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Strava export not correctly recording pauses

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • D Offline
    D Schilderman @Dimitrios Kanellopoulos
    last edited by 7 Jun 2019, 14:11

    @Dimitrios-Kanellopoulos So until the fix in a few weeks, this is the way to do it…?
    Thanks!

    D 1 Reply Last reply 7 Jun 2019, 18:58 Reply Quote 1
    • D Offline
      Dimitrios Kanellopoulos Community Manager @D Schilderman
      last edited by 7 Jun 2019, 18:58

      @D-Schilderman About the total time (and not the splits that this thread is about) we cannot do anything. That is how strava works and how people are used to it. Once we “hacked” it and people complained why strava does not calculate the moving time

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 0
      • S Offline
        SamanthaJ
        last edited by 10 Jun 2019, 00:48

        Please can you advise, my moving time and elapsed time when imported to Strava both reads the same (watch is Suunto Spartan Trainer Wrist HR). This watch is new and previously I had a Ambit 2 with no issues. I never paused the Ambit 2 due to always receiving the difference between moving/elapsed. I thought it would be the same on Spartan Trainer.

        S 1 Reply Last reply 10 Jun 2019, 01:24 Reply Quote 0
        • S Offline
          SamanthaJ @SamanthaJ
          last edited by 10 Jun 2019, 01:24

          @SamanthaJ All good, think I have just worked it out ‘Autopause’ 🤦‍♀️

          1 Reply Last reply Reply Quote 1
          • D Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by 17 Jun 2019, 10:43

            Hi this should be fixed as of today.
            Paused records are no longer included and that should fix the strava autogenerated splits

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 1
            • D Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by 17 Jun 2019, 11:24

              Sorry not yet deployed. I made a mistake.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 0
              • J Offline
                Jack Davis
                last edited by 18 Jun 2019, 00:27

                I would like to flag this as an issue as well and I don’t believe it’s ‘Just how Strava works’. My partner has a Garmin watch and if she pauses her watch her split on Strava only shows the moving time whereas if I pause my Suunto run it incorperates the pause into my split on Strava.

                D 1 Reply Last reply 18 Jun 2019, 06:37 Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @Jack Davis
                  last edited by 18 Jun 2019, 06:37

                  @Jack-Davis hi Jack this issue is about splits not the total moving time. I own a garmin as well and it does work as Strava explains it here:

                  https://support.strava.com/hc/en-us/articles/115001188684-Moving-Time-Calculations

                  When uploading runs Strava relies on the recorded “timer time” which is the time the app or device was unpaused to determine moving time. As long as your device is recording conventional pauses, Strava will respect any pauses recorded in the file whether your device pauses automatically or you manually hit the pause button. It’s important to keep in mind is that if you choose to pause you must do so consistently. If there are any pause events in your activity file our server will not remove any additional resting time. If you do not pause at all our server will calculate moving time based on the recorded GPS data. Again, even though elapsed time may be the same, Strava may calculate moving time differently than other platforms.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  J 1 Reply Last reply 18 Jun 2019, 06:45 Reply Quote 1
                  • J Offline
                    Jonathan Newby @Dimitrios Kanellopoulos
                    last edited by 18 Jun 2019, 06:45

                    @Dimitrios-Kanellopoulos you own a garmin🤭🙃

                    D 1 Reply Last reply 18 Jun 2019, 07:00 Reply Quote 0
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @Jonathan Newby
                      last edited by 18 Jun 2019, 07:00

                      @Jonathan-Newby I test competitor watches. I am a fieldtester 😄
                      You can ask me anything about it

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      1 Reply Last reply Reply Quote 1
                      • Š Offline
                        Šón Čestr
                        last edited by 18 Jun 2019, 07:49

                        Here’s another strange, related sample:

                        https://www.strava.com/activities/2459472037/overview
                        https://app.suunto.com/move/seanchester/5d0894c88bfe5dc4be4e4aec

                        This activity contains no pauses. However, Strava (the Suunto export) and my watch both report 320 metres longer than does the Suunto app. In Strava, the pace goes wonky in those last 300m, and it reports a personal fastest 1km time when I was just jogging. GPS reception was spotty in the middle of the run (despite open skies), but I take speed/distance off the Stryd footpod. I had FusedTrack enabled.

