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Is there anyy Official info how to move all data from Movescount to Suunto App?

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  • S Offline
    sartoric Moderator @Brent Rodriguez
    last edited by sartoric 7 Dec 2019, 14:30 12 Jul 2019, 14:29

    @Brent-Rodriguez said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

    @sartoric I dont know what version of the Android app you have, but mine doesn’t have a search box to search anything.

    4.6.0 (signature 😄 )
    Yes ,but it doesn’t search comment contents

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    • B Offline
      BKtoo Bronze Member @freeheeler
      last edited by BKtoo 13 Jul 2019, 23:58

      @TELE-HO no gaps and it looks like the graps, and acent/decent are correct on the moves I have testedIMG_9237.PNG

      1 Reply Last reply Reply Quote 1
      • T Offline
        thailon Bronze Member
        last edited by 14 Jul 2019, 18:51

        Hello Suunto. <irony>We have summer here in Slovakia. Is there Spring still in Finland?</irony>


        T3c, Quest, Ambit3 Peak, 9PP, Vertical

        1 Reply Last reply Reply Quote 1
        • B Offline
          Brad_Olwin Moderator @Brent Rodriguez
          last edited by 15 Jul 2019, 14:27

          @Brent-Rodriguez said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

          @Brad_Olwin I dont do Apple. Nor do I want to edit the hundreds of moves I’ve done over the years. Poking at my 5 inch phone screen for hours sounds unpleasant. Too bad there isnt a “Suunto app” website to do it on. Lol. I’m going to have to do something though, that data is important to me.

          I get your concerns, you should see my tag list in MC, I found this feature incredibly useful. I cannot go back and modify hundreds of old moves either. I use a computer app that stores all data locally and have that one tagged with equipment. I have been though a couple of these transitions and it seems that they often have limitations.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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          • 3 Offline
            314BMI
            last edited by 314BMI 26 Aug 2019, 13:36

            Import worked like a charm - I have some duplicates but i will manage to remove them (I knew that I will have to)

            But…
            “Scuba diving” profile in SA is just a joke… Only description is time???
            Where is location info? Depth info? Temperature info? Surface time? Bottom time? Text description (if you are diving you know how important it may be i.e. weigths)
            I hope that these informations are being stored in SA just not being shown right now 🙂

            I started using Suunto with diving computers and then swiched to sport watches…

            1 Reply Last reply Reply Quote 1
            • K Offline
              karel louda Bronze Member
              last edited by 27 Aug 2019, 07:41

              Hello, because after import to my old Sports-Tracker account I have too much duplicates, I want make transition once again, to newly made account. But Suunto.app told me, the transition can I make only once (and this is gone). It is possible something somewhere reset to allow second attempt? Thank You.

              B 1 Reply Last reply 27 Aug 2019, 08:45 Reply Quote 1
              • B Offline
                borgelkranz Bronze Member @karel louda
                last edited by 27 Aug 2019, 08:45

                @karel-louda I have the same problem and asked @Dimitrios-Kanellopoulos for help. He wants to keep me posted on this but currently is on vacation. Maybe you can reach out to him?

                K 1 Reply Last reply 29 Sept 2019, 15:39 Reply Quote 0
                • A Offline
                  Alan Košuta
                  last edited by 29 Sept 2019, 12:47

                  Hello all.
                  I have a problem with tansfering history data from movescount to suunto app. I did everything that the instructions told me. The apps are connected but I cant see the history yet. I also cant see the progress bar of any kind so I dont even know if its working. Im talking about mobile apps.

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                  • K Offline
                    karel louda Bronze Member @borgelkranz
                    last edited by 29 Sept 2019, 15:39

                    @borgelkranz
                    Answer from Suunto Support.

                    Thank you for contacting Suunto Customer Support.

                    Unfortunately, you can’t do a second attempt on importing your old Sports-Tracker account to a new one. We apologize for this inconvenience but we don’t have features to import your old activities on a second attempt in Suunto App.

                    If you have other concerns, don’t hesitate to contact us.

                    Sincerely,
                    Raphael
                    Suunto Customer Support Team

                    B S 2 Replies Last reply 29 Sept 2019, 19:43 Reply Quote 0
                    • B Offline
                      borgelkranz Bronze Member @karel louda
                      last edited by 29 Sept 2019, 19:43

                      @karel-louda disappointing ☹

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        suzzlo Moderator @karel louda
                        last edited by 29 Sept 2019, 20:12

                        @karel-louda no idea if it could work: creating new SA account and linking with MC?

