Important news concerning our digital services

[ColdBeer]

@Dimitrios-Kanellopoulos said in Important news concerning our digital services:

This information will be shared directly to all languages on Suunto.com

So, that’s what we’re talking about, just that. Because there is no more official information ATM. We can’t talk about what is not saying or supposes doesn’t assured. MC will be closed on 2020. SA is a good enough beta app (but it’s still far to be good to manage our watches: intervals, planning, calendar…) and it’s just an app, not comparable to a great web platform that you could work in a powerful computer with a big screen and a detailed mouse. (Please, correct me if I’m wrong).

I am an official comms representative for Suunto here at this moment and my only intention of saying:

And, as I know, you transfer our opinions and ideas to Suunto to let them have opinions enough to take their own decisions. Correct. But then, please, don’t try to silence us.

If there is encourage in the Suunto clients, Suunto must see it in positive and take some points as:

• Suunto users does really love and defend the brand and services.
• There were lot of users -that probably didn’t fill inquiries before, that are pretty happy with MC platform.
• Maybe Suunto created the encourage wave, maybe because their communications are not clear enough or their decisions were not really user-based, maybe they couldn’t measure the effects.

In a positive way, but they must take their conclusions.

[Zdeněk Hruška]

@Tobias-F said in Important news concerning our digital services:

omisation in SA for Ambits

Look if you really want to be angry because of something that MIGHT happen in 1.5 - 2 years (and shouldn’t have any real impact on your life) is really up to you. I don’t have any right to question your decisions and I am sorry if I offended you somehow.
But in my opinion this forum is mainly about SA and also about watch firmware a little bit as some issues are of course interconnected. And the app is still evolving - much slower than we would like that’s true but it is going in the right direction in my opinion. But you still don’t have to use it if you don’t want to.
At the moment Movescount works and you can connect Ambit1/2/t3/t4/t6 as you wish. What happens in 2 years? I really don’t know. Maybe even some owners of those older models of watches won’t use the same model in two years from now. Who knows? Maybe there will be some official Suunto solution how to connect those watches once the Movescount will be decommissioned. There is still time for that. For me it’s better to enjoy Today than worry about where will my workouts upload two years from now.

[Dimitrios Kanellopoulos]

@ColdBeer I am not trying to silence anyone here. I am trying to avoid things like:

This feature wont come because it’s not announced in 24h since the first announcement.

Makes sense?

[ColdBeer]

@Dimitrios-Kanellopoulos I must make another lesson Suunto must give some importance:

• Giving full compatibility & sync between SA & MC is a must to let people habituate to the new platform with no fear.

[sartoric]

@ColdBeer said in Important news concerning our digital services:

@Dimitrios-Kanellopoulos I must make another lesson Suunto must give some importance:

Wow

• Giving full compatibility & sync between SA & MC is a must to let people habituate to the new platform with no fear.

As you know there is also an API service to sync MC -> SA ready to go

[ColdBeer]

@sartoric But it’s just in one direction. Fully limited.

[sartoric]

@ColdBeer said in Important news concerning our digital services:

@sartoric But it’s just in one direction. Fully limited.

Right, but based on the so much vituperated news it looks a bit useless, isn’t it ?
What would be the purpose to send data from SA to MC if MC will be discontinued ?

[ColdBeer]

@sartoric said in Important news concerning our digital services:

What would be the purpose to send data from SA to MC if MC will be discontinued ?

Easy, pal!!!

• Just to have the option of analyzing your workouts deeply while there is not the chance in SA, would be enough reason.
• To maintain the CE laws about the right to download your whole data saved in the Suunto databases (which is not in SA or Sports-Tracker). I must remember ST or SA doesn’t have the option to totally DELETE your profile as CE laws enforces (but this is another topic).
• To keep calm between users as they’ve got all their workouts in the still dependable MC platform (which ATM has more ways to sync and connect from/to external services).

[Dimitrios Kanellopoulos]

@ColdBeer said in Important news concerning our digital services:

To maintain the CE laws about the right to download your whole data saved in the Suunto databases (which is not in SA or Sports-Tracker). I must remember ST or SA doesn’t have the option to totally DELETE your profile as CE laws enforces (but this is another topic).

