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S9 Baro takes very long to find GPS signal before a move

Scheduled Pinned Locked Moved Suunto 9
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  • P Offline
    pilleus
    last edited by 9 Jul 2019, 19:38

    I use Suunto app to sync my S9. The syncing process sometimes takes up to 3 Minutes!? But it works fine. Starting an activity the GPS fix is done after 3 to 5 seconds. SA is the latest beta, firmware of S9 is also the latest.

    https://www.instagram.com/moves.are.life/
    Suunto Vertical Black Lime
    Suunto 9 Peak Pro Black
    Suunto Spartan Ultra Stealth Titanium

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    • ? Offline
      A Former User @Dimitrios Kanellopoulos
      last edited by 9 Jul 2019, 23:10

      @Dimitrios-Kanellopoulos said in S9 Baro takes very long to find GPS signal before a move:

      @silentvoyager No afaik Suunto is not doing something about this so far.

      So just to understand you sync with the Suunto app and then you have no AGPS and after waiting for a few for the watch to process them? (Up to 10 minutes?)

      Or AGPS is not updated (old date) .

      One small thing here. MC app is not the focus here so lets please leave that aside.

      AGPS date isn’t updated. When initial sattelite acquisition becomes slow I check AGPS date and find it to be two weeks old. That is despite syncing almost daily. I sync only with MC app. I am not ready to switch to SA.

      When you say MC app is not the focus here, does it mean that the issue isn’t relevant to MC app? Or does it mean that the issue won’t be addressed in MC?

      S 1 Reply Last reply 9 Jul 2019, 23:20 Reply Quote 1
      • S Offline
        sartoric Moderator @Guest
        last edited by 9 Jul 2019, 23:20

        @silentvoyager
        So the problem is MC App not updating AGPS ?!

        What happen to AGPS if you connect by cable ?

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        ? 1 Reply Last reply 10 Jul 2019, 00:23 Reply Quote 1
        • ? Offline
          A Former User @sartoric
          last edited by 10 Jul 2019, 00:23

          @sartoric said in S9 Baro takes very long to find GPS signal before a move:

          What happen to AGPS if you connect by cable ?

          I don’t know. I’ll test it next time I have this issue. The issue is intermittent.

          1 Reply Last reply Reply Quote 1
          • B Offline
            Brad_Olwin Moderator
            last edited by 10 Jul 2019, 02:49

            MC app is being retired at the end of 2019. But, until SA is caught up a bit more, those that are having trouble with AGPS could use SA and MC apps together. You would then be able to sync to MC, use the POIs and workout calendar as well as SA sync to update AGPS. It is not that much hassle to use both but only one app can be running at one time.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            ? 1 Reply Last reply 10 Jul 2019, 04:22 Reply Quote 0
            • ? Offline
              A Former User @Brad_Olwin
              last edited by 10 Jul 2019, 04:22

              @Brad_Olwin said in S9 Baro takes very long to find GPS signal before a move:

              MC app is being retired at the end of 2019. But, until SA is caught up a bit more, those that are having trouble with AGPS could use SA and MC apps together. You would then be able to sync to MC, use the POIs and workout calendar as well as SA sync to update AGPS. It is not that much hassle to use both but only one app can be running at one time.

              After reading this post I said to myself - OK, let’s give it a try!

              So, I’ve created a new SA account, paired my Suunto 9 to SA, and synced 19 activities I had on the watch to it.

              It may be updating AGPS to my watch now, but the app is simply unusable after the initial sync! It freezes so badly that every tap takes a few seconds for the app to respond. And it is missing some activities including a recent 12 hour run - is that a reason it is freezing by any chance?

              If that is what I’ll be forced to use when MC is retired, it won’t take me long to switch to another brand. I have zero tolerance for bad software.

              M D 3 Replies Last reply 10 Jul 2019, 04:27 Reply Quote 0
              • M Offline
                Mff73 @Guest
                last edited by 10 Jul 2019, 04:27

                @silentvoyager
                there is a “bug” for long run sync, and if you are in that case, until it is fixes, you could use this instead :
                https://forum.suunto.com/topic/2841/long-activities-not-syncing-for-android-try-this-version
                old version, surely new features missing, but at least to sync your activities, and wait for the fix.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

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                • D Offline
                  Dimitrios Kanellopoulos Community Manager @Guest
                  last edited by 10 Jul 2019, 07:37

                  @silentvoyager what version ? Thanks for the time and effort.