                        Suunto: Race, S9Peak, Spartan Sport Wrist
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                        M 1 Reply Last reply 30 Sept 2019, 06:33 Reply Quote 0
                        • M Offline
                          Mff73 @suzzlo
                          last edited by 30 Sept 2019, 06:33

                          @suzzlo said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

                          @karel-louda no idea if it could work: creating new SA account and linking with MC?

                          It won’t work as MC account is then flagged as synced.
                          It is technically feasible for Suunto to unflag and let a second sync (done for me after some sync test before official release) , but surely they don’t want to do it for everyone request it.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          1 Reply Last reply Reply Quote 1
                          • K Offline
                            KarlMyers840 Banned
                            last edited by 4 Nov 2019, 20:08

                            Threads should stay focused on one topic/problem/bug/suggestion etc.
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                            • M Offline
                              Maciej
                              last edited by 20 Nov 2019, 12:55

                              @Dimitrios-Kanellopoulos
                              I’ve transferred my moves from Movescount to Suunto App but there’s some issue. All my moves from 22/03/2017 untill now have been transferred correctly but no moves from 06/04/2016 until 21/03/2017. There are more than 130 moves that still have to be transferred. I’ve been using my Suunto Ambit 3 Peak and don’t want to change it to any other brand. I’m trying to transfer moves once again but the app doesn’t allow it. It’s intended to be done only once. Is there any chance Suunto alows me to do it again or do it for me? I don’t want to lose more than 130 moves.
                              Kind regards
                              Maciej

                              M F 2 Replies Last reply 20 Nov 2019, 12:57 Reply Quote 0
                              • M Offline
                                Mff73 @Maciej
                                last edited by 20 Nov 2019, 12:57

                                @Maciej said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

                                @Dimitrios-Kanellopoulos
                                I’ve transferred my moves from Movescount to Suunto App but there’s some issue. All my moves from 22/03/2017 untill now have been transferred correctly but no moves from 06/04/2016 until 21/03/2017. There are more than 130 moves that still have to be transferred. I’ve been using my Suunto Ambit 3 Peak and don’t want to change it to any other brand. I’m trying to transfer moves once again but the app doesn’t allow it. It’s intended to be done only once. Is there any chance Suunto alows me to do it again or do it for me? I don’t want to lose more than 130 moves.
                                Kind regards
                                Maciej

                                Your moves from MC are not lost 🙂
                                Do you receive the mail from Suunto stating that transfer is completed ? If not, it could take still sometime to complete.
                                But if yes, you have have an issue.

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                M 1 Reply Last reply 20 Nov 2019, 13:11 Reply Quote 0
                                • F Offline
                                  freeheeler @Maciej
                                  last edited by freeheeler 20 Nov 2019, 13:02

                                  @Maciej
                                  you’ve got an ambit and as I remember the full transfer from MC to SA is not open yet for users with older watches.
                                  I could also only transfer activities until January 2018, when ambit was my only watch. Everything before was not transferred.
                                  When I logged in with my new S9B I could start the entire transfer.

                                  living sideways

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                                  • M Offline
                                    Maciej @Mff73
                                    last edited by 20 Nov 2019, 13:11

                                    @Mff73 I got an e-mail from Suunto confirming the transfer has been accomplished. There’s definitely an issue. Unfortunately there’s no other way to tranfer moves to Suunto App because SA doesn’t have such feature as “import workouts from GPX files”.

                                    M Dimitrios KanellopoulosD 2 Replies Last reply 20 Nov 2019, 15:21 Reply Quote 0
                                    • M Offline
                                      Mff73 @Maciej
                                      last edited by 20 Nov 2019, 15:21

                                      @Maciej
                                      So yes, it looks like an issue.
                                      Then I think, @Dimitrios-Kanellopoulos is the only master to advice if a support ticket is worth.

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

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                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @Maciej
                                        last edited by 21 Nov 2019, 11:59

                                        @Maciej you got an email of success but nothing in your app ?

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                                        M 1 Reply Last reply 21 Nov 2019, 12:14 Reply Quote 0
                                        • M Offline
                                          Mff73 @Dimitrios Kanellopoulos
                                          last edited by 21 Nov 2019, 12:14

                                          @Dimitrios-Kanellopoulos said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

                                          @Maciej you got an email of success but nothing in your app ?

                                          Not nothing, but it misses 130 moves during a date range.

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          Dimitrios KanellopoulosD 1 Reply Last reply 21 Nov 2019, 12:37 Reply Quote 1
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