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S9 Baro takes very long to find GPS signal before a move

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  • S Offline
    stokje Bronze Member
    last edited by 7 Jul 2019, 12:43

    Hi all,
    still having problems with the GPS after update to the latest firmware.
    baro 9 en MA.
    This was never an issue, but the last months I’m struggling…

    B 1 Reply Last reply 7 Jul 2019, 19:15 Reply Quote 0
    • B Online
      Brad_Olwin Moderator @stokje
      last edited by 7 Jul 2019, 19:15

      @stokje Check the AGPS file, if it is current then I am not clear why this is happening and it could be a hardware issue. Mine has found GPS very quickly, within seconds unless the AGPS file is missing, which can happen.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      1 Reply Last reply Reply Quote 0
      • S Offline
        stokje Bronze Member
        last edited by 8 Jul 2019, 15:05

        @Brad_Olwin
        The AGPS file is old, a few days ago…
        When I soft reset, the file will update to a resent date, but
        then again the watch refuses to update this file.
        and so on…

        B 1 Reply Last reply 8 Jul 2019, 16:58 Reply Quote 0
        • B Online
          Brad_Olwin Moderator @stokje
          last edited by 8 Jul 2019, 16:58

          @stokje said in S9 Baro takes very long to find GPS signal before a move:

          @Brad_Olwin
          The AGPS file is old, a few days ago…
          When I soft reset, the file will update to a resent date, but
          then again the watch refuses to update this file.
          and so on…

          So there is a problem with how you are updating it. Suuntolink, Movescount or SA?

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          S 1 Reply Last reply 9 Jul 2019, 16:30 Reply Quote 0
          • F Offline
            Fatih Kale
            last edited by 8 Jul 2019, 20:13

            I had a similar problem today. At the beginning of run watch was on performance mode and no issues it found gps in seconds but when I climbed a uphill which was not covered by any trees or any building etc. It lost the gps and I had to wait for 10 20 minutes to find it back. I can’t understand how it happens. I had to stop the activity, start a new one etc. It was frustrating. Second time it found the GPS there was no issue until end of the run.

            BTW any recommendation when to use GLONASS or GALILEO?

            Suunto 9 Baro

            1 Reply Last reply Reply Quote 0
            • S Offline
              stokje Bronze Member @Brad_Olwin
              last edited by 9 Jul 2019, 16:30

              @Brad_Olwin

              I use suuntolink with movescount, I’m a long time Suunto user, this never was an issue before…
              No intention to use SA until forced:)

              B 1 Reply Last reply 9 Jul 2019, 17:31 Reply Quote 0
              • ? Offline
                A Former User
                last edited by 9 Jul 2019, 17:17

                This issue keeps plaguing my Suunto 9. From time to time it just stops updating AGPS, and the time it takes to find satellites starts to increasingly get worse. Then at some point I reboot the watch by pressing the upper button for 12 second and re-sync, and it gets the new AGPS, and everything is fine for a week or so. Then everything repeats again. That isn’t what I’d call a good experience.

                Is Suunto doing anything about this?

                D 1 Reply Last reply 9 Jul 2019, 17:34 Reply Quote 0
                • J Offline
                  Jessica Monk Bronze Member
                  last edited by 9 Jul 2019, 17:23

                  @silentvoyager said in S9 Baro takes very long to find GPS signal before a move:

                  This issue keeps plaguing my Suunto 9. From time to time it just stops updating AGPS, and the time it takes to find satellites starts to increasingly get worse. Then at some point I reboot the watch by pressing the upper button for 12 second and re-sync, and it gets the new AGPS, and everything is fine for a week or so.

                  I am experiencing this as well. For me at least, seems to be only recently (past 2 weeks or so). Prior to that I would get GPS consistently within 5 seconds, even while I was indoors.

                  1 Reply Last reply Reply Quote 0
                  • B Online
                    Brad_Olwin Moderator
                    last edited by 9 Jul 2019, 17:30

                    I am not experiencing this and I am typically syncing an S9 baro with MC app. I will check on this and keep updating all of you.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 0
                    • B Online
                      Brad_Olwin Moderator @stokje
                      last edited by 9 Jul 2019, 17:31

                      @stokje Try MC app and see what happens

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @Guest
                        last edited by 9 Jul 2019, 17:34

                        @silentvoyager No afaik Suunto is not doing something about this so far.

                        So just to understand you sync with the Suunto app and then you have no AGPS and after waiting for a few for the watch to process them? (Up to 10 minutes?)

                        Or AGPS is not updated (old date) .

                        One small thing here. MC app is not the focus here so lets please leave that aside.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        ? 1 Reply Last reply 9 Jul 2019, 23:10 Reply Quote 0
                        • P Offline
                          pilleus
                          last edited by 9 Jul 2019, 19:38

                          I use Suunto app to sync my S9. The syncing process sometimes takes up to 3 Minutes!? But it works fine. Starting an activity the GPS fix is done after 3 to 5 seconds. SA is the latest beta, firmware of S9 is also the latest.

