

                            Hi,
                            I am in Android test.
                            Not to much time yesterday to test, just to setup connexion.
                            Too much things to explore, waou 🙂
                            Too much different form Movescount app, waou 🙂

                            As @suzzlo said, i think it is better for bug to use an Android specific path, but maybe for features it is better to discuss in the same area as iOS.
                            Good luck to moderators to read all this new flow of testers that will rush here, and maybe don’t have read SuuntoApp iOS beginning of story.

                            Have a good day, and let us test all of that stuff.

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            1 Reply Last reply Reply Quote 1
                            • Alberto YoldiA Offline
                              Alberto Yoldi @Dimitrios Kanellopoulos
                              last edited by

                              @dimitrios-kanellopoulos Good morning. For features I think we can discuss on a common forum, as I readed somewhere that both versions will be paired on features. For bugs, as mentioned by @Mff73 , maybe its worth to have an specific section.

                              1 Reply Last reply Reply Quote 0
                              • kurkoK Offline
                                kurko Bronze Member
                                last edited by

                                Not sure if all registered android testers received the invitation already, atleast I haven’t seen any email yet?

                                Please help, very eager to get the testing started!

                                J 1 Reply Last reply Reply Quote 1
                                • Mff73M Offline
                                  Mff73
                                  last edited by

                                  50 New People per day, as said Juuko from suunto.

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  1 Reply Last reply Reply Quote 2
                                  • O Offline
                                    oscarlimaromeo
                                    last edited by oscarlimaromeo

                                    I’m in the beta group 🙂

                                    l

                                    1 Reply Last reply Reply Quote 1
                                    • Saketo NemoS Offline
                                      Saketo Nemo Moderator
                                      last edited by

                                      just joined and tested Suunto App. All smooth for now, but I’ll test it move over

                                      1 Reply Last reply Reply Quote 1
                                      • J Offline
                                        Jouko Tyni @kurko
                                        last edited by Jouko Tyni

                                        @kurko about 250 individuals added to the beta group now, more will be added next week. There is increasing number of fatal and non-fatal issues via the Crashlytics, we have to look after those now and understand how serious issues we are facing. Most likely all registrees are added to the Google play beta group by the end of next week.

                                        1 Reply Last reply Reply Quote 4
                                        • suzzloS Offline
                                          suzzlo Moderator
                                          last edited by

                                          Hi again.

                                          3 months since I created this topic but same sensations.

                                          Suunto App

                                          • Inexistent official communications
                                            • No public Roadmap
                                            • No idea if we are going to have UI or not
                                            • No idea when we will have first stable version (or witch are the ones that will be needed for this first version)
                                            • No idea when Android and iOS version will converge
                                            • No idea if the features that we propose and discuss are part of the roadmap (if it exist)
                                            • Please understand me @Dimitrios-Kanellopoulos @Jouko-from-Suunto you are working very hard, but we (the community) are spending our time reporting bugs, proposing ideas… and we don’t have any official feedback.
                                          • Very low significant improvements in basic features (just new HR % in zones, some bugfixes and some Bluetooth improvements)
                                            • No basic MC features
                                            • No new features (proposed by community or Suunto)
                                            • No Suunto preexisting families (Ambit, DM5,…)

                                          Suunto App Product

                                          When you buy an Garmin, Polar… watch, you have a unified product behind that:

                                          • Each time a new feature is released, each part of the platform receives and update implementing it.
                                          • Each part of the platform has consistency (same names, same icon, same colors, same values, …)

                                          Retrospective

                                          When we started discussing about new Suunto 3, I still has some hopes, but days are going, and releases don’t have any significant improvements.
                                          I’m very disapointed

                                          Best regards

                                          Suunto: Race, S9Peak, Spartan Sport Wrist
                                          Garmin: FR745, Edge 530
                                          SA topics:

                                          • Guides - https://forum.suunto.com/tags/guides
                                          Alberto YoldiA 1 Reply Last reply Reply Quote 13
                                          • Mff73M Offline
                                            Mff73
                                            last edited by

                                            Hi folks,
                                            Same thoughts, and thank you @suzzlo to have written it.
                                            I feel lost with this new SA.
                                            No visibility, no real changes (each new version is a hope, but finally … ).

                                            The main bug for me, is wrong metrics (or lack of metrics).
                                            As a climb runner (not a good one 😉 ), I miss a lot ascent/descent, and now, even altitude graphs are flat.

                                            Forum is very good, but these days, we are only facing new users discovering old bugs and known issues and asking to know where the situation is.

                                            Roadmap is the basis, and at least, an exhaustive list of known issues/bugs, maybe with solving priorities, features requests taken into account, those which are not. It will makes new versions bugs review for effective instead of searching the forum where the right post is, etc…

                                            Same as @suzzlo , don’t take this post as a criticism (or a positive one) @Dimitrios-Kanellopoulos and @Jouko-from-Suunto , but feeling now is … waiting for a new jump, something new.

                                            I understand as well, that this forum is quite public (just a login to enter it) and sure that Suunto don’t want to write too many things publically as @Jouko-from-Suunto wrote it, why not create, based on trust, a dedicated section, for “involved” testers, at least to have more news and stayed more implicated.

                                            Have a good day, hard work day to come, and no SA new version to disturb me and entertain me in those hard days 😞

                                            😉

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

                                            Mff73M 1 Reply Last reply Reply Quote 0
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