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    Movescount not tracking progress since week 1 2019?

    Scheduled Pinned Locked Moved Digital service transition
    29 Posts 11 Posters 4.1k Views 11 Watching
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    • C Offline
      Clausam @stromdiddily
      last edited by

      @stromdiddily Thanks, I think this may be the reason because I’m recently started to use sports mode customization via the SA and it could well be same time the sync to MC stopped working.

      If this is the case, I think I would go back to Movecount on my phone and not use SA so far.
      The SportsTracker app on the phone anyway provides basically the same data presentation than SA (it looks SA and SportsTracker app are the same app) .

      J Brad_OlwinB 2 Replies Last reply Reply Quote 0
      • J Offline
        jsuarez Bronze Member @Clausam
        last edited by

        @Clausam I don’t use SA’s sport mode customisation nor route editor. That’s why I can sync to MC. I intend to do so until MC is closed or SA gets a web frontend.

        If that is also valuable to you, search on the forum how to reset the watch and connect again to both MC and SA.

        C 1 Reply Last reply Reply Quote 0
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @Clausam
          last edited by

          @Clausam said in Movescount not tracking progress since week 1 2019?:

          @stromdiddily Thanks, I think this may be the reason because I’m recently started to use sports mode customization via the SA and it could well be same time the sync to MC stopped working.

          If this is the case, I think I would go back to Movecount on my phone and not use SA so far.
          The SportsTracker app on the phone anyway provides basically the same data presentation than SA (it looks SA and SportsTracker app are the same app) .

          They are not the same app, the data will sync to SportsTracker but some data may not be accurate.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 1
          • C Offline
            Clausam @jsuarez
            last edited by

            @jsuarez Thanks for the hint. I found the post with the Parallel use:

            https://forum.suunto.com/topic/668/parallel-use-with-mc-app/6

            It looks the new Moves are now synched to MC.
            However the moves I made during in the period where there was not sync to MC, but only SA, they are not synched to MC.

            1 Reply Last reply Reply Quote 0
            • J Offline
              jsuarez Bronze Member
              last edited by

              Seems like movescount is not tracking progress again… Any known problem, @Dimitrios-Kanellopoulos ?

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @jsuarez
                last edited by

                @jsuarez no known issue…

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 0
                • J Offline
                  jsuarez Bronze Member
                  last edited by

                  This is what I get today…

                  6D029FF3-2D48-423E-B379-B862EAB677BF.png

                  J Saketo NemoS 2 Replies Last reply Reply Quote 0
                  • J Offline
                    jsuarez Bronze Member @jsuarez
                    last edited by

                    @jsuarez
                    It’s working normally as of today and it even reflects the moves of the last few days.

                    1 Reply Last reply Reply Quote 1
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      yeah I reported that 😉

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      J 1 Reply Last reply Reply Quote 0
                      • J Offline
                        jsuarez Bronze Member @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos cheers for that! 👍

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          debdeb
                          last edited by

                          Again the “trend graphic” no longer shows the progress for 10 days.

                          Capture.PNG

                          J 1 Reply Last reply Reply Quote 0
                          • J Offline
                            jsuarez Bronze Member @debdeb
                            last edited by

                            @debdeb said in Movescount not tracking progress since week 1 2019?:

                            Again the “trend graphic” no longer shows the progress for 10 days.

                            Capture.PNG

                            Can confirm that. Since 1 November, no results appear on movescount’s yearly progress.

                            freeheelerF 1 Reply Last reply Reply Quote 1
                            • freeheelerF Offline
                              freeheeler @jsuarez
                              last edited by

                              @jsuarez
                              maybe it’s the “benefit” of further developing MC for new user experience… 🤔

                              living sideways

                              J 1 Reply Last reply Reply Quote 0
                              • J Offline
                                jsuarez Bronze Member @freeheeler
                                last edited by

                                @TELE-HO LOL. They should have the improvements finished by summer 2020, so I will patiently wait until then…

                                Irony off, I hope they fix it soon because I have a HM on 24 Nov and would like to have it included in my personal bests and yearly progress.

                                freeheelerF 1 Reply Last reply Reply Quote 2
                                • freeheelerF Offline
                                  freeheeler @jsuarez
                                  last edited by

                                  @jsuarez
                                  you are very optimistic 😉
                                  to me summer 2020 from development point of view is like tomorrow…

                                  living sideways

                                  1 Reply Last reply Reply Quote 0
                                  • Saketo NemoS Offline
                                    Saketo Nemo Moderator @jsuarez
                                    last edited by

                                    05d3ce12-f871-4c07-b7c0-62e4ffc4b94c-image.png
                                    @Dimitrios-Kanellopoulos
                                    does we’ll have something like that in suunto app? miss me so much

                                    1 Reply Last reply Reply Quote 4
                                    • Miguel AM Offline
                                      Miguel A
                                      last edited by

                                      It seems like it’s more or less working. I made a move yesterday and today I have been able to see it in the personal bests and annual progress pages. However, all the moves made from the 1st of november until yesterday are still disappearead.

                                      1 Reply Last reply Reply Quote 0
                                      • ? Offline
                                        A Former User
                                        last edited by

                                        I think Suunto is slowly winding down the service or if that’s not the case then the service is definitely having some issues lately.

                                        1 Reply Last reply Reply Quote 0
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