What do you mean? I am doing the DELETE ALL DATA requests actually for SA + ST.

[ColdBeer]

@Dimitrios-Kanellopoulos said in Important news concerning our digital services:

What do you mean? I am doing the DELETE ALL DATA requests actually for SA + ST.

Sorry, man, I don’t know what are you working Jajajaja!!!
The DELETE ALL DATA is mandatory, but the EXPORT ALL DATA too, as MC:

[Milos Findura]

I’m happy A2 user, no need to change my watch. It’s quite risky for me to buy Suunto product anymore, if Suunto can decide to remove core functionality (settings) from my watch. I’m really interested how this will proceed.

[Dimitrios Kanellopoulos]

@ColdBeer You can send an email and you will get a zip file asap

[Stephan_74]

The HomePage Mouvescount is turned off. Will there still be a HomePage in the future?
Or are the data only available via app?

[ColdBeer]

@Stephan_74 said in Important news concerning our digital services:

The HomePage Mouvescount is turned off. Will there still be a HomePage in the future?
Or are the data only available via app?

Movescount site is online and working (tested) and it will be running at least until summer 2020.

[Stephan_74]

And after 2020?

[ColdBeer]

@Stephan_74 said in Important news concerning our digital services:

And after 2020?

Who knows? Maybe for that date I’ve got no suunto watches, maybe 3. I don’t know, and probably 99% of the suunto workers doesn’t know too.

[pescacebesforum]

@Dimitrios-Kanellopoulos I am new to Suunto. A bit alarmed with this transition. BUT after a few days of panic I am confident that:
1 Suunto is aware of the risk that leaving users without a web platform will lead to a loss of market is high
2 The essentual (and not so essential) features will be there
3 GPX FIT POI and similar files need to be easily transferable between SA MC and tjird parties
4 Users like me will be proyd of gaving overcome difficulties

Final suggestion: Please post solutions to common questions in a dedicated space in MySuunto, MC and everywhere. I do not mean FAQ but a user guide for the transition

Thought: Suunto should not have launched SA without a companion web service and without a transparent migration of everything from MC. A pitty since SA looks great in spite of still lacking some features.

Thanks a lot for your effort.

[Stephan_74]

@ColdBeer
Well, I do care. I already own the third Suunto watch and I would like to know where the journey will take me…

[rsmacleod]

I will add to the head count of upset Ambit owners, I hope someone is keeping track.

On the other hand, this will force me to explore other vendors and see if, indeed, my Apple watch will take care of it all. Right now, I can run Strava from my watch or phone and it tracks all that my Suunto does other than perhaps temperature (a fairly bogus value anyway given the location of the sensor. And I do feel like an übergeek wearing two watches on my rides (-:

The main consequence of this move by Suunto will be to marginalize it further and open up new opportunities for Garmin, Nike, and Apple. I suspect we are seeing the beginning of the end of Suunto. It is a small player in a niche market as most of us do not need adventure-tough watches but just something to track our fairly civilized run/ride/hike/paddle.
Cheers.

[Dimitrios Kanellopoulos]

@pescacebesforum said in Important news concerning our digital services:

@Dimitrios-Kanellopoulos I am new to Suunto. A bit alarmed with this transition. BUT after a few days of panic I am confident that:
1 Suunto is aware of the risk that leaving users without a web platform will lead to a loss of market is high
2 The essentual (and not so essential) features will be there
3 GPX FIT POI and similar files need to be easily transferable between SA MC and tjird parties
4 Users like me will be proyd of gaving overcome difficulties

Final suggestion: Please post solutions to common questions in a dedicated space in MySuunto, MC and everywhere. I do not mean FAQ but a user guide for the transition

Thought: Suunto should not have launched SA without a companion web service and without a transparent migration of everything from MC. A pitty since SA looks great in spite of still lacking some features.

Thanks a lot for your effort.

Thanks so much for this. Much much appreciated this constructive feedback. Welcome btw to the forum