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Important news concerning our digital services

Scheduled Pinned Locked Moved Digital service transition
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  • A Offline
    Alex Nedovizii Bronze Member @Dimitrios Kanellopoulos
    last edited by 15 Jan 2019, 13:00

    @Dimitrios-Kanellopoulos thank you, haven’t mentioned it. Sorry! This is at least something 🙂

    D 1 Reply Last reply 15 Jan 2019, 13:03 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Alex Nedovizii
      last edited by 15 Jan 2019, 13:03

      @Alex-Nedovizii Just to be clear. I DO UNDERSTAND that this is bad NEWS for the AMBIT2 users (the most + others) and I have no intension to smoothen this by posting something like: Oh look you can sync with that thing (http://openambit.org/).

      I just post this from a personal perspective, as if I was an ambit user, perhaps after this news I would definitely try to see what I can do in regards to other SW for sync and getting my data out.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 2
      • ? Offline
        A Former User @Dimitrios Kanellopoulos
        last edited by 15 Jan 2019, 13:06

        @Dimitrios-Kanellopoulos said in Important news concerning our digital services:

        is that really the truth?

        think that will be the dead end then for these watches, majority of setting on the tseries and early ambits (non BT) can only be adjusted via the movescount.com connection e.g. the POD’s can only be paired in the watch but can’t be activated for a particular sportmode, compass declination, bike pod calibration factors, gps accuracy levels, resting HR from bodymetrics … all of them come from a movescount sync only so over time these non ‘supported watches’ will get stuck with last settings somewhere from 2020 then…

        D A 2 Replies Last reply 15 Jan 2019, 13:08 Reply Quote 6
        • R Offline
          Robert Rundqvist @Dimitrios Kanellopoulos
          last edited by 15 Jan 2019, 13:07

          @Dimitrios-Kanellopoulos said in Important news concerning our digital services:

          So to understand your blocker atm. You use movescount because you have one place that your have routes collected and you prefer to only use WEB for route creation.

          What stops you from importing these routes to SA now , via any feasible way, so you can use them, and edit / import export/ on any other service? In the future you will be even able to share those. Is this such a big deal for you? I am not arguing but rather trying to understand 100%. That is because atm from this announcement, routes is the least worry imo, and partially it’s a feature well done in SA.

          Assume then my main route storage is SA - as there is no web interface in SA i cannot preview/edit/update them other than by either doing it on the phone (not feasible with detailed tracks required small fiddly changes) or by previewing in SA, exporting it to other platform, editing and then reimporting it.

          If my main storage is elsewhere I loose the connection to the watch - I will have to export the route to GPX and then import into SA and then sync to wath. I actually think that is messy.

          I either loose the quick load into watch or the workable catalogue.

          D 1 Reply Last reply 15 Jan 2019, 13:08 Reply Quote 1
          • D Offline
            Dimitrios Kanellopoulos Community Manager @Guest
            last edited by 15 Jan 2019, 13:08

            @Tobias-F Ok clear. I am not familiar with the A2/T watches.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 0
            • P Offline
              pcjmfranken Bronze Member @Alex Nedovizii
              last edited by 15 Jan 2019, 13:08

              @Alex-Nedovizii There’s almost zero incentive to get started on a massive project like that though. It’ll simply cost way too much time to produce a minimally working product, which would still be at the mercy of API changes further down the road.

              1 Reply Last reply Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Robert Rundqvist
                last edited by 15 Jan 2019, 13:08

                @Robert-Rundqvist Got it now! Thanks a lot for this.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 0
                • S Offline
                  sartoric Moderator
                  last edited by 15 Jan 2019, 13:16

                  Oh my … I need a whole day to read this

                  😁

                  SVTS - 2.40.38
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 14 - One UI 6.1
                  Suunto App Android 5.2.5 beta
                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                  D 1 Reply Last reply 15 Jan 2019, 13:17 Reply Quote 2
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @sartoric
                    last edited by 15 Jan 2019, 13:17

                    @sartoric

                    Screenshot 2019-01-15 at 13.21.36.png

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    1 Reply Last reply Reply Quote 1
                    • S Offline
                      sartoric Moderator
                      last edited by 15 Jan 2019, 13:21

                      Looks like a big tasty mud cake for trolls

                      😁 😁 😁

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      1 Reply Last reply Reply Quote 0
                      • A Offline
                        awinkel Bronze Member @Guest
                        last edited by 15 Jan 2019, 13:24

                        @Tobias-F

                        And it will cost Suunto a lot of customers…
                        If Suunto really disappointed a lot of Ambit2 users (I’m one of them) I would never buy a Suunto again.

                        ? 1 Reply Last reply 15 Jan 2019, 13:28 Reply Quote 7
                        • ? Offline
                          A Former User @awinkel
                          last edited by 15 Jan 2019, 13:28

                          @awinkel
                          think so as well, Suunto might not fully realize yet these days software sells hardware…

                          D 1 Reply Last reply 15 Jan 2019, 13:31 Reply Quote 5
                          • A Offline
                            akamatos
                            last edited by 15 Jan 2019, 13:28

                            I really can’t believe that creating a web version for the Suunto app is under discussion and Suunto needs feedback in order to decide about it. The option to be able to view and analyse your data on a pc web platform as powerful and analytical as Movescount (contrary to the “childish” SportsTracker we currently got) is elementary. There is a good reason everyone else has it and innovating and standing out is not about giving less, rather than giving more.