                  I’ll create an issue for the mc app. Its clear now.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

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                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @Guest
                    last edited by 10 Jul 2019, 10:33

                    @silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    ? 1 Reply Last reply 11 Jul 2019, 02:18 Reply Quote 0
                    • S Offline
                      stokje Bronze Member
                      last edited by 10 Jul 2019, 16:51

                      Sooooo, more people experiencing problems with updating the AGPS.
                      MC, cable and SA users, it seems…
                      What to do now? does Suunto know, if not, how?

                      S D 2 Replies Last reply 10 Jul 2019, 17:10 Reply Quote 0
                      • S Offline
                        sartoric Moderator @stokje
                        last edited by sartoric 7 Oct 2019, 17:10 10 Jul 2019, 17:10

                        @stokje said in S9 Baro takes very long to find GPS signal before a move:

                        What to do now? does Suunto know, if not, how?

                        This is the place to let Suunto know … and now they know

                        SVTS - 2.40.38
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 14 - One UI 6.1
                        Suunto App Android 5.2.5 beta
                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @stokje
                          last edited by 10 Jul 2019, 17:33

                          @stokje I am not sure people said it doesnt get updated via SA or did I miss that?

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          S 1 Reply Last reply 11 Jul 2019, 13:22 Reply Quote 0
                          • ? Offline
                            A Former User @Dimitrios Kanellopoulos
                            last edited by 11 Jul 2019, 02:18

                            @Dimitrios-Kanellopoulos said in S9 Baro takes very long to find GPS signal before a move:

                            @silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

                            The font doesn’t seem to be an issue. I’ve reverted back to default font, installed the app again (version 4.6.0 from June 26). It was behaving OK, albeit a bit slow, initially. Then, once I synced it with the watch, it became extremely laggy again, and after a while it crashed with “not responding” message. And I still couldn’t see the long trail activity from the last weekend in the log.

                            D 1 Reply Last reply 11 Jul 2019, 09:41 Reply Quote 1
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @Guest
                              last edited by 11 Jul 2019, 09:41

                              @silentvoyager Got it . I think I know the issue , I have escaleted that to n1 prio. Hold on.

                              (check post about syncing long duration activities)

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

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                              • S Offline
                                stokje Bronze Member @Dimitrios Kanellopoulos
                                last edited by 11 Jul 2019, 13:22

                                @Dimitrios-Kanellopoulos
                                shrek3k as I did understand?

                                D 1 Reply Last reply 11 Jul 2019, 13:49 Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @stokje
                                  last edited by 11 Jul 2019, 13:49

                                  @stokje I made a separate thread about this. Check it out.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

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                                  • Shahaf EttedguiS Offline
                                    Shahaf Ettedgui
                                    last edited by 14 Jul 2019, 22:01

                                    hey 🙂
                                    my suunto 9 has many troubles after I updated to v2.8.24.
                                    the top tow are -

                                    1. the heart rate strap doesn’t work at any kind of sport
                                    2. the GPS isn’t syncing
                                      what is the root of the problem?
                                      shell I reset the firmware to have the old settings?
                                    D 1 Reply Last reply 15 Jul 2019, 08:29 Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @Shahaf Ettedgui
                                      last edited by 15 Jul 2019, 08:29

                                      @Shahaf-Ettedgui No issues reported about straps. Can you check the battey of it?

                                      What do you mean GPS is not syncing and via what app ?

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

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                                      • T Offline
                                        tomahawk5000 @cosme.costa
                                        last edited by 8 Mar 2020, 08:33

                                        @cosmecosta said in S9 Baro takes very long to find GPS signal before a move:

                                        @silentvoyager said in S9 Baro takes very long to find GPS signal before a move:

                                        This has been a problem for me too since end of April. It looks like A-GPS data (satellite almanac) update is no longer updating reliably, at least when syncing to Movescount. A soft reset fixes that temporarily, but after a week or two the problem repeats. Currently AGPS date on my watch is 2019-06-06.

                                        I have an SSU as per right know my AGPS is dated on 2019-06-17 and on Friday it was 2019-06-14, so you AGPS is out of date. Something is wrong and is not updating your AGPS.

                                        Hi how can I check agps date? All what I see in settings is GPS 19073,0939bf6,140

                                        Kind regards,
                                        Tomek

                                        Suunto 9 baro + Android

                                        isaziI 1 Reply Last reply 8 Mar 2020, 09:27 Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator @tomahawk5000
                                          last edited by 8 Mar 2020, 09:27

                                          @tomahawk5000 look for assisted GPS.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          T 1 Reply Last reply 8 Mar 2020, 09:57 Reply Quote 0
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