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Ambit 3 Peak Support

Scheduled Pinned Locked Moved Digital service transition
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  • C Offline
    comfortably_numb Bronze Member @Dimitrios Kanellopoulos
    last edited by 16 Jan 2019, 14:45

    @Dimitrios-Kanellopoulos your status of Community Manager suggests you work for Suunto. If this is not the case then please pass on my concerns to Suunto. Thank you.

    D 1 Reply Last reply 16 Jan 2019, 14:57 Reply Quote 2
    • D Offline
      Dimitrios Kanellopoulos Community Manager @comfortably_numb
      last edited by 16 Jan 2019, 14:57

      @Tim-Shiles I am working for Suunto as a contractor but my job is not to debate here. I work as a digitial marker specialist in AmerSports. I do help with the forum and can bring back and forth feedback.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      C 1 Reply Last reply 16 Jan 2019, 15:07 Reply Quote 0
      • C Offline
        comfortably_numb Bronze Member @Dimitrios Kanellopoulos
        last edited by 16 Jan 2019, 15:07

        @Dimitrios-Kanellopoulos it’s just Suunto’s lack of customer empathy which staggers me. How did they expect Ambit 3 customers to react? I don’t want a debate either, I want subststantive answers. I’ve made my point so I’ll leave it there and trust that Suunto are listening!

        D D 2 Replies Last reply 16 Jan 2019, 15:15 Reply Quote 4
        • D Offline
          Droro @comfortably_numb
          last edited by 16 Jan 2019, 15:15

          @Tim-Shiles empathy and business decisions often do not correlate.

          C 1 Reply Last reply 16 Jan 2019, 15:57 Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @comfortably_numb
            last edited by 16 Jan 2019, 15:17

            @Tim-Shiles they are as I am reporting everything that has been talked here.

            To be honest with you , on a personal note, I don’t fear about the A3/Traverse but rather about non BT devices (A2 etc)

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            D 1 Reply Last reply 18 Jul 2019, 09:20 Reply Quote 2
            • C Offline
              comfortably_numb Bronze Member @Droro
              last edited by 16 Jan 2019, 15:57

              @Droro clearly 😡

              1 Reply Last reply Reply Quote 1
              • C Offline
                craigintransit @Tom Wilsher
                last edited by 16 Jan 2019, 23:26

                As someone who just bought an ambit3 peak over the holidays I’m seriously debating whether I should return it before the return period is up.

                1 Reply Last reply Reply Quote 5
                • C Offline
                  climbrunfly
                  last edited by 17 Jan 2019, 02:36

                  Hi, just to echo what has been already said, as an Ambit3 user, I am very disappointed with Suunto for what is happening. I expected more from you as a company. I will definitely be reconsidering any purchases in the future and will also be thinking about returning the Ambit3 as the company is setting a deadline to the product life. This is contrary to many consumer protection laws.

                  1 Reply Last reply Reply Quote 4
                  • B Online
                    Brad_Olwin Moderator
                    last edited by 17 Jan 2019, 23:23

                    For those with A3 devices, I would wait a bit, you have 1.5 years and I suspect that more will become clearer in the coming weeks.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      dalbocha @Dimitrios Kanellopoulos
                      last edited by 18 Jul 2019, 09:20

                      @Dimitrios-Kanellopoulos Does it means there are (maybe) plans to support routing download and (hopefully) adjusting of data screens?

                      F 1 Reply Last reply 18 Jul 2019, 09:44 Reply Quote 0
                      • F Offline
                        freeheeler @dalbocha
                        last edited by 18 Jul 2019, 09:44

                        @dalbocha
                        Brad Olwin said in January “in the coming weeks”…
                        doesn’t matter how many weeks, they’re all coming 😉
                        so we’re waiting patiently 🙂
                        and enjoy MC a bit longer 👍

                        living sideways

                        L 1 Reply Last reply 18 Jul 2019, 09:48 Reply Quote 1
                        • L Offline
                          lohtse @freeheeler
                          last edited by 18 Jul 2019, 09:48

                          @TELE-HO said in Ambit 3 Peak Support:

                          @dalbocha
                          Brad Olwin said in January “in the coming weeks”…
                          doesn’t matter how many weeks, they’re all coming 😉
                          so we’re waiting patiently 🙂
                          and enjoy MC a bit longer 👍

                          not much longer lol… I am hoping they sort things out soon…

                          Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                          1 Reply Last reply Reply Quote 4
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