                            ? 1 Reply Last reply 15 Jan 2019, 13:50 Reply Quote 0
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @Guest
                              last edited by 15 Jan 2019, 13:31

                              @Tobias-F do you believe that this is the case after all the announcements? Its a service transition to better SW imo or eyes. Suunto might know a bit better it’s internal systems and when it’s time to transition. No?

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              P ? M 3 Replies Last reply 15 Jan 2019, 13:36 Reply Quote 0
                              • P Offline
                                pcjmfranken Bronze Member @Dimitrios Kanellopoulos
                                last edited by pcjmfranken 15 Jan 2019, 13:36

                                @Dimitrios-Kanellopoulos From a technical perspective, probably yes. But in the process you’ll lose all the goodwill you’ve built up with your customers in the process.

                                Think this is a shitshow? Wait until the majority of Ambit 2 and diving watch users find out their watch will no longer work in 2020. None of those people, their friends or family will every buy any Suunto product ever again.

                                D 1 Reply Last reply 15 Jan 2019, 13:42 Reply Quote 6
                                • O Offline
                                  Oktan @valdis830
                                  last edited by 15 Jan 2019, 13:37

                                  @valdis830 You mean Suunto’s modern watchs? I’m still not sure they work better than old Ambit 3 Peak…

                                  Suunto 9 Baro Titanium & Ambit 3 Peak

                                  1 Reply Last reply Reply Quote 4
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @pcjmfranken
                                    last edited by 15 Jan 2019, 13:42

                                    @pcjmfranken To be honest I dont like these words:

                                    Think this is a shitshow? Wait until the majority of Ambit 2 and diving watch users find out their watch will no longer work coming next summer. None of those people, their friends or family will every buy any Suunto product ever again.

                                    I am the messenger here and as much as I am trying to help you this does not help me stay on this conversation. Mainly the tone. However, due to the sh#$ you mentioned I ll continue to gather what I can.

                                    I am not sure how many people will actually get in this storm. I guess we will learn eventually. However just by looking now at some stats the users that have A2 are few compared to everyone else, a small percentage.

                                    That said it’s an announcement made now, its not about next summer which is in like 6 months but in almost 2 years the earliest.

                                    I am also kinda sure Suunto will do something for those users. So please direct constructive feedback friend.

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    1 Reply Last reply Reply Quote 5
                                    • ? Offline
                                      A Former User @Dimitrios Kanellopoulos
                                      last edited by 15 Jan 2019, 13:43

                                      @Dimitrios-Kanellopoulos ‘better software’ ? with todays’s announcement (the first officially about Movescount future from Suunto by the way) it’s a regression and reduction of service quality and functionality, removing the web front end, limiting to an mobile app only without proper backwards compatibility for existing devices as sold today, no I don’t think Suunto know what there are doing with this existing ecosystem of 1.35Mill Movescount user accounts to be honest…

                                      D 1 Reply Last reply 15 Jan 2019, 13:47 Reply Quote 6
                                      • M Offline
                                        margusl
                                        last edited by 15 Jan 2019, 13:44

                                        Just thinking out loud - Suunto is still listing Traverse & Ambit3 and so do retailers; unless specs, marketing materials and user guides are updated, one would still expect 2 year warranty and availability of all promised functionality, including those that need a certain remote service to be up and running. At least in EU this might turn into quite an interesting debate about consumer rights. Or perhaps there is a reason why Suunto social media channels are quiet and there’s no news about it at suunto.com …

                                        Considering limited resources, current priorities and those features being rather specific, itsn’t it rather likely that Ambit3 users will never see a workout planner nor Suunto Apps once Movescount is retired?

                                        I also wonder if someone at Suunto has played with the idea of opening up some parts of legacy protocols and codebase? Licensing & other legal terms can’t put a block to everything, can they? Openambit, one of alternative sync clients, has reached to a point where it can replace Movelisnk2 for quite a few Linux users and also provides codebase for some Android projects. Yet it’s not complete. Donating some intellectual property for a community would be seen as quite a nice PR move, I’d assume.

                                        Or might there be some hints for the future in a fact that SuuntoLink can actually get along with Ambits?

                                        1 Reply Last reply Reply Quote 4
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @Guest
                                          last edited by 15 Jan 2019, 13:47

                                          @Tobias-F Well that is the start. Its not closing one and switching to the other now. Would you have prefered for this announce to happen lets say next year?

                                          You say :

                                          no I don’t think Suunto know what there are doing with this existing ecosystem of 1.35Mill Movescount user accounts to be honest…

                                          How do you know that number?

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          ? 1 Reply Last reply 15 Jan 2019, 14:25 Reply Quote 0
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