                        D 1 Reply Last reply 18 Jun 2019, 07:59 Reply Quote 1
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @Šón Čestr
                          last edited by 18 Jun 2019, 07:59

                          @Šón-Čestr Fused track did that for sure. Strava does not like fused track. A workarround for this is to export the Strava GPX and reupload it.

                          REgarding splits we are testing the fix. IF you like to participate on the test of the fix for the split times and paused data @Šón-Čestr (We talked about it the drops when paused in the traffic light) I can be providing you manually the fit files to upload to strava if you give me the Suunto app links .

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          Š 1 Reply Last reply 18 Jun 2019, 10:20 Reply Quote 1
                          • Š Offline
                            Šón Čestr @Dimitrios Kanellopoulos
                            last edited by Šón Čestr 18 Jun 2019, 10:20

                            @Dimitrios-Kanellopoulos Thanks, I will avoid FusedTrack for now then.

                            As for the splits fix, yep, I’d be happy to test it. I might be a bit slow to report back, though, as I’m travelling these days. I will reply to this message with the Suunto app links when I get a chance.

                            D 1 Reply Last reply 18 Jun 2019, 10:31 Reply Quote 1
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @Šón Čestr
                              last edited by 18 Jun 2019, 10:31

                              @Šón-Čestr Top thanks!

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              Y 1 Reply Last reply 19 Jun 2019, 12:10 Reply Quote 0
                              • Y Offline
                                Yurgo @Dimitrios Kanellopoulos
                                last edited by 19 Jun 2019, 12:10

                                @Dimitrios-Kanellopoulos, thanks for fix! But ive got something strange after update. There are no any info about pulse and zones of activities if to check it on watches. It was lost after update! Before device has been updated i can check target pulse and assigned zones of just saved training directly on watches. After update this info is unavailable there.

                                D 1 Reply Last reply 19 Jun 2019, 12:18 Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @Yurgo
                                  last edited by 19 Jun 2019, 12:18

                                  @Yurgo after the update all prev activities are compressed so these stuff are wiped out. You can check those via the app.

                                  On new activities after the update it will be fine to check them via the watch as well.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 1
                                  • G Offline
                                    GD628
                                    last edited by 25 Jun 2019, 10:46

                                    Hello,

                                    now i did the update on my watch and did a swim and i saw some diffrents but i´m not satisfied!

                                    You can see it on the picture!

                                    • movement time wrong so the calculate pace wrong
                                    • too many rounds

                                    I think only the manuel round have to import to the Strava not a mix.

                                    Maybe same problem at run and bike, i will test it after my holidays.

                                    On the Suunto app everythink is right! (i hope😀 )

                                    d44d72f8-242e-47da-a9e4-a940a483a896-image.png

                                    Hope that it has not already been described in the previous contributions.

                                    More issue but not in this post!

                                    Suunto App really slow!!! 😴
                                    In the Suunto app not all possible to make all settings like in Movescount!
                                    GPS quality is bad! 😕

                                    I will confirm it and open a seperate Post!

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager
                                      last edited by 25 Jun 2019, 13:00

                                      Hi we have deployed the fix for the paused records in Strava.

                                      You split should be fine now. Please do give feedback here about this!
                                      Its for newly synced activities

                                      Swimming is a separate subject, let’s keep it scoped there. However, those pause records are also removed from swimming.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      Š 2 Replies Last reply 25 Jun 2019, 16:17 Reply Quote 1
                                      • Š Offline
                                        Šón Čestr @Dimitrios Kanellopoulos
                                        last edited by 25 Jun 2019, 16:17

                                        @Dimitrios-Kanellopoulos Great, thanks guys! this first upload today looks much better: run had a lot of pauses, up to 10 minutes long (stretches/drills), and the data looks very clean on Strava now.

                                        1 Reply Last reply Reply Quote 1
                                        • Š Offline
                                          Šón Čestr @Dimitrios Kanellopoulos
                                          last edited by 24 Jul 2019, 01:06

                                          @Dimitrios-Kanellopoulos not sure if you want a new thread opened for this? But I had a very bad Strava export today after a fartlek run. The data looks quite appropriate in Suunto App, but the Strava activity has spikes reaching 45 km/hr:

                                          https://app.suunto.com/move/seanchester/5d37ac7617683a5924ecafe3
                                          https://www.strava.com/activities/2557972773/overview

                                          1 Reply Last reply Reply Quote 0
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