                          https://www.instagram.com/moves.are.life/
                          Suunto Vertical Black Lime
                          Suunto 9 Peak Pro Black
                          Suunto Spartan Ultra Stealth Titanium

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                          • ? Offline
                            A Former User @Dimitrios Kanellopoulos
                            last edited by 9 Jul 2019, 23:10

                            @Dimitrios-Kanellopoulos said in S9 Baro takes very long to find GPS signal before a move:

                            @silentvoyager No afaik Suunto is not doing something about this so far.

                            So just to understand you sync with the Suunto app and then you have no AGPS and after waiting for a few for the watch to process them? (Up to 10 minutes?)

                            Or AGPS is not updated (old date) .

                            One small thing here. MC app is not the focus here so lets please leave that aside.

                            AGPS date isn’t updated. When initial sattelite acquisition becomes slow I check AGPS date and find it to be two weeks old. That is despite syncing almost daily. I sync only with MC app. I am not ready to switch to SA.

                            When you say MC app is not the focus here, does it mean that the issue isn’t relevant to MC app? Or does it mean that the issue won’t be addressed in MC?

                            S 1 Reply Last reply 9 Jul 2019, 23:20 Reply Quote 1
                            • S Offline
                              sartoric Moderator @Guest
                              last edited by 9 Jul 2019, 23:20

                              @silentvoyager
                              So the problem is MC App not updating AGPS ?!

                              What happen to AGPS if you connect by cable ?

                              SVTS - 2.40.38
                              SSSWHR BARO Amber - 2.8.32
                              Samsung A5 2016 - Android 7.0
                              Samsung A33 2022 - Android 14 - One UI 6.1
                              Suunto App Android 5.2.5 beta
                              Suunto App IOs 2.45.0 (19123) beta on MBP M1

                              ? 1 Reply Last reply 10 Jul 2019, 00:23 Reply Quote 1
                              • ? Offline
                                A Former User @sartoric
                                last edited by 10 Jul 2019, 00:23

                                @sartoric said in S9 Baro takes very long to find GPS signal before a move:

                                What happen to AGPS if you connect by cable ?

                                I don’t know. I’ll test it next time I have this issue. The issue is intermittent.

                                1 Reply Last reply Reply Quote 1
                                • B Online
                                  Brad_Olwin Moderator
                                  last edited by 10 Jul 2019, 02:49

                                  MC app is being retired at the end of 2019. But, until SA is caught up a bit more, those that are having trouble with AGPS could use SA and MC apps together. You would then be able to sync to MC, use the POIs and workout calendar as well as SA sync to update AGPS. It is not that much hassle to use both but only one app can be running at one time.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  ? 1 Reply Last reply 10 Jul 2019, 04:22 Reply Quote 0
                                  • ? Offline
                                    A Former User @Brad_Olwin
                                    last edited by 10 Jul 2019, 04:22

                                    @Brad_Olwin said in S9 Baro takes very long to find GPS signal before a move:

                                    MC app is being retired at the end of 2019. But, until SA is caught up a bit more, those that are having trouble with AGPS could use SA and MC apps together. You would then be able to sync to MC, use the POIs and workout calendar as well as SA sync to update AGPS. It is not that much hassle to use both but only one app can be running at one time.

                                    After reading this post I said to myself - OK, let’s give it a try!

                                    So, I’ve created a new SA account, paired my Suunto 9 to SA, and synced 19 activities I had on the watch to it.

                                    It may be updating AGPS to my watch now, but the app is simply unusable after the initial sync! It freezes so badly that every tap takes a few seconds for the app to respond. And it is missing some activities including a recent 12 hour run - is that a reason it is freezing by any chance?

                                    If that is what I’ll be forced to use when MC is retired, it won’t take me long to switch to another brand. I have zero tolerance for bad software.

                                    M D 3 Replies Last reply 10 Jul 2019, 04:27 Reply Quote 0
                                    • M Offline
                                      Mff73 @Guest
                                      last edited by 10 Jul 2019, 04:27

                                      @silentvoyager
                                      there is a “bug” for long run sync, and if you are in that case, until it is fixes, you could use this instead :
                                      https://forum.suunto.com/topic/2841/long-activities-not-syncing-for-android-try-this-version
                                      old version, surely new features missing, but at least to sync your activities, and wait for the fix.

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @Guest
                                        last edited by 10 Jul 2019, 07:37

                                        @silentvoyager what version ? Thanks for the time and effort.

                                        I’ll create an issue for the mc app. Its clear now.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

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                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @Guest
                                          last edited by 10 Jul 2019, 10:33

                                          @silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          ? 1 Reply Last reply 11 Jul 2019, 02:18 Reply Quote 0
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