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Stuck spartan trainer

Scheduled Pinned Locked Moved Spartan
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  • S Offline
    sartoric Moderator @martin
    last edited by 1 Mar 2019, 13:57

    @martin
    I suppose you’ve already tried the soft reset too (press upper button for 12 seconds)

    SVTS - 2.40.38
    SSSWHR BARO Amber - 2.8.32
    Samsung A5 2016 - Android 7.0
    Samsung A33 2022 - Android 14 - One UI 6.1
    Suunto App Android 5.2.5 beta
    Suunto App IOs 2.45.0 (19123) beta on MBP M1

    M 1 Reply Last reply 1 Mar 2019, 15:04 Reply Quote 0
    • M Offline
      martin Bronze Member @jw cou
      last edited by 1 Mar 2019, 13:57

      @jean-william-cousin Connection to a PC has no effect, and suuntolink doesn’t see the watch as connected…

      1 Reply Last reply Reply Quote 0
      • M Offline
        martin Bronze Member @sartoric
        last edited by 1 Mar 2019, 15:04

        @sartoric yes, that and also a more obscure 2 button variant found on another thread, but no sound, vibration or anything, the watch still displays the time of when it went off

        1 Reply Last reply Reply Quote 0
        • M Offline
          Mi_chael Bronze Member
          last edited by 1 Mar 2019, 15:25

          I think on Spartan Trainer is 15s on 2 upper buttons to make a soft reset.

          M 1 Reply Last reply 1 Mar 2019, 15:37 Reply Quote 0
          • M Offline
            martin Bronze Member @Mi_chael
            last edited by 1 Mar 2019, 15:37

            @Mi_chael Well, 12s on the upper left button usually is enough, but this time nothing will do…

            S M 2 Replies Last reply 1 Mar 2019, 16:17 Reply Quote 0
            • S Offline
              sartoric Moderator @martin
              last edited by 1 Mar 2019, 16:17

              @martin
              When you connect the cable to the watch, suuntolink recognizes it ? Does it pop-up?
              If yes you can try to re-flash

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              M 1 Reply Last reply 1 Mar 2019, 18:26 Reply Quote 0
              • M Offline
                Mi_chael Bronze Member @martin
                last edited by Mi_chael 3 Jan 2019, 16:48 1 Mar 2019, 16:47

                @martin
                Not with my wife Trainer’s.
                But it works nice with my Ultra, Baro and S9

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                • M Offline
                  martin Bronze Member @sartoric
                  last edited by 1 Mar 2019, 18:26

                  @sartoric nothing happens when I plug the watch in the computer, watch is still stuck and the computer does not recognise anything has been plugged in

                  M 1 Reply Last reply 1 Mar 2019, 18:30 Reply Quote 0
                  • M Offline
                    Mff73 @martin
                    last edited by 1 Mar 2019, 18:30

                    @martin
                    Same câble as your other watches ? 🤔

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    M 1 Reply Last reply 1 Mar 2019, 21:13 Reply Quote 0
                    • Ł Offline
                      Łukasz Bobrek
                      last edited by 1 Mar 2019, 19:30

                      I had exactly the same issue!
                      It was a week after I bought my Trainer so just to be sure that everything is OK, I’ve send it to support.
                      Two weeks later I got it back and technician wrote that he basically didn’t do anything, when he got it, the battery was dead, so he charged it, done some tests and send it back.
                      The reason for the problem is still unknown, thought my Trainer never hanged again (for the last year or so).

                      M 1 Reply Last reply 1 Mar 2019, 21:15 Reply Quote 0
                      • M Offline
                        martin Bronze Member @Mff73
                        last edited by 1 Mar 2019, 21:13

                        @Mff73 haven’t got any other watches or other cable, but the coincidence of a stuck watch + faulty cable at the same time seems rathr unrealistic…

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                        • M Offline
                          martin Bronze Member @Łukasz Bobrek
                          last edited by 1 Mar 2019, 21:15

                          @Łukasz-Bobrek
                          Yes, hopefully it will end that way, but I have yet to wait until the watch fully discharges from about 85% this morning without light or activity to drain it…

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            martin Bronze Member
                            last edited by 2 Mar 2019, 10:53

                            Fortunately the battery drained faster than I expected and after charging the watch is back to normal operation.
                            I don’t know whether it was the cause but I ended up deleting movescount app from my mobile, though I never had any problem with using both…

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