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Device specific forum?

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  • R Offline
    Robert Spierenburg
    last edited by 23 Jun 2019, 14:14

    From what I can gather this forum is for the Suunto app only. Does Suunto have any similar forums specifically for each device? Like a Suunto 3 fitness forum?

    S 1 Reply Last reply 23 Jun 2019, 15:04 Reply Quote 1
    • S Offline
      sartoric Moderator @Robert Spierenburg
      last edited by sartoric 23 Jun 2019, 15:04

      @Robert-Spierenburg
      Nope atm.
      For any suggestion or request you should contact support via email or facebook page

      Here you can find this area : https://forum.suunto.com/category/28/lets-talk-about-watches

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.3.5 beta
      Suunto App IOs 2.46.0 (19453) beta on MBP M1

      1 Reply Last reply Reply Quote 1
      • ? Offline
        A Former User
        last edited by 23 Jun 2019, 18:45

        In my opinion contacting the support is nearly useless unless the issue is very straightforward, and I have nearly zero trust in the support. I had way more luck reporting issues in the forum or on Facebook, thanks mostly to @Dimitrios-Kanellopoulos.

        It would be really great if Suunto extended this forum to watch specific subforums and had support stuff monitoring it. That would work much better to rebuild user trust than the current model of shouting in the void (that what e-mailing support feels like to me). Either that or support should start replying to e-mails much faster and escalate issues more proactively.

        1 Reply Last reply Reply Quote 2
        • D Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by 24 Jun 2019, 13:41

          We are looking and considering this.

          Currently its “unofficially” supported under the Lounge area

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

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